Info
Summary of reviewsSureStay Hotel by Best Western Portland City Center offers an excellent accommodation option for both leisure and business travelers, particularly those visiting nearby medical facilities like the Oregon Health & Science University (OHSU). The hotel is lauded for its prime location near downtown Portland, providing straightforward access to major highways and public transportation, and allowing guests to easily explore city attractions, dining spots, shopping areas, and entertainment venues. Despite its central location, the hotel offers a serene environment, contributing to restful nights for its guests. An added convenience is the availability of free, ample parking, making it stress-free for visitors traveling by car.
The breakfast, though basic, receives positive feedback for being satisfactory and offering fresh and healthy options, such as hard-boiled eggs, yogurt, and fruit. Guests particularly value the grab-and-go option and the friendly service from the staff during breakfast hours.
Rooms are praised for their cleanliness, spaciousness, and essential amenities like a fridge, microwave, and TV. Guests frequently highlight the comfort of the beds, ensuring a restful stay. The hotel’s pet-friendly policy and complimentary breakfast further enhance its appeal.
Cleanliness is a strong point for SureStay Hotel, with guests commending the spotless rooms, updated facilities, and efficient cleaning staff. The overall level of cleanliness and well-maintained environment contributes significantly to the hotel’s value for money.
The staff at SureStay Hotel are frequently mentioned for their excellent customer service. Their friendliness and helpfulness enhance the overall guest experience, making visitors feel welcome and well-cared for. The dedication of standout staff members to offer insightful local recommendations adds a personal touch to the stay.
While the free Wi-Fi service receives mixed reviews, with some guests experiencing connectivity issues, the majority appreciate its availability. The comfort of the beds is a notable highlight, with many guests enjoying a restful sleep attributed to the quality bedding.
As a three-star establishment, the hotel provides a budget-friendly option for travelers, balancing the value for money with its strategic location and basic yet comfortable offerings. Despite its older building, SureStay Hotel has undergone renovations to improve its facilities, maintaining a satisfactory level of cleanliness and comfort for guests. While there are minor drawbacks inherent to its budget nature, such as occasional noise issues, the hotel consistently meets the needs of guests prioritizing cost, location, and convenience.
Show moreRead review summaries for all categories
Categories
