4-Star HotelWith an on-site spa, this hotel aims to offer a blend of comfort and relaxation. Specific details are not available, but the spa indicates a focus on providing wellness amenities.
Show more
Summary of reviews related to the '4 Star' categoryLa Maison OBONO Hôtel & Spa seems to be striving for the elegance and charm associated with a four-star rating, but guest feedback suggests that it falls short in several areas. Visitors have highlighted difficulties accessing rooms due to the absence of an elevator and the presence of steep, narrow staircases. The room sizes, particularly in the extended parts of the castle, are reportedly small, with bathrooms in family and triple rooms being notably cramped.
Additionally, guests have pointed out the lack of air conditioning and limited choice in hotel amenities, questioning how the property achieved its four-star label. Room cleaning services appear sporadic, with proposals to clean late in the afternoon being considered unacceptable. There is a consensus that the hotel's offerings do not match the expected standards in pricing or service level for a four-star establishment. While the hotel shows potential, it evidently requires significant enhancements in both facilities and service delivery to meet guest expectations of a higher-caliber hotel experience.
The restaurant's decor has been compared to a company cafeteria, lacking the ambiance one would expect from a four-star dining venue. Overall, the consensus among guests suggests a pressing need for improvement to align with its star rating, which currently does not reflect the quality anticipated by travelers.
Show moreRead review summaries for all categories
