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Summary of reviewsChateau Krakovany is celebrated for its idyllic location in a charming and serene town, presenting a visually appealing setting that includes a picturesque building and an enchanting outdoor area. The appealing environment is enhanced by the warm and welcoming local community as well as the notably pleasant staff, who provide exceptional service throughout guests' stays.
Breakfast at the chateau generally meets with approval, praised for its wide selection that includes eggs, meats, breads, fruits, paté, coffee and juice. The variety and freshness of the offerings make for a satisfying start to the day, though occasional remarks highlight a desire for more hot dishes and fewer limitations. Nonetheless, the rich breakfast buffet, including gluten-free options, garners a positive consensus.
Dinner at Chateau Krakovany's restaurant receives high praise, noted for its consistently high-quality food and excellent service. Guests frequently commend the flavorful and well-prepared dishes with the à la carte options being particularly appreciated. The pleasant outdoor seating contributes further to the overall dining experience, making both lunch and dinner memorable and enjoyable affairs.
The rooms at Chateau Krakovany vary in size and amenities. While some guests find them spacious, clean and air-conditioned with tasteful decor, others note that certain rooms are smaller and lack essential facilities like a fridge. Issues such as defective shower heads and small, inoperable windows are mentioned, yet the overall cleanliness and practicality of the rooms maintain a generally favorable impression.
Cleanliness is a strong point for the chateau with numerous reviews highlighting the pristine condition of both rooms and common areas. This dedication to cleanliness contributes significantly to the pleasant and welcoming ambiance of the hotel.
The staff at Chateau Krakovany are often commended for their friendliness, helpfulness and willingness to go the extra mile. Reception staff are noted for their problem-solving skills and multilingual capabilities, while the waitstaff, including the head waiter, receive praise for their professionalism and kindness, ensuring pleasant interactions for guests.
However, the beds at Chateau Krakovany do receive some criticism with guests describing mattresses as uncomfortable and worn out, resulting in an unsatisfactory sleep experience. Issues such as creaky beds, insufficient bedding and uncomfortable pillows are noted, suggesting the need for improvement in this area.
Overall, Chateau Krakovany is well-regarded for its beautiful location, excellent dining experiences, cleanliness and friendly staff, though improvements in bed comfort could enhance the overall guest experience.
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