Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City
New Delhi28.64552700,
77.21669900,
8647, Arakashan Road (500 Meter From New Delhi Railway Station)(Show on Map)
7.6
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City, set in the bustling Paharganj area of New Delhi, is a strategically positioned accommodation choice for travelers looking to explore the city's vibrant attractions and transportation hubs. Its proximity to the New Delhi Railway Station, Connaught Place, Chandni Chowk and various markets offers convenience, although the surrounding area can feel busy and congested. Still, the hotel provides a relatively quiet retreat at night and useful amenities such as money exchange services and nearby fast-food options.
The hotel’s breakfast receives high praise for its variety and fresh preparations, blending Indian and continental cuisines to cater to diverse tastes. Guests particularly enjoy the homemade baked beans, masala chai and well-spiced foods, despite occasional feedback on the limited Western options. The dining experience is further enhanced by the 24-hour on-site restaurant, known for its high-quality meals, reasonable prices and a terrace restaurant that adds a charming ambiance. Standout dishes like thali dinners and local specialties, such as biryani, contribute to the culinary appeal.
Rooms at Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City are spacious, clean and imbued with Mughal decor, providing a cozy and comfortable stay. The superior rooms with balconies offer expansive views and essential amenities like air conditioning, refrigerators and fresh bedding are well-maintained. Although some guests mention noise issues and outdated facilities, the overall value and comfort of the rooms are notable positives.
The hotel’s cleanliness garners mixed reviews. Many guests find it hygienic and well-kept, attributing this to the professional housekeeping staff. However, inconsistencies in cleanliness, particularly in bathrooms and corridors, have been pointed out by some guests, suggesting areas for improvement.
The staff at Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City are frequently commended for their exceptional service and warm hospitality. Front desk personnel like Ms. Maya, Mr. Shashi Kumar and manager Rasheed receive specific praise, reflecting the consistent professionalism and friendliness across all hotel departments. The travel desk and supportive staff enhance the guest experience by efficiently organizing excursions and transportation.
WiFi connectivity at the hotel is generally reliable and effective, though there are occasional reports of connectivity issues. For families, Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City offers spacious and comfortable accommodations with supportive staff ensuring a restful stay. The family-friendly environment and large suite options make it a preferred choice for those traveling with children.
The beds are widely appreciated for their comfort, featuring large double and king-size options that contribute to a good night's sleep. Clean and comfortable bedding further adds to the positive accommodation experience.
As a three-star hotel, Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City delivers commendable value for money, particularly for short stays, making it a reasonable choice for budget-conscious travelers. The hotel’s accessibility features, including the airport shuttle service, are valued by guests, although there is room for improvement in lift functionality and transportation services.
In summary, Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City stands out for its prime location, excellent dining options, comfortable rooms and exceptional staff service. While there are areas for improvement in cleanliness and accessibility, the overall value and convenience make it a strong contender for travelers visiting central Delhi. Show more
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Categories
3-Star Hotel
Located close to the New Delhi Railway Station, this hotel offers the added convenience of a free airport pick-up service. It is known for its comfortable rooms and helpful staff.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Room Types
Superior Double Room with Free Airport Pickup Featuring a colonial layout, the spacious air-conditioned rooms have a flat-screen TV, minibar and tea/coffee maker. The private bathrooms come with shower.
Premier Room with Free Airport PickupThe air-conditioned rooms come with satellite TV, a safety deposit box, minibar and tea/coffee making amenities. Each room has a private bathroom with shower facilities
Family Room with Free Airport PickupThe air-conditioned rooms come with satellite TV, a safety deposit box, minibar and tea/coffee making amenities. Each room has a private bathroom with shower facilities
Deluxe Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath and a shower. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath and a shower. The twin room features air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City boasts a prime location in the bustling Paharganj area of New Delhi, making it an excellent base for exploring the city. Conveniently situated, guests will find the New Delhi Railway Station just a few minutes' walk away, allowing for easy access to both local and regional travel. The central location also places the hotel within close proximity to key attractions such as Connaught Place, Chandni Chowk and a variety of markets, ensuring visitors have a robust selection of dining, shopping and sightseeing options nearby.
For those planning to arrive or depart by air, the metro line connecting to the International Airport is only a short distance away, making the hotel a strategic choice for both short stays and extended visits. Despite its centrality, the neighborhood can be quite busy with some guests noting that the surroundings can be congested and less pristine than expected. Nevertheless, many found the convenience of the location to outweigh these downsides.
Additionally, the hotel offers useful amenities such as money exchange services at the reception, which can be a significant advantage for travelers. The presence of major fast-food chains like McDonald's and Domino's within walking distance further adds to the convenience. Despite the hustle and bustle of the area, the hotel provides a relatively quiet retreat at night, allowing for restful sleep amidst the liveliness of old Delhi.
In summary, Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City's location is frequently highlighted as a key advantage, particularly for those looking to stay close to major transportation hubs and vibrant city attractions. While the immediate vicinity may feel overwhelming to some, the hotel's strategic placement and available amenities make it a strong contender for accommodation in central Delhi.
Breakfast
Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City offers a commendable breakfast experience, blending Indian and continental cuisines to cater to an array of preferences. Guests frequently mention the breakfast buffet’s impressive variety and quality, highlighting its delicious options and the overall value for money. Many found the breakfast to be freshly made and delicious with specific praise for the homemade baked beans, masala chai and wonderfully spiced foods.
Despite the generally positive feedback, a few guests noted the limited Western options and occasional lack of variety, suggesting the potential for improvement. The breakfast room can also get crowded around 10.00 am, but the overall consensus reveals a satisfying dining experience. The inclusion of breakfast in the room rate is seen as a positive aspect, contributing to the value guests feel they receive.
Overall, Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City’s breakfast is a highlight, characterized by its rich buffet, incorporating both simple and lavish preparations that ensure guests start their day on a delightful note.
Dinner
At Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City, the dining experience receives numerous commendations for its variety and quality. The on-site restaurant, which operates around the clock, is frequently praised for offering delicious and digestion-safe meals, included in the room rate for some guests. The hotel's buffet is considered worth its price, offering high-quality meals that leave diners satisfied.
Guests often highlight the excellent and knowledgeable staff who contribute significantly to the positive dining experience. Specific mentions of thali dinners and à la carte options suggest a range of dishes that cater to diverse palates. Many find the prices to be very reasonable with several reviewers impressed by the low-cost yet excellent dinners available.
The terrace restaurant, complete with music, adds a charming touch to the dining atmosphere and is repeatedly recommended. Guests also appreciate the convenience of being able to dine at any hour, particularly useful for those arriving late.
Additionally, local specialties such as the best biryani some have had in India add to the culinary appeal. The hotel's central location makes it easy for guests to explore other nearby dining options, although the in-house offerings are so well-regarded that many choose to dine on-site for all their meals. Overall, Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City's dining options contribute significantly to its appeal with superb meals and a well-recommended restaurant.
Rooms
Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City offers a mix of spacious and comfortable rooms that blend character with modern amenities. Many guests appreciated the large, clean rooms with beautiful Mughal decor and the superior rooms with balconies were often highlighted for their comfort and expansive views. The colonial-style atmosphere adds a charming touch and the rooms are generally well-furnished and equipped with essentials like AC, refrigerators and clean bedding.
Cleanliness is noted positively with rooms and bathrooms being well-maintained, especially in higher categories. The air conditioning is effective and many rooms were described as cozy and nicely furnished. Rooms are spacious enough to accommodate families and larger groups comfortably. Most guests found the rooms clean, stylish and true to the images shown online.
However, there are some downsides. Noise from the busy road outside and other customers can be disruptive. Some rooms lacked windows, contributing to a dark and sometimes less airy atmosphere. Reports of outdated bathrooms and occasional issues with cleanliness on arrival were mentioned. There were also instances where guests did not receive the room they booked initially, leading to dissatisfaction. Despite these issues, the value for money and overall comfort of the rooms make Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City a popular choice for many travelers.
Beds
The beds at Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City receive overwhelmingly positive feedback from guests. The majority of reviewers describe the beds as very comfortable, highlighting the large double and king-size options as a standout feature. Many found the beds to be cozy, providing a good night's sleep with clean and comfortable bedding. The quality of the mattresses is frequently praised, contributing to the overall comfort of the stay. Although a small number of reviews pointed out issues such as outdated sanitary facilities and occasional cleanliness lapses, the general sentiment emphasizes the bed's comfort and the adequacy of the bedding. Guests consistently note the cleanliness of the bedding and towels, adding to the positive assessment of the accommodation experience.
Cleanliness
Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City has garnered mixed reviews regarding its cleanliness. Many guests praised the hotel for being clean, hygienic and well-maintained, noting clean and comfortable rooms and bathrooms, as well as fresh towels. The property itself is seen as neat and clean with some guests describing it as very clean and pleasant. Positive comments also highlight the professional and courteous staff who ensure the hotel's cleanliness is up to Indian standards, making it a comfortable place to stay.
However, there are noteworthy concerns about inconsistencies regarding the cleanliness, particularly in the shower areas, floors and bathrooms. Some guests mentioned that the rooms were not cleaned upon arrival and noted issues such as dusty rooms, unclean corridors compared to the lobby and specific sanitation facilities needing improvement. A few reviews pointed out unpleasant odors and outdated facilities, while some encountered poor housekeeping and a lack of daily room cleaning.
In summary, while many visitors found Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City to be a clean and well-maintained option with excellent staff, there are areas where the hotel's cleanliness standards could be significantly improved to ensure a consistently pleasant stay for all guests.
Staff
Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City's staff has received widespread acclaim for their exceptional service and warm hospitality. Many guests have highlighted the kindness and helpfulness of the front desk personnel, particularly noting individuals such as Ms. Maya, Mr. Shashi Kumar and manager Rasheed for their supportive and attentive behavior.
The consistency of the service is a notable strength with staff members exhibiting professionalism and friendliness across all areas, from reception to housekeeping and the restaurant. Guests have been particularly impressed with the long-serving employees, some of whom have been with the hotel for over a decade, reflecting a stable and experienced team.
The restaurant staff, including Anil, were frequently mentioned for their friendliness and excellent service, contributing to a pleasant dining experience. The cleanliness and comfort of the rooms were also emphasized, attributing these qualities to the attentive housekeeping team.
Moreover, the travel desk and support staff were noted for their efficiency and honesty in organizing excursions and transportation, ensuring a hassle-free stay for guests.
The overall sentiment from the reviews is that the staff of Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City goes above and beyond to provide a welcoming and supportive environment, making it a highly recommended accommodation choice.
Wi-Fi
Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City generally offers a solid WiFi experience throughout its premises. Many guests have appreciated the good WiFi connectivity, highlighting that the internet in the rooms is particularly effective with no interruptions and capable of handling basic needs smoothly. Some have praised the WiFi for being fast and stable during their stays, noting the reliability of the connection. However, a few guests have faced issues, reporting instances where the WiFi did not work at all or was not provided and some mentioned periods of network connectivity problems. Despite these occasional setbacks, the overall perception of the hotel's WiFi is positive, especially considering the convenience of having working air conditioning and a refrigerator in the room.
Family
Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City provides a comfortable and reliable option for family stays, particularly during the winter season. The hotel is noted for its spacious family rooms, which comfortably accommodate a family of four and are equipped with all necessary amenities. Guests frequently praise the attentive and supportive staff, who ensure safety and even offer early breakfast packs for those with early departures.
Families returning to the area often choose Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City as their first choice, highlighting its suitability for both short and extended stays. The hotel's location offers a peaceful retreat from the hustle and bustle of the city, making it an excellent choice for a restful family getaway. Additionally, the large suite and family rooms contribute to an enjoyable stay for families.
While some less favorable comments mention issues with room conditions and lack of balconies in family rooms, the overall sentiment leans positively toward its suitability for family travel. Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City stands out for its family-friendly environment and spacious accommodations, making it a solid option for those traveling with children.
3 Star
Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City stands out as a mid-level three-star accommodation that delivers commendable value for money, particularly for short stays. Travelers have highlighted its price-performance ratio as hard to beat, making it a reasonable and fair choice in the Pahar Ganj district. Many guests find it worth the price paid, appreciating the excellent value for both the money and service provided. However, some feel that the hotel doesn't quite meet the typical three-star standards and suggest that room upgrades could bring it closer to that mark. Overall, it is a decent option for those mindful of budget while seeking satisfactory service.
Business
Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City is conveniently located near prominent landmarks such as Connaught Place, Janpath and the New Delhi Railway Station, making it easily accessible for both business and leisure travelers. The hotel's travel desk is noted for being particularly helpful, adding an extra layer of convenience for guests who need assistance with their travel plans. Additionally, Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City provides a vital shuttle service for airport pickups and drop-offs, which is highly appreciated by business travelers dealing with tight schedules. Comfortable rooms contribute to its reputation as an ideal choice for office-related stays and leisure visits alike.
Accessible
Hotel Ajanta offers several features that cater to guests with disabilities. The hotel's location provides convenient access for travelers, whether arriving from the train station or the airport. Furthermore, the airport shuttle service is particularly accessible, making airport transfers hassle-free. Guests have found the rooms to be comfortable and clean, equipped with modern amenities necessary for a pleasant stay. The hotel is also easily accessible to key tourist spots, adding to its appeal.
However, there are areas where accessibility can improve. The lift was noted to be non-operational, posing a challenge for senior citizens and those with mobility issues. Access to transportation services like Uber and taxis also has room for enhancement. Despite these issues, the hotel staff is very helpful in providing accessibility support, which somewhat mitigates the challenges.
No, Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City doesn't have any pool.
No, a spa isn't available at Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City.
No, Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City doesn't allow dogs.
Yes, parking facilities are available at Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City.
No, Hotel Ajanta - Colonial Charm Award Winning Luxury Hotel in the Heart of the City doesn't have a gym.