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Summary of reviewsHotel Diana enjoys a prime location in the heart of the city, offering guests easy access to various attractions, restaurants, shops and parks. Its proximity to the train and bus stations and availability of free parking adds to its appeal. Despite minor inconveniences related to finding the hotel, the central yet tranquil setting provides a peaceful retreat and serves as an excellent base for exploring the city.
Guests frequently praise the hotel’s breakfast for its quality, variety and early availability, often describing it as excellent and well-prepared. The buffet breakfast with an assortment of fruits and other items, stands out as a highlight, though a few guests found it basic or lacking in selection. Nonetheless, the general consensus remains positive with breakfast being a notable feature.
Dinner options at Hotel Diana also receive commendations. The hotel houses a great pizzeria and an excellent restaurant, offering delicious meals. Guests also enjoy discounts at nearby dining establishments, enhancing their overall dining experiences.
Rooms at Hotel Diana are generally appreciated for their cleanliness, spaciousness and modern bathrooms. While some guests noted issues like strange smells, outdated soap and inconsistent temperature control, many found the rooms to be cozy, well-lit and equipped with large beds. Cleanliness is a consistent strong point with both rooms and common areas well-maintained, contributing to a pleasant stay.
The staff at Hotel Diana stands out for their exceptional friendliness and helpfulness. Guests regularly mention the polite and accommodating reception, kitchen and housekeeping staff, praising their attentiveness and fluent English. From seamless check-ins to personalized surprises, the staff's dedication to guest satisfaction enhances the overall experience.
Although bed comfort receives mixed reviews, many guests find the beds large and comfortable, while others report issues such as old or hard mattresses and limited pillows. Despite this variance, some visitors enjoyed a restful sleep, while others noted room for improvement in bed quality.
In summary, Hotel Diana offers a convenient and pleasant stay characterized by an excellent location, commendable dining experiences, clean and spacious accommodations and exceptional staff service. While there are minor areas to improve, the hotel consistently delivers a positive experience for its guests.
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