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Summary of reviewsTerminus City Center Oujda offers an exceptional hospitality experience in the heart of Oujda, making it a popular choice for travelers. The hotel’s prime location, near the train station and a short drive from the airport, allows guests easy access to explore the city's attractions, including the medina and local souks. The tranquil environment, complemented by a magnificent pool and serene garden area, offers guests a relaxing retreat despite being centrally located.
The hotel receives widespread praise for its cleanliness, from the guestrooms to the common areas like the gym and pool. Rooms are luxurious, newly renovated, and feature comfortable, high-quality bedding and gorgeous views. The meticulous housekeeping, noted for maintaining high standards of cleanliness, is frequently acknowledged by guests. The breakfast experience is also commendable, offering a generous buffet with good variety and attentive service, even if it occasionally falls short of a five-star benchmark.
The hotel's biggest asset is its staff, highlighted for their professionalism, friendliness, and attentiveness, contributing significantly to guests’ experiences. Specific staff members are often praised for their welcoming nature and dedication. The spa and pool services are highly rated, further enhancing the overall luxurious atmosphere.
While there are occasional criticisms regarding the room standards not always matching a five-star level and instances of high pricing relative to the service, most guests find the hotel’s atmosphere and service deserving of its rating. Overall, Terminus City Center Oujda garners positive reviews for its key location, impeccable cleanliness, comfortable accommodations, and outstanding customer service, making it a compelling option for those visiting the city.
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