Accessible Hotels in Mecca

Hilton Hotel & Convention Jabal Omar Makkah

Hotel in Mecca

8.5

Very Good

From $134

$

Accessible Hotel

This hotel provides wheelchair access and lift access. It offers accessible queen rooms. Parking is accessible for guests arriving by car.

Summary of reviews related to the 'Accessible' categoryThe Hilton Makkah Convention Hotel offers a mixed experience in terms of accessibility for guests with disabilities and elderly travelers. On the positive side, the hotel is generally described as easily accessible and offers wheelchair availability for guest use. Some reviews mention the convenience of lift and ramp access within the hotel premises. Additionally, its proximity to the Haram makes getting around relatively straightforward.

However, several key concerns have been identified, particularly for elderly guests and those with physical limitations. The location on a hill makes it challenging with steep climbs that are difficult to navigate, especially for wheelchair users and senior citizens. The absence of a shuttle service and insufficient lifts exacerbate the issue. Parking and driveway accessibility also received criticism, as did the need for better maintenance of lifts and more flexible parking options.

Overall, while the hotel does make efforts to accommodate guests with disabilities, significant improvements are still needed to ensure a more comfortable and accessible stay for all.
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Four Points by Sheraton Makkah Al Naseem

Hotel in Mecca

8.3

Very Good

From $49

$

Accessible Hotel

As part of a major international hotel group, this hotel is likely to provide accessible rooms and facilities to accommodate guests with disabilities, adhering to brand standards for accessibility.

Summary of reviews related to the 'Accessible' categoryFour Points by Sheraton Makkah Al Naseem offers a comfortable stay in an accessible location near Al Rajhi Mosque and other amenities. Guests praised the hotel's accessibility features, such as wheelchair-accessible facilities and rooms, ensuring ease of movement within the premises. The availability of a bus service further enhances the convenience, providing reliable transportation for guests.

Although a small step at the entrance of the hotel was noted, it did not significantly impede accessibility. The hotel staff received commendations for their helpfulness, especially in maintaining cleanliness and attending to guests' needs.

However, some issues were reported concerning communication with the reception and housekeeping, indicating that personal visits to the reception were sometimes necessary for prompt service. This aspect requires improvement to enhance the overall guest experience.

Overall, Four Points by Sheraton Makkah Al Naseem is largely accommodating for guests with disabilities, offering good accessibility and helpful staff in a prime location.
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Address Jabal Omar Makkah

Hotel in Mecca

8.7

Very Good

$

Accessible Hotel

This hotel offers a wheelchair-accessible route and convenient transport options to Al Haram. It also features a Sky Mussallah, the highest prayer room on a skybridge, with panoramic views of the Kaaba and Al-Masjid Al-Haram.

Summary of reviews related to the 'Accessible' categoryAddress Jabal Omar Makkah boasts an array of amenities geared toward ensuring accessibility for guests with disabilities, though a few areas do need improvement. The hotel offers accommodating features such as accessible corridors, convenient reception and numerous elevators that are reportedly fast and efficient, crucial during peak times. The shuttle bus service facilitates easy access to the Holy Mosque, running 24 hours a day, which is particularly beneficial for elderly guests. However, the distance to the Haram may pose some challenges for those with mobility issues, as the location is not directly adjacent to it. For those who require it, the hotel also provides parking spaces suitable for disabled individuals and alternative transport solutions like free golf carts.

Although the hotel is wheelchair accessible, it could improve by providing more detailed information about accessibility and enhancing services to eliminate hindrances, such as high bus steps for elder individuals and any delays with the elevators. Furthermore, the constant availability of buses helps make the commute less daunting, even if the path lacks pedestrian access.

Despite some minor accessibility concerns, Address Jabal Omar Makkah seems to offer a relatively supportive environment for guests with disabilities, making it a commendable choice for many, though some may need to consider the specific mobility challenges posed by the hotel's location.
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Al Kiswah Towers Hotel

Hotel in Mecca

7.9

Good

From $29

$

Accessible Hotel

This hotel features facilities for disabled guests, including a toilet with grab rails, lower bathroom sink, and higher level toilet. It also has wheelchair accessible rooms and accessible parking.

Summary of reviews related to the 'Accessible' categoryAl Kiswah Towers Hotel offers guests a reasonably accessible stay with a few notable conveniences and some challenges. The hotel's shuttle bus service, running 24/7 every few minutes, is a significant advantage for guests, ensuring frequent and reliable transportation to the Haram. This service makes the hotel easily accessible and well-suited for those who rely on public transportation, including elders and pilgrims, although shuttles can get quite packed with passengers.

The hotel features many fast elevators that ease movement within the premises and contribute to convenient accessibility. Additionally, the location is near various commercial transportation options, making it easy to get taxis and access public transit.

However, the hotel's distance from the Haram, coupled with a steep path near the site, poses difficulties for elderly guests and those with limited mobility, especially when walking or using a wheelchair. The shuttle stop's distance from the mosque adds to the challenge, making it not the most advisable option for the elderly or families with children.

Despite these challenges, the hotel's reasonable pricing, clean and spacious rooms and good overall management receive positive feedback. The hotel's proximity to various stores and walking distance to different city areas also add to the convenience.

In summary, while Al Kiswah Towers Hotel provides substantial amenities and services like frequent shuttle buses and convenient on-site facilities, prospective guests with limited mobility should consider the accessibility challenges posed by the location and service logistics.
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Emaar Al Manar

Hotel in Mecca

7.6

Good

$

Accessible Hotel

Emaar Al Manar offers facilities for disabled guests and is wheelchair accessible. Entire units are wheelchair accessible, and rooms have features like a safe deposit box and seating area.

Summary of reviews related to the 'Accessible' categoryEmaar Al Manar receives mixed reviews regarding its accessibility for guests with disabilities. On a positive note, the hotel is conveniently located close to a variety of amenities, including restaurants, fast food outlets, shops, and supermarkets, making it easy for guests to access essential services and enjoy dining options nearby. Accessibility is reportedly straightforward for elders, though there are challenges for wheelchair users, as some guests found the toilets and bathrooms cramped and unsuitable. The showers also lack necessary support, which could be inconvenient for older guests or those with mobility issues. The lift presents problems with its small size and swiftly closing doors, posing potential obstacles for individuals needing extra time or assistance. While the noise from adjacent rooms during cleaning might be disruptive for guests seeking tranquility, the hotel remains appealing for its proximity to local attractions, despite being a walk away from the haram. Overall, Emaar Al Manar's location and accessibility are advantageous, but certain facilities may require additional consideration for guests with specific needs.
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Hotel 21 Makkah

Hotel in Mecca

8.4

Very Good

$

Accessible Hotel

Hotel 21 Makkah provides rooms and facilities for disabled guests and is wheelchair accessible. Specific accessible features include a toilet for disabled and bathroom for disabled.

Summary of reviews related to the 'Accessible' categoryHotel 21 offers exemplary accessibility features tailored to accommodate guests with disabilities. The staff consistently receive praise for their helpfulness and courteous behavior, going the extra mile to make guests feel welcome and comfortable. Reception staff are particularly noted for their engaging customer service and quick responses, ensuring that all guests, especially those with special needs, are well taken care of.

The hotel's location adds to its appeal, being easily accessible with convenient access to essential services, taxis and a nearby bus stop. This makes traveling around, including visits to the Holy Mosque via private hotel buses, straightforward for guests. Facilities within the hotel are well-equipped for individuals with disabilities with accessible rooms and bathrooms that are generally appreciated for their cleanliness and thoughtful arrangement.

Despite a few challenges, such as the small size of shower areas and washrooms, overall accessibility is a strong point for Hotel 21. The presence of elevators and accessible parking spaces adds to the convenience. Room facilities are specifically designed to be accommodating to guests with special needs, ensuring a comfortable stay.

In summary, Hotel 21 stands out for its dedication to accessibility and exceptional staff service, providing a welcoming environment for guests, particularly those with disabilities.
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M Hotel Al Dana Makkah by Millennium

Hotel in Mecca

8.4

Very Good

From $32

$

Accessible Hotel

This hotel offers accessible rooms and is fully adapted for wheelchair access. It provides a 24/7 shuttle bus service to Al Haram.

Summary of reviews related to the 'Accessible' categoryM Hotel Al Dana Makkah by Millennium has mixed reviews regarding accessibility with several positive points standing out. The hotel is conveniently located within walking distance after a bus drop-off and has buses readily available for guests. There is a reliable shuttle service to Masjid Al Haram, although it can occasionally be late. The hotel itself is accessible by public transport with sufficient parking and adequate elevators, making it easy to navigate. Additionally, there is wheelchair accessibility and an accessible entrance for families. The hotel is also near a Bin Dawood market, shops and a couple of restaurants.

However, some areas need improvement. The accessibility of rooms is noted to be poor with several reviews mentioning a need for better accessibility standards. Facilities and rooms have been described as inaccessible, suggesting that the hotel might not meet the expected standards for guests with special needs. Guests have also commented on complicated access to some services and far distances from some dining options, requiring guests to cross streets. Despite these issues, the hotel's existing positive aspects, such as clear assistance from the staff, accessible entrances and ample parking, contribute to its overall accessibility.
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Millennium Makkah Al Naseem

Hotel in Mecca

8.2

Very Good

From $48

$

Accessible Hotel

This hotel has accessible rooms and provides rooms for special needs. Some rooms feature low-height counters and sinks.

Summary of reviews related to the 'Accessible' categoryMillennium Makkah Al Naseem offers commendable accessibility features. Guests frequently appreciate the easy access to the hotel from abroad, highlighting the convenience for international travelers. The facility itself is described as nice, helpful and readily accessible, making it an ideal choice for individuals with reduced mobility. Additionally, the mosque is easily accessible and there are two shuttle buses that provide efficient transportation to Haram, ensuring that guests can reach their destination with ease.

Children's areas within the hotel are also accessible, adding to the convenience for families. Parking is ample and straightforward, eliminating any concerns about finding a spot. However, while the overall transport facilities are accessible, some feedback suggests that accessible transport options to Haram can be rare.

On the downside, the washroom size has received negative remarks and there are noted deficiencies in facilities for people with special needs, including areas for wheelchair access. Nonetheless, the supportive features and services, such as the shuttle service to Haram and the availability of king-bed rooms, bolster the hotel's reputation as a practical choice for many travelers.
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Emaar Elite Hotel

Hotel in Mecca

8.3

Very Good

$

Accessible Hotel

Emaar Elite Hotel offers rooms and facilities for disabled guests and is wheelchair accessible. Entire units are wheelchair accessible.

Summary of reviews related to the 'Accessible' categoryEmaar Elite Hotel offers a variety of transportation options, making it accessible to many guests, especially those who rely on public transport. There is a bus stop right at the hotel's doorstep, providing convenient service to nearby campuses and a free government-provided shuttle bus to the mosque operates 24/7, ensuring constant access. Additionally, the proximity to Makkah bus station enhances the ease of getting around. For those preferring taxis, a quick two-minute ride will take you to the center.

The hotel is strategically situated close to essential services, including a pharmacy, hair salon, convenience store, laundry, barbershop and several restaurants, ensuring that guests have everything they need within easy reach. The walkability of the area is also advantageous with the Haram shrine a mere 10-minute walk away for those who are able.

However, the hotel's location on a steep slope poses challenges for the elderly and wheelchair users, particularly in accessing the Haram without a taxi. While the hotel itself is new and boasts many lifts, there is still a noted shortage of buses specifically transporting guests to the sanctuary. Parking remains an issue with very few spots available and none open to customers, complicating matters for those with private vehicles. Additionally, there is no WIFI available, which may inconvenience some guests.

In summary, while Emaar Elite Hotel provides excellent bus services and is conveniently located near various services, certain accessibility features could be improved to better accommodate elderly and disabled guests.
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Kyona Alaziziyah

Hotel in Mecca

7.0

Good

From $16

$

Accessible Hotel

Kyona Alaziziyah offers accessible facilities, including a wheelchair-accessible path to the elevator. Some rooms are appointed with soundproof windows and private bathrooms with a bidet and roll-in shower.

Makkah Al Aziziah

Hotel in Mecca

7.8

Good

From $44

$

Accessible Hotel

This hotel offers accessible hotel features including wheelchair accessible stalls in public restrooms and all level elevator access. Accessible rooms are available near elevators.

Emaar Grand Hotel

Hotel in Mecca

7.9

Good

From $63

$

Info Categories

Accessible Hotel

Luxury Hotel

Family Friendly Hotel

Park Inn by Radisson Makkah Aziziyah

Hotel in Mecca

8.4

Very Good

From $50

$

Accessible Hotel

This hotel is tagged as an accessible hotel. It is known for providing facilities suitable for guests with disabilities.

Summary of reviews related to the 'Accessible' categoryLocated in a prime spot for accessibility, Park Inn by Radisson Makkah Aziziyah earns high marks from guests for its wheelchair-friendly facilities and accessible rooms. The hotel provides complimentary shuttle services to Haram, making it easy for guests to travel to significant sites. Additionally, accessible parking spaces are available, although some guests noted occasional confusion when asked for a ticket/card at the entrance without prior information.

Most areas within the hotel, including elevators and rooms, are designed to be accessible and ease of movement was commended multiple times. The reception staff are frequently praised for their excellent and respectful customer service, contributing to a welcoming experience for all guests.

The hotel's location is noted as ideal for those seeking easy access to Makkah landmarks and the entrance has accessible doors to facilitate movement. While overall accessibility is good, a few reviews highlighted that there are areas in the hotel that could be better equipped for disabled access. Nonetheless, the majority of the feedback focuses on the positive with many guests appreciating the thoughtful design and accessibility features of the hotel.
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Park Inn by Radisson Makkah Al Naseem

Hotel in Mecca

8.4

Very Good

From $47

$

Accessible Hotel

While specific accessibility details are not available in the provided search results, Radisson hotels generally adhere to accessibility standards and offer relevant amenities.

Summary of reviews related to the 'Accessible' categoryPark Inn by Radisson Makkah Al Naseem has received positive feedback for its accessibility features. Guests have found the hotel easy to access with many praising the available wheelchair facilities and services for elderly guests. The hotel benefits from an excellent location and provides a range of handicap facilities, including elevators and ramps, ensuring that all facilities are easily accessible. Shuttles further enhance the convenience for those with mobility issues.

However, there are mixed reviews regarding the indoor area's accessibility. Some guests faced difficulties due to the lack of passages for people with special needs and the reliance on staircases. Additionally, bathroom facilities were noted to be less accommodating for wheelchair users. Despite these challenges, the hotel remains a popular choice due to its accessible pricing and the overall ease of access.
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Mercure Makkah Aziziah

Hotel in Mecca

8.3

Very Good

$

Info Categories

Accessible Hotel

Family Friendly Hotel

Business Hotel

Roots Hotel

Hotel in Mecca

8.4

Very Good

$

Info Categories

Accessible Hotel

Family Friendly Hotel

Hotel with Parking

Al Joud Hotel Makkah

Hotel in Mecca

9.0

Excellent

From $42

$

Info Categories

Accessible Hotel

Hotel with Parking

3-Star Hotel

Tilal Jabal Al Kabah

Hotel in Mecca

8.2

Very Good

From $120

$

Accessible HotelSummary of reviews related to the 'Accessible' categoryShaza Makkah garners praise for its clean and well-maintained rooms, which feature thoughtful conveniences like an in-room coffee machine. The hotel offers a tranquil experience and provides a shuttle bus service to facilitate guest transportation to the Haram. However, accessibility poses significant challenges for elderly and disabled guests due to the hotel's high location and steep inclines. The hotel is situated on a hill, making navigation difficult without a wheelchair and the transportation options, including shuttle buses, are often described as inadequate or requiring long detours. While the hotel's calm environment and proximity to the Haram are highlighted positively, the steep slopes and closed streets complicate access. For guests who can manage these obstacles, Shaza Makkah remains a destination worth visiting, offering a serene retreat amidst the bustle of the city.
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Copthorne Makkah Al Naseem

Hotel in Mecca

8.0

Very Good

$

Info Categories

Accessible Hotel

Hotel for Honeymoon

Family Friendly Hotel

Doubletree By Hilton Jabal Omar Makkah

Hotel in Mecca

8.5

Very Good

From $118

$

Accessible Hotel

This hotel offers accessible concierge desk, elevators, exercise facility, guest rooms with mobility features (entry or passage doors with 32” clear width), hotel restaurant, meeting rooms, parking, public entrance, registration desk and route from accessible public entrance to accessible guestrooms. It complies with local/national disability laws and has emergency pull cords, evacuation chair, lowered emergency evacuation instructions, public areas accessible for physically challenged and rooms accessible to wheelchairs.

Summary of reviews related to the 'Accessible' categoryDoubletree By Hilton Makkah Jabal Omar has mixed accessibility reviews but generally offers some conveniences for guests with disabilities. While the steep hill and distance to Al Haram may pose challenges, particularly for elderly guests or those in wheelchairs, the hotel mitigates this with a shuttle service that runs every five minutes. However, the shuttle’s steps can be difficult to navigate, which might impact some guests.

On a positive note, the property is praised for its spacious rooms, which are wheelchair accessible and several areas within the hotel are wheelchair friendly, equipped with ramps. Accessibility by car is also mentioned as a plus, making it easier for guests to reach the premises. Moreover, some guests found the overall accessibility and value for money to be commendable.

In summary, while the location's slope and some transportation facilities might be challenging, the hotel offers various amenities and modifications to accommodate guests with disabilities.
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