Accessible HotelSummary of reviews related to the 'Accessible' categoryQuality Inn Penrith Sydney strikes a balance between accessibility and convenience, making it a noteworthy option for travelers with disabilities. Located in a quiet area, it offers easy access to nearby food outlets, entertainment areas and a shopping center, ensuring guests have everything they need within reach. The hotel's accommodations include rooms specifically designed for disabled guests, which many found to be satisfactorily accessible. Assistance on-site has been praised, particularly by visually impaired guests accompanied by guide dogs, highlighting the hotel's commitment to catering to their needs.
However, there are areas for improvement, such as the need for better access ramps for walkers and wheelchairs, especially during nighttime. A suggestion for improvement includes relocating the required ramp closer to the entrance. Despite this, the overall accessibility and support offered at Quality Inn Penrith Sydney make it a favorable choice for disabled travelers. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryMercure Penrith is noted for being conveniently accessible, particularly for guests with disabilities. Many reviews highlight the ease of access to different amenities and the hotel's great location, especially when accommodating a disabled person. The availability of easy access parking for disabled guests is appreciated, although some guests noted that better parking options could improve convenience.
While the hotel offers undercover access to the nearby Panthers club, this is only available to club members, which may require some guests to sign up. Some reviews pointed out the absence of a welcome compendium or guide to facilities, suggesting a need for better informational resources. Despite a few criticisms regarding the necessity of membership and updating certain aspects of the hotel, guests commonly praised the staff for their attentive service and willingness to accommodate specific needs, such as providing a quieter room upon request. Show more
Summary of reviews related to the 'Accessible' categoryValue Suites Penrith is generally regarded as offering satisfactory accessibility for guests with disabilities. The hotel’s rooms, especially those specifically booked for accessibility, are spacious and well-furnished, featuring a double bed and convenient seating arrangements. Guests appreciate the ground floor location, which enhances ease of access to the rooms. The establishment is noteworthy for its fully accessible bathrooms, equipped with thoughtful features such as fold-down shower seats, handheld shower heads, and grab rails. The external environment is secure and accessible, with fenced areas requiring card access and easily navigable ramps and handrails right outside the rooms. While certain choices in room design may not fully accommodate all wheelchair users, the overall feedback highlights the staff's efforts to accommodate guests' needs attentively. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: 2 x Queen Suite and 2 x Studio Suite
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: 2 x Queen Suite and 2 x Studio Suite
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: 2 x Queen Suites and 2 x Studio Suites.
Are wheelchairs offered to guests who do not come with their own?Νο
Accessible HotelSummary of reviews related to the 'Accessible' categoryAstina Suites in Penrith garners praise for its accessibility, making it a considerate choice for guests with disabilities. It's conveniently located with easy access to trains, buses and key city spots. The inclusion of features like stepless showers and a direct car park-to-room pathway enhances its wheelchair accessibility. Guests appreciate the accessible units equipped with an elevator and the well-appointed, modernly designed rooms. Furthermore, the staff receive high marks for being welcoming, helpful and efficient during check-in and check-out processes, significantly enhancing the guest experience.
However, there are a few areas needing attention. Some felt the hotel's accessibility facilities did not fully meet their needs, specifically mentioning ambiguous wheelchair lift operations and absent pool access assistance. Despite these occasional drawbacks, Astina Suites stands out for its clean, well-presented accommodations, smooth service and an overall pleasant environment suitable for travelers requiring accessible amenities. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryMercure Sydney Blacktown offers guests a convenient and accessible location with easy access to public transport and nearby attractions. The hotel features accessible parking and supermarkets within reach, which adds to the overall convenience for guests with disabilities. Ground floor rooms cater to elderly patrons, ensuring their comfort and ease of access.
The check-in process is designed to be smooth and stress-free, utilizing a contactless kiosk system. However, there were instances where system problems necessitated the use of self check-in. For those in a wheelchair, some found the single bed easy to access, while others noted that standard beds might be too high for comfortable use.
The overall accessibility of the hotel is praiseworthy, although some gaps exist, such as the absence of a concierge service to assist with luggage. Noise issues were reported occasionally with disturbances from neighboring rooms and a fire alarm that went off in the middle of the night. Despite these minor shortcomings, the hotel generally succeeds in offering an accessible stay for guests with disabilities. Show more
