Hotels, Vacation Homes, Apartments, Aparthotels in Melton East

Mercure Melbourne Caroline Springs

8.3

Very Good

From $118

Info Summary of reviewsMercure Melbourne Caroline Springs stands out for its exceptional location, offering guests easy access to a nearby shopping center, public transportation and the airport. The hotel enjoys picturesque views of the lake and surrounding wildlife, adding to its allure. The property showcases a modern design and is meticulously maintained, featuring spacious rooms and excellent facilities. With friendly staff, accessible amenities and ample parking, it serves as a central point for both leisure and business travelers.

Guests generally have positive experiences with the breakfast at Mercure Melbourne Caroline Springs, enjoying the quality, taste and reasonable pricing. The al la carte menu, complemented by pleasant lake views, enhances the dining ambiance. Although some guests noted limited choices and minor service issues, the overall breakfast experience remains favorable.

The hotel’s dining options, particularly the Bistro, receive high praise. Guests commend the superb food and ambiance with specific dishes like the Kangaroo and fresh vegetables earning accolades. Both the restaurant and bar are appreciated for their quality and reasonable pricing, making dining at the hotel a delightful experience.

The rooms at Mercure Melbourne Caroline Springs are consistently praised for their cleanliness, spaciousness and modern amenities. Guests often highlight the comfortable beds and the impressive views from rooms overlooking the lake. Daily cleaning services and attention to detail enhance the overall comfort and satisfaction of guests.

Cleanliness throughout the hotel, including the parking area, is highly regarded. Guests frequently mention the tidy, spacious and well-appointed rooms. While some feedback suggests that areas like the pool could use more maintenance, the hotel's overall cleanliness contributes to a welcoming environment.

The staff at Mercure Melbourne Caroline Springs is notably praised for their friendliness and helpfulness. Guests often feel welcomed and valued with positive interactions across various departments. Though there are occasional mentions of service lapses, the overall experience with the staff is overwhelmingly positive.

Guests appreciate the pool and spa facilities, despite some concerns about the pool's cold temperature. The spa and other amenities, such as the gym and pool table, receive positive feedback, adding to the hotel’s overall appeal.

Parking at Mercure Melbourne Caroline Springs is convenient and ample with secure and easily accessible spaces. Guests face no major challenges finding parking and staff promptly addresses any minor issues, ensuring a hassle-free experience.

Lastly, while experiences with the beds vary, many guests find them comfortable and conducive to a good night's sleep. Some, however, experience discomfort. Overall, the spacious rooms and additional amenities make up for the mixed opinions about the beds, contributing to a positive stay.

Mercure Melbourne Caroline Springs offers a well-rounded, comfortable experience for its guests, driven by an excellent location, friendly staff, clean and spacious rooms and enjoyable dining options.
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Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Parking

Hotel with Spa

Punthill Caroline Springs

Aparthotel in Caroline Springs

8.7

Very Good

From $109

Info Summary of reviewsPunthill Caroline Springs is a preferred destination for both business and leisure travelers seeking comfort and convenience. Situated in the western suburbs of Melbourne, its location is lauded for easy accessibility to shops, eateries, and major roads, making it a strategic base for exploring attractions like local vineyards, National Parks, and the nearby city. The surrounding scenic views, particularly the lake and parklands, provide a serene setting for guests.

The hotel’s rooms are celebrated for being modern, spacious, and immaculately clean, offering a peaceful environment with convenient amenities like kitchenettes and clothes washing facilities. Guests mention the rooms’ good value for money, which pairs well with the friendly and attentive staff, who earn consistent praise for their professionalism and willingness to ensure a delightful stay. Notable staff members, such as Manny and Ken, are frequently recognized for their exceptional service.

While there are occasional minor issues with room cleaning, the establishment maintains an overall high standard of cleanliness and organization. Secure parking is available, with some guests noting unexpected charges, yet most find the provided peace of mind worth the cost. Beds are widely complimented for their comfort, contributing to restful sleep, despite a few concerns about pillow firmness.

Overall, Punthill Caroline Springs combines a fantastic location, modern accommodations, and attentive service, crafting a reliable choice for guests seeking a pleasant stay.
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Aparthotel with Parking

Dog Friendly Aparthotel

Aparthotel with Free Wi-Fi

Quest Caroline Springs

Aparthotel in Caroline Springs

8.2

Very Good

From $106

Info Summary of reviewsQuest Caroline Springs enjoys high praise for its prime location, providing easy access to the Caroline Springs shopping centre, numerous dining options and nearby attractions. Guests appreciate the convenience of its central position, which is within walking distance of many amenities and close to public transport and event venues. This makes the hotel an attractive choice for both leisure and business travelers.

The rooms at Quest Caroline Springs are frequently noted for their cleanliness, spaciousness and modern amenities. Comfortable beds and well-appointed finishes contribute to a pleasant stay with large apartments often featuring balconies and spacious living areas. Despite a few reported issues such as missing utensils, leaky showers and occasional noise from the main road, the overall sentiment towards room quality remains positive with some minor areas for improvement.

Cleanliness is a standout feature at Quest Caroline Springs with many guests highlighting the neat, spotless and well-maintained rooms. The housekeeping staff receive commendations for their friendly demeanor and thorough service. Although there were isolated reports of inconsistent housekeeping practices and occasional maintenance issues, these did not significantly detract from the overall positive impressions of the hotel's cleanliness.

The staff at Quest Caroline Springs are universally praised for their exceptional service and friendly demeanor. Guests frequently describe the team as warm, kind and incredibly helpful, creating a welcoming atmosphere that enhances the overall experience. Many guests noted the professionalism and attentiveness of the reception staff with some individual staff members receiving special mentions for their outstanding service.

While the Wi-Fi experience is mixed with some guests encountering connectivity issues, this did not appear to overshadow the overall positive reviews. The exceptional parking facilities, featuring secure underground spaces, are highly appreciated by guests for their convenience and accessibility.

Quest Caroline Springs offers clean and comfy beds with many guests describing them as supportive and large. However, there were some inconsistencies in comfort with a few guests finding the beds too soft or uncomfortable.

Accessibility is generally good at Quest Caroline Springs with easy access to apartments and convenient positioning for reaching nearby places. Despite some design issues in bathroom and shower facilities for guests with disabilities, the overall accessibility of the property is satisfactory.

In summary, Quest Caroline Springs excels in location, cleanliness and customer service, making it a preferred choice for travelers. There are a few areas for improvement, particularly regarding Wi-Fi and bed comfort, but overall, the positive aspects significantly outweigh the negatives.
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Aparthotel with Parking

Accessible Aparthotel

Aparthotel Taking Steps Towards Sustainability