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Summary of reviewsFajr Hotel, centrally located in the heart of Oujda, offers an exceptional base for travelers keen to explore the city's vibrant atmosphere. Its prime position places guests within easy reach of key landmarks, such as the main train and bus stations, the medina and various dining spots. The hotel is not just conveniently situated but also boasts modern interiors and well-maintained facilities, ensuring a pleasant stay.
Guests frequently commend the breakfast experience, describing it as generous, varied and delicious with a range of sweet and savory options. The breakfast staff's friendliness and attentiveness enhance the overall dining experience, although some guests suggest minor improvements in variety and quantity.
The hotel's rooms receive high marks for cleanliness and comfort, characterized by spacious layouts, modern decor and a range of essential amenities, including air conditioning, fridges, safes and smart TVs. While a few minor limitations exist, such as the absence of tea facilities and small room sizes, the comfortable and well-appointed rooms generally satisfy guests.
Cleanliness is a standout feature with many reviews highlighting the immaculate conditions of both rooms and common areas. Daily cleaning services are thorough, ensuring consistently high hygiene standards.
The staff at Fajr Hotel are widely praised for their exceptional service, described as friendly, helpful and professional. Specific mentions of individuals like Mr. Said, Amine and Ramdani & Toufik underscore the team's dedication to guest satisfaction. The reception team and housekeeping staff are particularly noted for their warm and efficient service, making guests feel welcomed and well-cared for.
Despite some challenges with parking, including limited underground spaces and high demand for street parking, the valet staff receive accolades for their efforts in securing spaces for guests. The comfortable, high-quality beds also contribute to a restful stay with extra beds provided free of charge if needed.
Overall, Fajr Hotel stands out as a well-located, clean and comfortable option with an excellent breakfast and a dedicated staff committed to providing a positive guest experience.
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