4-Star HotelThis hotel is located in the historic center of Guadalajara, offering excellent transport links. It features a fitness area and modern rooms.
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Summary of reviews related to the '4 Star' categoryAC Hotel Guadalajara by Marriott in Spain has garnered mixed reviews from visitors regarding its four-star rating, facilities and services. On the positive side, many guests found the hotel comfortable and modern, fitting well within the expectations of a four-star establishment, especially appreciating its central location in Guadalajara. The hotel successfully provided a pleasant stay for several visitors, aligning with what is typically expected from a reputable hotel chain, such as AC Marriott.
However, numerous reviews indicate that the hotel has several areas needing improvement. A significant point of contention is the absence of catering services or room service during weekends, which many find incongruent with four-star standards. Concerns were also raised about housekeeping inconsistencies, specifically not cleaning the room on the second day of a stay and providing insufficient quantities of amenities. The breakfast service also fell short for some guests, who found it limited in variety and not in line with the price expected at a four-star hotel.
Moreover, some visitors expressed disappointment over the overall upkeep, labeling the hotel as outdated and not meeting four-star material standards. These reviews suggest that while the AC Hotel Guadalajara has potential, there are notable gaps in hospitality services that don't consistently reflect the expectations set by its four-star rating.
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