Hotel with SpaSummary of reviews related to the 'Spa' categoryDuring a stay at Promenade Inn & Suites Oceanfront, guests have had mixed experiences with the hotel's spa facilities. The most noted issues include the sauna, steam room and hot tub frequently being unavailable or out of order. Numerous guests reported that the sauna was closed and the steam room was padlocked shut, limiting relaxation options. The hot tub also faced widespread complaints; it was often broken, out of order or not functioning well, sometimes being described as smaller than a bath tub and dirty. However, there was a positive note with one guest mentioning that the sauna was open during their visit.
Unfortunately, the recurring maintenance issues in the spa area suggest that improvements are necessary for guests seeking a seamless and relaxed experience.
Show moreRead review summaries for all categories