Hotel with SpaSummary of reviews related to the 'Spa' categoryHôtel & SPA Oceania L'Univers Tours generally garners positive feedback for its spa facilities, praised by many for being clean, well-maintained and offering a range of amenities including a pool, sauna, hammam and gym. Guests frequently appreciate the relaxing atmosphere and commend the quality and variety of spa services available. The spa area, although criticized for being small and occasionally crowded, is often noted as a significant highlight of the hotel experience.
The massage services receive high marks with several guests describing their treatments as exceptional and worth the visit. The spa's accessibility from 7 am to 11 pm is another point of favor for many guests, adding convenience to their stay.
However, several visitors express disappointment with the functional state of some spa features. Recurring issues such as a cold or malfunctioning jacuzzi, an out-of-service steam room and occasional closures have negatively impacted experiences. Additionally, some mention the pool being smaller than expected and facing difficulties accessing it due to a cumbersome staircase.
In summary, while the spa generally meets or exceeds expectations in terms of quality and maintenance, the small size and frequent technical issues detract from its overall appeal. Nonetheless, the positive aspects, especially the excellent massage services, often leave a lasting impression on guests.
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