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Summary of reviews'Noclegi Czarna Perła' is consistently praised for its strategic location on the outskirts of Krakow, offering a harmonious blend of convenience and tranquility. At approximately 5 km from the city center, it provides easy access to Krakow’s key attractions through nearby public transportation options such as trams and buses. The hotel's setting in a quiet and peaceful area ensures a pleasant escape from the city's noise, which is especially appreciated by guests seeking a serene environment. Close proximity to major roads like the S7 route and a significant parking lot make it ideal for travelers by car, despite some recent road construction inconveniences.
The rooms at 'Noclegi Czarna Perła' are highly commended for their cleanliness and comfort. Guests frequently note that the rooms are exceptionally clean and well-maintained, featuring amenities such as slippers, tea, coffee, mini-cosmetics and kitchen facilities. Though some rooms are on the smaller side, they are cozy, well-equipped and perfectly sufficient for short stays. Efficient heating and comfortable beds add to the overall positive experience. The hotel's quiet surroundings further contribute to a restful and pleasant stay.
Cleanliness is a standout feature of the property with guests often describing it as immaculate and spotlessly clean. Both the rooms and communal areas maintain high standards of cleanliness, contributing to a comfortable and inviting atmosphere. Attention to detail extends to clean bedding, towels, bathrooms and well-kept kitchen utensils with minor areas for improvement noted in communal refrigerators and some outdoor spaces.
The staff at 'Noclegi Czarna Perła' receives glowing reviews for their courteousness and professionalism. The reception team is frequently described as friendly, helpful and efficient, significantly enhancing the guest experience. The positive interactions with the staff and the fast check-in process contribute to a welcoming environment. The owner is also frequently mentioned for their friendliness.
WiFi service at the hotel, while free and generally functional, receives mixed feedback. While some guests experience weak and unstable connections in their rooms, others report satisfactory internet service, particularly in the reception area.
The parking facilities are another strong point, offering a large, spacious and secure parking lot with controlled access. Guests appreciate the convenience and security of free parking, highlighting gated and enclosed parking options that ensure a safe environment for their vehicles.
Beds receive a mixture of feedback with a strong emphasis on comfort. Many guests describe the beds as comfortable, though some find the mattresses too soft or the beds too small. Despite occasional issues with bed comfort, the overall sleep experience is generally favorable.
In summary, 'Noclegi Czarna Perła' stands out for its convenient and peaceful location, exceptional cleanliness, well-maintained rooms and professional, friendly staff. It offers excellent value for money with a few minor areas for improvement.
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