Accessible Hotel
Summary of reviews related to the 'Accessible' categoryGuests with disabilities who stayed at the Holiday Inn Express Birch Run-Frankenmuth Area, IHG Hotel, found the hotel to be easily accessible and accommodating. The hotel offers a handicap room with a beautiful bathroom that was loved by many. However, guests have suggested that the hotel add high rise toilets to all rooms to make it easier for those with knee or hip problems. Some also found the bed to be too high and the toilet to be too low. The wide aisles and easy check-in/out made navigating the hotel a breeze for those with disabilities. However, some guests had issues with the sockets not working in the bathroom and refrigerators not functioning properly. Overall, the hotel was a great place to stay but could benefit from having step stools available for shorter or older guests.
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To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Are there designated parking spaces for people with disabilities? Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle? No
Are assistance/guide dogs allowed in the hotel/accommodation? Yes
In the rooms, is there a level-access (roll-in) shower? Yes, in certain rooms
Please specify: Single King Mobility Access rooms
In the rooms, does the toilet have support handrails? Yes, in certain rooms
Please specify: Single King Mobility Access rooms
Are wheelchairs offered to guests who do not come with their own? Νο
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