OYO Hotel Hidalgo
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Summary of reviewsOYO Hotel Hidalgo in Mexico City enjoys strong praise for its prime location, situated near the Palace of Fine Arts and zócalo, providing easy access to major tourist attractions and local transit options. Guests appreciate the convenience for exploring the historic center and Reforma Avenue, while also noting the welcoming staff and overall cleanliness. However, reviews reveal a mixed experience regarding other aspects of the hotel.
The rooms are noted for their spaciousness and modern appearance, with comfortable beds highlighted by many guests. Despite this, issues such as cleanliness concerns, lack of air conditioning, noise problems, and signs of wear and tear detract from the overall comfort. Some visitors have reported cleanliness issues like bedbugs and cockroach infestations, along with inconsistent cleaning services. The Wi-Fi service varies significantly, with some guests experiencing reliable connectivity while others face frequent disconnections.
Hotel staff generally receive positive feedback for their courtesy and helpfulness, although some guests mention instances of unprofessional and rude behavior. While the beds are deemed comfortable by a few, a majority find them hard and uncomfortable, suggesting improvement is needed for a better rest experience. The hotel's price point is attractive, especially when booking directly, making it a budget-friendly choice. However, facilities and service do not consistently meet expectations for a three-star establishment.
Overall, OYO Hotel Hidalgo offers an affordable option with an exceptional location for travelers willing to compromise on some elements of comfort and service quality.
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The rooms are noted for their spaciousness and modern appearance, with comfortable beds highlighted by many guests. Despite this, issues such as cleanliness concerns, lack of air conditioning, noise problems, and signs of wear and tear detract from the overall comfort. Some visitors have reported cleanliness issues like bedbugs and cockroach infestations, along with inconsistent cleaning services. The Wi-Fi service varies significantly, with some guests experiencing reliable connectivity while others face frequent disconnections.
Hotel staff generally receive positive feedback for their courtesy and helpfulness, although some guests mention instances of unprofessional and rude behavior. While the beds are deemed comfortable by a few, a majority find them hard and uncomfortable, suggesting improvement is needed for a better rest experience. The hotel's price point is attractive, especially when booking directly, making it a budget-friendly choice. However, facilities and service do not consistently meet expectations for a three-star establishment.
Overall, OYO Hotel Hidalgo offers an affordable option with an exceptional location for travelers willing to compromise on some elements of comfort and service quality.
Hotel near Nightlife Spots
Hotel with Parking
Cheap Hotel
Hotel for Adults Only
3-Star Hotel
Guest Reviews
Nestled in a prime spot, OYO Hotel Hidalgo boasts an enviable location that frequently garners high praise from guests. Situated just steps from the iconic Palace of Fine Arts and within easy reach of the bustling zócalo, its centrality makes it ideal for travelers looking to explore Mexico City's vibrant historic center and Reforma Avenue. The hotel's strategic position also ensures convenient access to metro and Metrobus stations, facilitating seamless navigation across the city. Although some guests noted concerns about safety, particularly at night, many highlight the proximity to major tourist attractions and the convenience of having various points of interest at one's doorstep. In addition to its superb locale, visitors also appreciated the welcoming staff and the cleanliness of the accommodations, making it a go-to option for those wishing to immerse themselves in the culture and hustle of the Mexican capital.
OYO Hotel Hidalgo receives mixed feedback concerning its rooms. Guests appreciate the spaciousness and comfort offered, which provides adequate relaxation for travelers. The rooms are described as modern-looking, and many visitors highlight the comfortable beds as a major positive aspect. Despite these comforts, there are notable areas of concern. Multiple reviews mention issues with cleanliness, including reports of uncleanliness in bed linens and unpleasant odors, such as cigarette smoke and smells reminiscent of dirty laundry. Some guests felt the rooms differed from their portrayal in photos, mentioning that the rooms appear older and show signs of deterioration, such as moisture stains. Additionally, guests point out the absence of air conditioning and ventilation, which can impact overall comfort. Noise also seems to carry easily due to a lack of soundproofing. Despite these drawbacks, the hotel's staff is praised for their friendliness and willingness to assist, such as offering luggage storage services.
OYO Hotel Hidalgo receives mixed reviews when it comes to the comfort of its beds. While a handful of guests found the beds comfortable, the majority noted a significant issue with their hardness and discomfort, suggesting that they might not be ideal for stays longer than a couple of days. The mattresses often come across as outdated, with some reviewers encountering issues such as stains and even bedbugs, contributing to an overall impression of needing updates. The pillows are frequently described as hard, and a few reports mention them being old. For travelers prioritizing a good night's sleep, it might be worth considering these factors and possibly exploring other options.
OYO Hotel Hidalgo, located centrally near the Palace of Fine Arts, offers convenience for travelers but has received mixed reviews regarding its cleanliness. Many guests appreciated the spacious and clean rooms, describing them as spotless and praising the hotel’s daily cleaning service, which included complimentary water. The proximity to Bellas Artes is a highlight, with guests finding the location very favorable for exploring the city.
However, there are notable concerns about cleanliness, with several reviews mentioning unclean sheets, carpets that could benefit from vacuuming, and unpleasant odors in certain areas. Some guests reported issues with bedbugs and cockroach infestations, while others felt the facilities were neglected and unkempt. There were instances of poorly maintained bathrooms and a general lack of hygiene in some parts of the hotel. Despite the presence of these issues, the staff was often described as friendly, and some guests expressed satisfaction with the overall cleaning standards on certain days. While the cleanliness is top-notch for some, others suggest significant improvements are needed to ensure a consistently pleasant stay.
The guest reviews of OYO Hotel Hidalgo reveal a mixed impression of the hotel's staff. Many guests praise the staff for their kindness, attentiveness, and warmth, noting their courteous and friendly demeanor throughout their stay. There are instances where the staff go above and beyond, providing helpful services such as storing items in the fridge or resolving issues promptly. However, a recurring theme in the reviews is inconsistency in service, especially at reception. Some guests report experiences with rude or unhelpful staff members, including poor communication and unprofessional treatment. Despite the positive interactions with several staff members who are described as professional and courteous, these negative encounters have left some guests dissatisfied. Overall, while many guests enjoyed their interactions with the hotel staff, others were disappointed by certain aspects of their conduct.
Travelers visiting OYO Hotel Hidalgo should approach the experience with an understanding of mixed reviews regarding internet connectivity. While some guests complimented the presence of good WiFi throughout the hotel, others noted frequent disconnections and faulty service. Wi-Fi coverage within rooms was described as poor, with many experiencing difficulties using the internet for tasks such as online meetings. The overall quality of internet service was seen as varying, leaving some guests with a less satisfactory experience. Those planning a stay are advised to prepare for potential inconsistencies in internet access during their visit.
OYO Hotel Hidalgo offers a budget-friendly option for travelers, particularly when booking directly at the hotel, as the prices tend to be more favorable compared to third-party sites. The hotel's location is a definite highlight, providing easy access to the surrounding area. Guests appreciate the convenience of booking without an upfront payment, with costs settled upon arrival.
While the facilities are deemed adequate for a basic stay, they do not align with expectations typically associated with a 3-star rating. The rooms can be quite warm, which might affect comfort levels. Mixed reviews are noted about the service, with some guests experiencing unfriendly staff interactions, though the receptionists' friendliness is mentioned positively. The elevator quality is acceptable, adding a note of reliability in the guest experience. Overall, the hotel suits those looking for affordability and a decent location, albeit with some compromise on service and amenities.
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Location
Rooms
Beds
Cleanliness
However, there are notable concerns about cleanliness, with several reviews mentioning unclean sheets, carpets that could benefit from vacuuming, and unpleasant odors in certain areas. Some guests reported issues with bedbugs and cockroach infestations, while others felt the facilities were neglected and unkempt. There were instances of poorly maintained bathrooms and a general lack of hygiene in some parts of the hotel. Despite the presence of these issues, the staff was often described as friendly, and some guests expressed satisfaction with the overall cleaning standards on certain days. While the cleanliness is top-notch for some, others suggest significant improvements are needed to ensure a consistently pleasant stay.
Staff
Wi-Fi
3 Star
While the facilities are deemed adequate for a basic stay, they do not align with expectations typically associated with a 3-star rating. The rooms can be quite warm, which might affect comfort levels. Mixed reviews are noted about the service, with some guests experiencing unfriendly staff interactions, though the receptionists' friendliness is mentioned positively. The elevator quality is acceptable, adding a note of reliability in the guest experience. Overall, the hotel suits those looking for affordability and a decent location, albeit with some compromise on service and amenities.
No, OYO Hotel Hidalgo doesn't have any pool.
No, a spa isn't available at OYO Hotel Hidalgo.
No, OYO Hotel Hidalgo doesn't allow dogs.
Yes, parking facilities are available at OYO Hotel Hidalgo.
No, OYO Hotel Hidalgo doesn't have a gym.
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