The Elephant & Castle Hotel
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Summary of reviewsThe Elephant & Castle Hotel, nestled in the heart of Newtown, offers an inviting blend of convenience, comfort and a welcoming atmosphere, making it a favored choice for visitors. The hotel's prime location in the bustling town center yet near the tranquil River Severn provides easy access to local amenities, shops and attractions while maintaining a serene ambiance. Guests appreciate the beautiful river views from well-appointed rooms that are consistently praised for their cleanliness and comfort.
The hotel's excellent facilities, including free on-site parking and a reasonably priced pub/restaurant, enhance the overall guest experience. The spacious, clean rooms, some featuring modern amenities and accessibility options, offer stunning river views, contributing to a comfortable stay. Minor drawbacks like occasional signs of aging in some rooms and minor decor issues are generally offset by the attentive cleaning staff and well-maintained facilities.
The staff at The Elephant & Castle Hotel consistently receive high marks for their friendliness and helpfulness, creating a warm and inviting atmosphere. Their cheerful and polite demeanor ensures smooth check-in and check-out processes, adding to the overall pleasant experience.
Breakfast at the hotel is often highlighted for its delicious offerings and well-presented dishes, particularly the full Welsh breakfast and vegetarian options. The lovely setting with great river views enhances the dining experience. Although there are occasional inconsistencies in quality and variety, many guests find breakfast satisfying, attributing their positive experiences to the friendly and efficient service.
Dinner experiences at the hotel's restaurant are mixed. While some guests enjoy tasty, well-valued meals, others note inconsistencies in menu options and food quality. Issues such as limited menu choices, overcooked items and occasional unavailability of evening meals have been mentioned. Despite this, positive dining experiences and good service are frequently highlighted.
For families, The Elephant & Castle Hotel provides a comfortable, family-friendly atmosphere with spacious family rooms and secure storage for bicycles. The welcoming staff and engaging local activities make it a suitable choice for family stays, although minor room issues like ceiling holes may impact the experience.
The hotel's commitment to cleanliness is evident with guests frequently commending the immaculate room conditions and well-maintained common areas. While occasional lapses in cleaning standards are noted, the overall cleanliness significantly contributes to the positive guest experiences.
The complimentary Wi-Fi is generally fast and reliable, though a few guests experience occasional connectivity issues. The exceptional parking facilities with ample and free on-site options, are a significant advantage for visitors, ensuring a hassle-free experience for those arriving by car.
In terms of beds, the hotel receives varied reviews. Many guests praise the comfort and spaciousness of the beds, although some note that the beds are smaller than expected or find the pillows and beds outdated. Despite these occasional critiques, the general sentiment is positive regarding bedding comfort and cleanliness.
Overall, The Elephant & Castle Hotel offers a solid three-star experience, providing good value for money in a lovable location. While some areas like breakfast selection and dinner consistency may need improvement, the hotel's superb location, excellent facilities and welcoming atmosphere ensure a comfortable and enjoyable stay.
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The hotel's excellent facilities, including free on-site parking and a reasonably priced pub/restaurant, enhance the overall guest experience. The spacious, clean rooms, some featuring modern amenities and accessibility options, offer stunning river views, contributing to a comfortable stay. Minor drawbacks like occasional signs of aging in some rooms and minor decor issues are generally offset by the attentive cleaning staff and well-maintained facilities.
The staff at The Elephant & Castle Hotel consistently receive high marks for their friendliness and helpfulness, creating a warm and inviting atmosphere. Their cheerful and polite demeanor ensures smooth check-in and check-out processes, adding to the overall pleasant experience.
Breakfast at the hotel is often highlighted for its delicious offerings and well-presented dishes, particularly the full Welsh breakfast and vegetarian options. The lovely setting with great river views enhances the dining experience. Although there are occasional inconsistencies in quality and variety, many guests find breakfast satisfying, attributing their positive experiences to the friendly and efficient service.
Dinner experiences at the hotel's restaurant are mixed. While some guests enjoy tasty, well-valued meals, others note inconsistencies in menu options and food quality. Issues such as limited menu choices, overcooked items and occasional unavailability of evening meals have been mentioned. Despite this, positive dining experiences and good service are frequently highlighted.
For families, The Elephant & Castle Hotel provides a comfortable, family-friendly atmosphere with spacious family rooms and secure storage for bicycles. The welcoming staff and engaging local activities make it a suitable choice for family stays, although minor room issues like ceiling holes may impact the experience.
The hotel's commitment to cleanliness is evident with guests frequently commending the immaculate room conditions and well-maintained common areas. While occasional lapses in cleaning standards are noted, the overall cleanliness significantly contributes to the positive guest experiences.
The complimentary Wi-Fi is generally fast and reliable, though a few guests experience occasional connectivity issues. The exceptional parking facilities with ample and free on-site options, are a significant advantage for visitors, ensuring a hassle-free experience for those arriving by car.
In terms of beds, the hotel receives varied reviews. Many guests praise the comfort and spaciousness of the beds, although some note that the beds are smaller than expected or find the pillows and beds outdated. Despite these occasional critiques, the general sentiment is positive regarding bedding comfort and cleanliness.
Overall, The Elephant & Castle Hotel offers a solid three-star experience, providing good value for money in a lovable location. While some areas like breakfast selection and dinner consistency may need improvement, the hotel's superb location, excellent facilities and welcoming atmosphere ensure a comfortable and enjoyable stay.
Hotel near Golf Courses
The Elephant & Castle Hotel is conveniently located with a golf course within 3 km. It is situated by the river and offers comfortable rooms and modern bathrooms.
Hotel with Parking
Provides free private parking and is centrally located. The hotel's central location adds to the convenience for guests with vehicles.
Family Friendly Hotel
3-Star Hotel
Guest Reviews
Nestled in the heart of Newtown, 'The Elephant & Castle Hotel' boasts an exceptional location that resonates well with guests. Its central positioning makes it very convenient, being right on the high street and at the core of town life. This prime setting allows for easy access to nearby amenities, shops and attractions, all within a short, pleasant walk.
The hotel offers the best of both worlds, positioned amidst the bustling town centre yet close to the tranquil River Severn. Guests often highlight the beautiful river views, especially from comfortably warm rooms equipped with a Juliet balcony. The combination of a central location and riverside proximity provides a serene but lively atmosphere, perfect for exploring Newtown on foot.
The hotel not only impresses with its location but also with excellent facilities, including free on-site parking and a reasonably priced pub/restaurant. The accommodation is described as clean, comfortable and accurately fitting its description with rooms that are nicely furnished and often overlooking the scenic river.
Staff at the hotel are repeatedly praised for their friendliness and helpfulness, enhancing the overall pleasant experience for visitors. The breakfast offerings are often highlighted with guests noting it was cooked to perfection. The hotel’s convenient proximity to the train station further adds to its appeal for those commuting or exploring the surrounding areas.
Overall with its superb town centre location, excellent facilities and welcoming atmosphere, 'The Elephant & Castle Hotel' emerges as a favored choice for visitors to Newtown, ensuring a comfortable and enjoyable stay.
The Elephant & Castle Hotel offers a diverse range of breakfast experiences, garnering both praise and some critique from its guests. Many reviewers commend the breakfast for being excellent, delicious and well-presented with positive mentions of the vegetarian options and full Welsh breakfast featuring crispy bacon. The setting for breakfast also receives high marks, often being described as lovely with great views over the river contributing to a pleasant dining experience.
Guests often highlight the friendly and welcoming staff, who generally provide attentive and cheerful service. The breakfast buffet is noted for its variety with some guests appreciating the extensive and bountiful selection. Fast service is a common theme, even during busy periods and the use of super fresh ingredients impresses many diners.
However, there are areas for improvement. Several guests note that the quality and freshness of the cooked breakfast can be inconsistent, sometimes appearing to have been warmed up rather than freshly prepared. Some find the options limited and the presentation lacking with specific complaints about the temperature and overcooked items. Issues such as a lack of black pudding, basic choices with no fruit or yogurt and the occasional mouldy bread have also been mentioned.
Despite these criticisms, many guests find the breakfast satisfying and part of a pleasant stay, attributing the positive experience to the quality of the food and the helpful staff. With some refinements, particularly in maintaining consistent quality and expanding options, the breakfast experience at The Elephant & Castle Hotel could be uniformly great.
The dining experience at The Elephant & Castle Hotel seems to yield mixed impressions from its guests. While some have found the food to be good, delicious and even excellent at times, others have encountered significant issues. Some guests mention that dinner options were tasty and enjoyed their meals in the restaurant, describing it as good value and lovely.
However, it's clear that the hotel's dining options can be inconsistent. Several reviews point out a very limited menu for the evening meal with specific complaints about lumpy mash, overcooked and dry chips and rock solid peas. There are also remarks about disappointing produce quality, poorly stocked items and a lack of vegetarian options.
Dinner service has been exceptional at times with good dinners being a repeated highlight, but there have also been noted issues such as the restaurant being closed or unavailable, leaving guests unable to get an evening meal. The lack of evening meals due to the chef's departure has been mentioned, as well as the occasional failure to serve food after 7:30 PM on Saturdays. Some guests describe the dining room as needing maintenance with visible cracks and signs of wear, which detracts from the overall dining experience.
In summary, while there are positive experiences with food quality and service, the inconsistencies and limitations in the dining options at The Elephant & Castle Hotel have left several guests disappointed.
Nestled alongside the River Severn, The Elephant & Castle Hotel offers an array of rooms that consistently earn high marks from guests. The majority of reviews celebrate the comfortable and clean accommodations, many highlighting stunning views of the river as a distinct advantage. Rooms vary in size with several guests appreciating the spaciousness of the larger options, making family stays more enjoyable.
Many guests were delighted to find their rooms upgraded, enjoying better views and more space. The bathrooms, particularly in the more updated rooms, were often cited as a highlight. The availability of modern amenities like wet rooms for disabled guests adds to the convenience.
While some rooms show signs of age with features like creaky floors and ceiling cracks, overall, the cleanliness and comfort of the rooms were well-regarded. The inclusion of modern comforts such as comfy beds and well-kept bathrooms contribute to a satisfying experience. Additionally, guests found the spacious rooms to be excellent value for money.
A few minor cons were noted, such as rooms becoming very hot, limited lighting and some outdated decor. However, the attentive cleaning staff and well-maintained facilities generally offset these drawbacks.
In summary, The Elephant & Castle Hotel rooms provide a pleasant and often scenic stay, marked by comfort and cleanliness, making it a solid choice for visitors.
The Elephant & Castle Hotel garners varied reviews concerning its beds with many guests praising the comfort and spaciousness. Phrases like "comfy bed," "massive and comfortable bed," and "really comfortable bed" highlight the positive experiences of several visitors. What stands out is the consistent mention of comfortable and clean bedding with multiple reviews stating that the bed was very comfortable, contributing to a comfortable sleep.
However, a recurring theme is that the beds are smaller than expected, which might be a consideration for future guests who prefer more space. A few guests also noted discomfort with some mentioning flat pillows and old-fashioned beds. Despite these occasional critiques, the general sentiment leans towards a positive experience, particularly emphasizing the comfort and cleanliness of the beds.
The Elephant & Castle Hotel consistently impresses guests with its remarkable levels of cleanliness, making it a standout choice for travelers seeking a well-maintained and inviting environment. The hotel is frequently described as very clean with guests noticing immaculate room conditions and pristine common areas. The bedrooms are often highlighted for being both spacious and clean, contributing to a comfortable stay. Common areas and the restaurant are also praised for their cleanliness, further enhancing the overall guest experience.
Guests have commended the cleanliness of essential amenities, such as toilet facilities, which are described as exceptional. Thoroughly starched napkins, clean plates and spotless silverware in the restaurant underscore the meticulous attention to detail maintained by the hotel's intensive cleaning crew.
However, some reviews point out occasional lapses, such as moldy glasses in the bar, grey mold in some rooms and cobwebs, which contrast with the generally high standards. These issues appear to be exceptions rather than the norm, as the majority of feedback underscores the hotel's overall cleanliness and tidiness.
Overall, The Elephant & Castle Hotel's commitment to cleanliness is evident with the property being described as sparkling clean and welcoming. This dedication to maintaining a clean environment significantly contributes to the positive experiences of its guests.
Guests at The Elephant & Castle Hotel were consistently impressed with the friendly and welcoming nature of the staff. Reviews frequently highlight the accommodating and helpful attitude of the team with many describing their interactions as cheerful and polite. The owner and staff were particularly noted for their warm and inviting demeanor, contributing to a welcoming atmosphere throughout the hotel. Reception and customer service also received praise for their professional and efficient manner, ensuring smooth check-in and check-out processes. While the majority of the feedback was positive, a few guests mentioned less favorable experiences with staff attitude. Nonetheless, the overall sentiment reflects a well-trained, courteous and eager-to-assist team dedicated to providing excellent service to their guests.
The Elephant & Castle Hotel offers a generally positive Wi-Fi experience with many guests appreciating the good, fast and reliable internet service. Complimentary Wi-Fi is available in both rooms and public areas, making it convenient for travelers who need to stay connected. However, some reviews indicate occasional issues, such as difficulty in getting the Wi-Fi to work or the absence of a clear Wi-Fi router name. Despite these problems, the majority of feedback points towards a satisfactory and effective internet service.
The Elephant & Castle Hotel stands out for its exceptional parking facilities, consistently praised by guests. Visitors appreciate the ample and plentiful parking options with many highlighting the ease and convenience of parking at the hotel. The availability of free on-site parking adds further value, ensuring a hassle-free experience for guests arriving by car. Motorbike owners can also benefit from secure parking options.
Most reviews point out that the parking area is located directly adjacent to the rooms, making it extremely convenient for luggage transfer and accessibility. Although there is a narrow entrance through the parking lot gate, guests generally find the parking arrangements quite comfortable. Overall, the hotel's parking facilities receive high marks for their accommodating and practical layout, significantly enhancing the overall stay for guests.
The Elephant & Castle Hotel offers a family-friendly atmosphere that caters well to both kids and their parents. Its location is ideal for a family stay, nestled in a family-friendly area with ample activities to keep everyone engaged. The staff is notably welcoming and friendly, making the stay more comfortable and enjoyable for all family members.
The accommodations include spacious family rooms that provide excellent facilities, such as early check-in options. However, it’s worth noting that some family rooms may have minor issues, such as holes in the ceiling, which could impact the overall experience.
Besides comfortable lodging, the hotel also ensures secure storage for bicycles, adding convenience for families who like to explore the area on two wheels. Whether it’s a short two-night stay or a longer vacation, The Elephant & Castle Hotel seems to promise a pleasant and family-oriented experience.
The Elephant & Castle Hotel offers a solid three-star experience, ideal for travelers seeking good value for money. The accommodation and facilities are in line with typical three-star standards, providing a satisfactory stay for budget-conscious guests. Some rooms and specific areas of the hotel exceed the usual expectations for a hotel of this rating, suggesting a slightly higher standard in certain aspects. The surrounding area adds to the charm, enhancing the overall experience. While the hotel delivers a good budget-friendly stay, certain details like the breakfast selection might be somewhat basic. Overall, it's a commendable choice for a budget-friendly stay in a lovable location.
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Location
The hotel offers the best of both worlds, positioned amidst the bustling town centre yet close to the tranquil River Severn. Guests often highlight the beautiful river views, especially from comfortably warm rooms equipped with a Juliet balcony. The combination of a central location and riverside proximity provides a serene but lively atmosphere, perfect for exploring Newtown on foot.
The hotel not only impresses with its location but also with excellent facilities, including free on-site parking and a reasonably priced pub/restaurant. The accommodation is described as clean, comfortable and accurately fitting its description with rooms that are nicely furnished and often overlooking the scenic river.
Staff at the hotel are repeatedly praised for their friendliness and helpfulness, enhancing the overall pleasant experience for visitors. The breakfast offerings are often highlighted with guests noting it was cooked to perfection. The hotel’s convenient proximity to the train station further adds to its appeal for those commuting or exploring the surrounding areas.
Overall with its superb town centre location, excellent facilities and welcoming atmosphere, 'The Elephant & Castle Hotel' emerges as a favored choice for visitors to Newtown, ensuring a comfortable and enjoyable stay.
Breakfast
Guests often highlight the friendly and welcoming staff, who generally provide attentive and cheerful service. The breakfast buffet is noted for its variety with some guests appreciating the extensive and bountiful selection. Fast service is a common theme, even during busy periods and the use of super fresh ingredients impresses many diners.
However, there are areas for improvement. Several guests note that the quality and freshness of the cooked breakfast can be inconsistent, sometimes appearing to have been warmed up rather than freshly prepared. Some find the options limited and the presentation lacking with specific complaints about the temperature and overcooked items. Issues such as a lack of black pudding, basic choices with no fruit or yogurt and the occasional mouldy bread have also been mentioned.
Despite these criticisms, many guests find the breakfast satisfying and part of a pleasant stay, attributing the positive experience to the quality of the food and the helpful staff. With some refinements, particularly in maintaining consistent quality and expanding options, the breakfast experience at The Elephant & Castle Hotel could be uniformly great.
Dinner
However, it's clear that the hotel's dining options can be inconsistent. Several reviews point out a very limited menu for the evening meal with specific complaints about lumpy mash, overcooked and dry chips and rock solid peas. There are also remarks about disappointing produce quality, poorly stocked items and a lack of vegetarian options.
Dinner service has been exceptional at times with good dinners being a repeated highlight, but there have also been noted issues such as the restaurant being closed or unavailable, leaving guests unable to get an evening meal. The lack of evening meals due to the chef's departure has been mentioned, as well as the occasional failure to serve food after 7:30 PM on Saturdays. Some guests describe the dining room as needing maintenance with visible cracks and signs of wear, which detracts from the overall dining experience.
In summary, while there are positive experiences with food quality and service, the inconsistencies and limitations in the dining options at The Elephant & Castle Hotel have left several guests disappointed.
Rooms
Many guests were delighted to find their rooms upgraded, enjoying better views and more space. The bathrooms, particularly in the more updated rooms, were often cited as a highlight. The availability of modern amenities like wet rooms for disabled guests adds to the convenience.
While some rooms show signs of age with features like creaky floors and ceiling cracks, overall, the cleanliness and comfort of the rooms were well-regarded. The inclusion of modern comforts such as comfy beds and well-kept bathrooms contribute to a satisfying experience. Additionally, guests found the spacious rooms to be excellent value for money.
A few minor cons were noted, such as rooms becoming very hot, limited lighting and some outdated decor. However, the attentive cleaning staff and well-maintained facilities generally offset these drawbacks.
In summary, The Elephant & Castle Hotel rooms provide a pleasant and often scenic stay, marked by comfort and cleanliness, making it a solid choice for visitors.
Beds
However, a recurring theme is that the beds are smaller than expected, which might be a consideration for future guests who prefer more space. A few guests also noted discomfort with some mentioning flat pillows and old-fashioned beds. Despite these occasional critiques, the general sentiment leans towards a positive experience, particularly emphasizing the comfort and cleanliness of the beds.
Cleanliness
Guests have commended the cleanliness of essential amenities, such as toilet facilities, which are described as exceptional. Thoroughly starched napkins, clean plates and spotless silverware in the restaurant underscore the meticulous attention to detail maintained by the hotel's intensive cleaning crew.
However, some reviews point out occasional lapses, such as moldy glasses in the bar, grey mold in some rooms and cobwebs, which contrast with the generally high standards. These issues appear to be exceptions rather than the norm, as the majority of feedback underscores the hotel's overall cleanliness and tidiness.
Overall, The Elephant & Castle Hotel's commitment to cleanliness is evident with the property being described as sparkling clean and welcoming. This dedication to maintaining a clean environment significantly contributes to the positive experiences of its guests.
Staff
Wi-Fi
Parking
Most reviews point out that the parking area is located directly adjacent to the rooms, making it extremely convenient for luggage transfer and accessibility. Although there is a narrow entrance through the parking lot gate, guests generally find the parking arrangements quite comfortable. Overall, the hotel's parking facilities receive high marks for their accommodating and practical layout, significantly enhancing the overall stay for guests.
Family
The accommodations include spacious family rooms that provide excellent facilities, such as early check-in options. However, it’s worth noting that some family rooms may have minor issues, such as holes in the ceiling, which could impact the overall experience.
Besides comfortable lodging, the hotel also ensures secure storage for bicycles, adding convenience for families who like to explore the area on two wheels. Whether it’s a short two-night stay or a longer vacation, The Elephant & Castle Hotel seems to promise a pleasant and family-oriented experience.
3 Star
No, The Elephant & Castle Hotel doesn't have any pool.
No, a spa isn't available at The Elephant & Castle Hotel.
No, The Elephant & Castle Hotel doesn't allow dogs.
Yes, parking facilities are available at The Elephant & Castle Hotel.
No, The Elephant & Castle Hotel doesn't have a gym.
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