4-Star HotelThis 4-star hotel in Čakovec offers modern, comfortable rooms with amenities like free WiFi and flat-screen TVs. Guests consistently praise its cleanliness, excellent location near the city center and park, and the helpful staff. It also features a fitness center, shared lounge, and a bar.
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Summary of reviews related to the '4 Star' categoryHotel Castellum, boasting a clean, modern and comfortable environment, impressed guests with its superb and well-maintained facilities. Built in 2018, the building itself is phenomenal, providing a contemporary and welcoming atmosphere. The breakfast offerings at the hotel received high praise, often described as world-class, mega, phenomenal, fantastic and superb. Guests consistently commented on the excellent care and super service from the staff, who provided great assistance and ensured a pleasant stay.
However, despite these positive aspects, some guests felt the hotel fell short of four-star expectations. Some amenities commonly associated with four-star ratings seemed lacking, such as the availability of scrambled eggs or specific guest services. There were also mentions of no reception service at night, which could be problematic for visitors needing assistance. Additionally, clearer communication regarding events, such as a bar being reserved for a private party, was noted as an area for improvement. While overall service was well-regarded, better communication about nighttime events could enhance guest satisfaction.
In summary, Hotel Castellum offers a commendable stay with excellent service, phenomenal breakfast and modern, tidy accommodations, though it has room for growth in meeting the full spectrum of four-star hotel expectations.
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