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Summary of reviewsRed Roof Inn & Suites Detroit - Melvindale/Dearborn offers guests a convenient location near Dearborn, making it a favorable spot for those exploring local attractions like the Henry Ford Museum. The proximity to dining options and essential amenities also adds to its appeal, though some remarks suggest the neighborhood could be more attractive.
The hotel provides basic breakfast options, such as coffee and bagels, in a clean and ample seating environment. While guests appreciate these offerings, they note the lack of variety and quality, expressing a desire for more substantial breakfast choices.
Guests find the rooms comfortable and spacious, with good beds and a peaceful setting away from street noise. Some rooms include kitchen facilities, though there are limitations like missing utensils. Despite occasional maintenance issues, such as broken sinks or air conditioning, the overall experience meets expectations for a 2-star hotel.
Cleanliness presents a mixed picture at the hotel. While certain areas and rooms maintain a satisfactory level of cleanliness, there are reports of significant issues, including cockroach sightings, dirty carpets, and stained sheets. These concerns suggest a need for substantial improvements in cleaning practices to enhance guest satisfaction.
The staff at Red Roof Inn & Suites Detroit - Melvindale/Dearborn receive high praise for their friendliness and helpfulness. Many guests commend the welcoming demeanor of the manager and the evening staff's pleasant attitude, reflecting a team committed to providing a warm and accommodating experience for visitors. Despite occasional unfavorable interactions, the staff's positive impact on guests is a standout feature of the hotel.
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