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Summary of reviewsThe King Charles Hotel, nestled in the heart of Medway, stands out for its strategic location, cleanliness, friendly staff and solid amenities, making it a highly praised choice for both business and leisure travelers. Its prime location allows easy access to surrounding towns like Chatham, Gillingham and Rochester, offering guests the convenience of exploring local attractions. The proximity to restaurants, shops and green spaces further enhances its appeal, making it perfect for events and family visits.
Guests frequently commend the breakfast, often described as excellent, hearty and value for money with a range of freshly cooked Full English and Continental options. The dinner menu also receives positive feedback for the quality, variety and presentation of food with particular praises for the lasagne and fish dishes. Both bar and restaurant services are lauded for their friendliness and exceptional value.
The rooms at the King Charles Hotel are spacious, comfortable and well-maintained, providing a cozy stay despite some dated decor. Cleanliness is a standout feature with diligent housekeeping ensuring tidy and hygienic conditions. The comfortable beds contribute to a restful sleep, although some guests have mixed feelings about the firmness of the mattresses.
One of the highlights of the hotel is its exceptional staff, known for their friendliness, professionalism and willingness to go the extra mile. Specific team members are often mentioned for their exceptional service, creating a welcoming and home-like atmosphere throughout the stay.
The hotel’s free WiFi generally performs well, providing fast and reliable internet, though there are occasional connectivity issues. Parking is another appreciated amenity with ample free onsite parking that is convenient despite some comments on its condition needing improvement.
For families, the hotel offers spacious accommodations with child-friendly facilities and a welcoming environment, making it a popular choice for family stays. It's also pet-friendly, enhancing its appeal to guests traveling with their furry friends.
Overall, the King Charles Hotel is a reliable and value-for-money option, offering key comforts and a convenient location, ideal for budget-conscious travelers looking for a pleasant and accommodating stay.
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Hotel where Extra Health & Safety Measures Have Been Taken