Capital O Hotel Terraza 158
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Summary of reviewsCapital O Hotel Terraza 158 generally receives high praise from guests, particularly for its exceptional location and cleanliness. Located in a quiet, safe neighborhood, the hotel offers excellent access to major attractions such as Chapultepec Castle and the National Auditorium, making it ideal for both tourists and business travelers. Despite its proximity to bustling streets and landmarks, the hotel maintains a peaceful ambiance, ensuring a pleasant stay. The central positioning enables guests to explore nearby areas like Polanco and Reforma effortlessly. The rooms are consistently described as clean and well-maintained, enhancing the overall guest experience.
The hotel staff is frequently commended for their exceptional friendliness and helpfulness. Particular staff members like Andres and Maria receive special praise for their excellent service and welcoming demeanor. The staff's attentiveness and readiness to provide recommendations ensure a pleasant experience for visitors, further elevating the overall satisfaction.
The beds are often highlighted for their comfort with some guests comparing them favorably to those in more luxurious hotels. Clean and well-maintained bedding adds to the comfort level, contributing positively to the guest experience.
However, there are some areas needing improvement. The rooms often receive mixed reviews with many guests finding them small and lacking proper ventilation. Basic amenities like air conditioning are sometimes absent, leading to discomfort. Additionally, the WiFi service is a common point of criticism with guests frequently reporting it as slow and unreliable. Noise disturbances from neighboring rooms and practical inconveniences like the lack of elevators are also mentioned.
Despite these drawbacks, the hotel's positive aspects, including its strategic location, cleanliness and friendly staff, make it a desirable option for travelers. Families, in particular, find the hotel accommodating, appreciating the clean environment and attentive service. While improvements could be made regarding room size, ventilation and WiFi, Capital O Hotel Terraza 158 remains a commendable choice for those seeking a convenient and comfortable stay in a prime location.
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The hotel staff is frequently commended for their exceptional friendliness and helpfulness. Particular staff members like Andres and Maria receive special praise for their excellent service and welcoming demeanor. The staff's attentiveness and readiness to provide recommendations ensure a pleasant experience for visitors, further elevating the overall satisfaction.
The beds are often highlighted for their comfort with some guests comparing them favorably to those in more luxurious hotels. Clean and well-maintained bedding adds to the comfort level, contributing positively to the guest experience.
However, there are some areas needing improvement. The rooms often receive mixed reviews with many guests finding them small and lacking proper ventilation. Basic amenities like air conditioning are sometimes absent, leading to discomfort. Additionally, the WiFi service is a common point of criticism with guests frequently reporting it as slow and unreliable. Noise disturbances from neighboring rooms and practical inconveniences like the lack of elevators are also mentioned.
Despite these drawbacks, the hotel's positive aspects, including its strategic location, cleanliness and friendly staff, make it a desirable option for travelers. Families, in particular, find the hotel accommodating, appreciating the clean environment and attentive service. While improvements could be made regarding room size, ventilation and WiFi, Capital O Hotel Terraza 158 remains a commendable choice for those seeking a convenient and comfortable stay in a prime location.
Family Friendly Hotel
Cheap Hotel
3-Star Hotel
Guest Reviews
Capital O Hotel Terraza 158 boasts an exceptional location, frequently praised by guests for its convenience and accessibility. Situated in a quiet and safe neighborhood, it offers easy access to major attractions like Chapultepec Castle, the National Auditorium and the Anthropology Museum. The hotel's central positioning allows visitors to explore nearby areas such as Polanco and Reforma effortlessly, making it a strategic choice for both tourists and business travelers. Despite being close to bustling streets and key landmarks, the hotel maintains a peaceful ambiance. Guests also commend the hotel for offering good value for money with comfortable and clean rooms complemented by friendly and attentive staff. The various amenities and central location make it an ideal base for discovering the city while ensuring a pleasant and comfortable stay.
Capital O Hotel Terraza 158 offers a mixed bag when it comes to room accommodations. A major positive noted by guests is the cleanliness of the rooms, which are described as very clean organized and boasting modern design and new furniture. Some rooms also feature nice decoration and comfortable beds, making them cozy for short stays. However, the majority of the reviews paint a less rosy picture, especially regarding room size and ventilation.
The rooms are consistently described as small and cramped, often lacking basic amenities like air conditioning and proper ventilation. Many rooms do not have windows, contributing to a stifling, hot environment that makes it difficult to rest. Additionally, the thin walls mean that noise from neighboring rooms and corridors can be easily heard, disrupting sleep.
There are also practical inconveniences such as the lack of elevators, limited cleaning services and the unavailability of basic items like towels, dryers and even hot water at certain times. Some guests also mentioned that the rooms they were given did not match the descriptions or pictures shown at the time of booking.
While some guests did appreciate the comfort for brief stays and the helpful service provided by staff, it appears that the hotel's ongoing renovations might be a factor in the inconsistency in room quality. If considering a stay at Capital O Hotel Terraza 158, it may be worth confirming room details directly to ensure it meets personal preferences, particularly regarding ventilation and window availability.
The reviews of 'Capital O Hotel Terraza 158' reveal mixed sentiments about the beds. Guests frequently praised the comfort of the beds, highlighting that they found them very comfortable and some even described the beds and pillows as delicious and fluffy. A few guests noted that the beds were comparably better than those in more luxurious 5-star hotels. The cleanliness of the bedding also received positive mentions with sheets and pillows often described as clean and in good condition.
However, there were several complaints about discomfort. Some guests found the mattresses too hard and in a few cases, pillows were also described as hard and ugly. Additionally, there were worrying reports about bed bugs and general dissatisfaction with the bed sizes and quality. Noise from other rooms and issues with bed size not meeting expectations also detracted from some guests' experiences.
On the whole, while many guests appreciated the overall comfort and quality of the bedding, significant concerns about bed bugs, bed size and mattress firmness were also expressed.
Capital O Hotel Terraza 158 has garnered impressive accolades for its cleanliness from recent guest reviews. Many guests praised the hotel for maintaining spotless rooms and facilities, often describing them as very clean or even spotlessly clean. High levels of hygiene were noted consistently with several guests mentioning the clean and functional atmosphere of the hotel, alongside its excellent location and friendly staff.
Frequent comments highlighted the daily cleaning routines, ensuring that rooms were always tidy and well-maintained. The facilities themselves were often described as very comfortable and neatly arranged, further enhancing the overall guest experience. Cleanliness was clearly a standout feature with guests appreciating the commitment to keeping everything in perfect condition.
However, there were some occasional drawbacks, such as instances of dirty bathrooms, dirty towels left by cleaning staff and rooms not being cleaned daily. Additionally, a few guests experienced issues with specific amenities like stained sheets or a lack of air conditioning, which could detract from their overall comfort.
Despite some room for improvement, particularly in common areas and with certain amenities, the consistent feedback on cleanliness and hygiene, combined with the convenient location and helpful staff, makes Capital O Hotel Terraza 158 a desirable option for travelers prioritizing a clean and comfortable stay.
The reviews of Capital O Hotel Terraza 158 highlight the exceptional friendliness and helpfulness of the staff. Guests consistently mention the staff's attentiveness, politeness and readiness to assist at any time. The receptionists, including individuals like Andres and Maria, receive special praise for their excellent service and welcoming demeanor. The staff's commitment to providing good recommendations and ensuring a pleasant experience is frequently noted. Despite a few mentions of a lack of preparation from the younger staff, the overall impression is overwhelmingly positive, emphasizing the staff’s professional and personable treatment. Additionally, guests appreciate the cleanliness of the rooms and the reliable service provided by the cleaning team. The hotel's location, coupled with the outstanding service from the staff, contributes to a highly satisfying stay for visitors.
Capital O Hotel Terraza 158, while appreciated for its amenities and hospitality, faces significant criticism regarding its WiFi service. Many guests report that the internet is slow, unstable and unreliable, particularly in the rooms. Issues such as weak signals, frequent disconnections and poor coverage were common complaints. These connectivity problems often hindered basic online activities and made it difficult for guests to stay connected. Suggestions to improve the service include installing signal repeaters to ensure a more stable and consistent WiFi experience throughout the hotel.
Capital O Hotel Terraza 158 emerges as a wonderful destination for families, especially for those with children. The hotel's family-friendly atmosphere is complemented by a staff noted for their friendliness and attentiveness, making it a welcoming environment for guests of all ages. Guests appreciate the excellent location, which places them near a variety of restaurants and secure spa facilities, adding convenience to their stay.
The cleanliness of the hotel is consistently highlighted, ensuring a comfortable stay for families. The overall ambiance is described as family-oriented with ample space that caters to both children and adults. Ideal for families looking to enjoy quality time together, the hotel ensures a supportive environment, although there are some mentions that it may not fully meet the needs of every family member. Despite this, the positive experiences with the staff and amenities seem to outweigh any minor inconveniences.
Overall, Capital O Hotel Terraza 158 is recommended for its family-friendly nature, excellent location and a staff dedicated to providing a pleasant stay.
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Location
Rooms
The rooms are consistently described as small and cramped, often lacking basic amenities like air conditioning and proper ventilation. Many rooms do not have windows, contributing to a stifling, hot environment that makes it difficult to rest. Additionally, the thin walls mean that noise from neighboring rooms and corridors can be easily heard, disrupting sleep.
There are also practical inconveniences such as the lack of elevators, limited cleaning services and the unavailability of basic items like towels, dryers and even hot water at certain times. Some guests also mentioned that the rooms they were given did not match the descriptions or pictures shown at the time of booking.
While some guests did appreciate the comfort for brief stays and the helpful service provided by staff, it appears that the hotel's ongoing renovations might be a factor in the inconsistency in room quality. If considering a stay at Capital O Hotel Terraza 158, it may be worth confirming room details directly to ensure it meets personal preferences, particularly regarding ventilation and window availability.
Beds
However, there were several complaints about discomfort. Some guests found the mattresses too hard and in a few cases, pillows were also described as hard and ugly. Additionally, there were worrying reports about bed bugs and general dissatisfaction with the bed sizes and quality. Noise from other rooms and issues with bed size not meeting expectations also detracted from some guests' experiences.
On the whole, while many guests appreciated the overall comfort and quality of the bedding, significant concerns about bed bugs, bed size and mattress firmness were also expressed.
Cleanliness
Frequent comments highlighted the daily cleaning routines, ensuring that rooms were always tidy and well-maintained. The facilities themselves were often described as very comfortable and neatly arranged, further enhancing the overall guest experience. Cleanliness was clearly a standout feature with guests appreciating the commitment to keeping everything in perfect condition.
However, there were some occasional drawbacks, such as instances of dirty bathrooms, dirty towels left by cleaning staff and rooms not being cleaned daily. Additionally, a few guests experienced issues with specific amenities like stained sheets or a lack of air conditioning, which could detract from their overall comfort.
Despite some room for improvement, particularly in common areas and with certain amenities, the consistent feedback on cleanliness and hygiene, combined with the convenient location and helpful staff, makes Capital O Hotel Terraza 158 a desirable option for travelers prioritizing a clean and comfortable stay.
Staff
Wi-Fi
Family
The cleanliness of the hotel is consistently highlighted, ensuring a comfortable stay for families. The overall ambiance is described as family-oriented with ample space that caters to both children and adults. Ideal for families looking to enjoy quality time together, the hotel ensures a supportive environment, although there are some mentions that it may not fully meet the needs of every family member. Despite this, the positive experiences with the staff and amenities seem to outweigh any minor inconveniences.
Overall, Capital O Hotel Terraza 158 is recommended for its family-friendly nature, excellent location and a staff dedicated to providing a pleasant stay.
No, Capital O Hotel Terraza 158 doesn't have any pool.
No, a spa isn't available at Capital O Hotel Terraza 158.
No, Capital O Hotel Terraza 158 doesn't allow dogs.
No, parking facilities aren't available at Capital O Hotel Terraza 158.
No, Capital O Hotel Terraza 158 doesn't have a gym.
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