4-Star HotelThis hotel features modern and elegant ambiance, comfortable rooms and is located a short drive from Paris. It offers a seasonal outdoor swimming pool, a rooftop bar, and a restaurant with terrace. Guests have given top marks for the helpful staff.
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Summary of reviews related to the '4 Star' categoryMercure Paris Boulogne is positioned as a four-star hotel, yet guest reviews suggest it often falls short of meeting those standards. Comments consistently indicate that the property does not provide the amenities typically expected in a four-star hotel in Paris. Guests noted the absence of basic amenities like soap and shampoo, which is a disappointment for a hotel of its claimed rating. Additionally, the availability of services such as food and drink around the pool is lacking. Some reviewers pinpointed issues with the quality of items such as pillows and pillowcases, which did not meet their expectations for a four-star establishment.
Reviewers frequently expressed discontent with the overall service quality, comparing it unfavorably with other four-star hotels in the city. Despite being marketed as a four-star hotel and charging rates reflective of this status, the service and facility standards were often described as subpar. Although the hotel is described as having the potential to meet four-star standards, it seems to fall short of delivering a consistently high-quality experience that guests expect when staying at a property in this category.
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