Accessible HotelThis hotel offers accessible services, including an elevator and wheelchair accessibility. The hotel has 3 rooms with disabled access and a trained front desk team to welcome disabled clients. A mobile magnetic loop is available at the reception.
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Summary of reviews related to the 'Accessible' categoryBest Western Plus Crystal, Hotel, Bar & Spa receives positive marks for its accessibility features for guests with disabilities. The staff at this hotel is highlighted for their professionalism, friendly demeanor and efficiency, ensuring guests feel well taken care of during their stay. The hotel's location is described as good and there are ample accessible parking spaces nearby, which is a significant advantage for guests with mobility issues.
The decor and comfort of the hotel also receive commendations, contributing to a pleasant and accommodating environment. Additionally, the hotel is noted to be wheelchair-friendly, ensuring ease of movement for all guests.
However, not everything is seamless. Some guests pointed out that the only elevator in the hotel can become a bottleneck with lines forming in front of it. There are mentions of difficulties entering rooms and small elevator spaces being an issue, particularly when the sole elevator was out of order. Despite these challenges, the soundproofing in the rooms is praised, adding an element of tranquility to the stay.
In summary, while there are areas where improvements could be made, particularly regarding the elevator and room accessibility, Best Western Plus Crystal, Hotel, Bar & Spa does a commendable job in offering a comfortable and professional environment for guests with disabilities.
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