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Small Hotels in Norco
157 HOTELS IN AND AROUND NORCORanking can be influenced by the commissions we receive.
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Summary of reviews
Extended Stay America Suites - Norco is generally well-received by guests, particularly for its convenient location and welcoming atmosphere. The hotel is strategically situated near major freeways, making it easily accessible and ideal for travelers visiting local attractions or dining at nearby restaurants. Guests appreciate the hotel's proximity to various amenities, which simplifies access to essentials.
The staff at the Norco location receives consistent praise for their friendliness and dedication to guest satisfaction. Many visitors highlight the team’s professionalism and courteous manner, with particular commendation for Jocelyn at the front desk, who is noted for her exceptional customer service. The staff's eagerness to assist and willingness to resolve any issues contribute significantly to the positive experiences of guests.
Cleanliness is another noted advantage of the hotel. Guests frequently remark on the clean and welcoming environment, particularly valuing the fresh aroma upon entering the property. The rooms are often described as super clean and quiet, which is a substantial benefit for budget-conscious travelers seeking a peaceful environment. However, there are occasional inconsistencies in housekeeping, where some guests encountered issues like stained bedding or sticky floors.
While there are many positive aspects, there are areas for improvement, particularly regarding breakfast and bed comfort. Breakfast offerings do not always meet guests' expectations, with limited variety and the need for self-preparation cited as drawbacks. Additionally, the comfort and quality of the beds receive mixed feedback, with some guests finding them uncomfortable or not as advertised in size. Despite these concerns, the hotel remains an appealing option for travelers, largely due to its excellent location and outstanding service by the staff.
The staff at the Norco location receives consistent praise for their friendliness and dedication to guest satisfaction. Many visitors highlight the team’s professionalism and courteous manner, with particular commendation for Jocelyn at the front desk, who is noted for her exceptional customer service. The staff's eagerness to assist and willingness to resolve any issues contribute significantly to the positive experiences of guests.
Cleanliness is another noted advantage of the hotel. Guests frequently remark on the clean and welcoming environment, particularly valuing the fresh aroma upon entering the property. The rooms are often described as super clean and quiet, which is a substantial benefit for budget-conscious travelers seeking a peaceful environment. However, there are occasional inconsistencies in housekeeping, where some guests encountered issues like stained bedding or sticky floors.
While there are many positive aspects, there are areas for improvement, particularly regarding breakfast and bed comfort. Breakfast offerings do not always meet guests' expectations, with limited variety and the need for self-preparation cited as drawbacks. Additionally, the comfort and quality of the beds receive mixed feedback, with some guests finding them uncomfortable or not as advertised in size. Despite these concerns, the hotel remains an appealing option for travelers, largely due to its excellent location and outstanding service by the staff.
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Dog Friendly
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Free Wi-Fi
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The Arlington Inn is located in Riverside, offering convenient access to the city's attractions. It provides a cozy and intimate lodging experience, suitable for travelers seeking a more personalized stay.
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Small
Parking
Dog Friendly
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Honeymoon
Dog Friendly
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Dog Friendly
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Holiday Inn Express & Suites Ontario - Chino Hills by IHG8.1 km from Norco
Hotel in Chino Hills CA
8.9
Excellent$
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Small
Golf
Honeymoon
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Outdoor Pool
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Summary of reviews
The Ontario Airport Hotel & Conference Center enjoys a prime location appreciated by guests for its convenience. Close to major attractions like the Ontario Mills Mall, Toyota Arena and just minutes from the airport, the hotel is ideal for both leisure and business travelers. The ease of access to freeways and local transit, combined with an efficient airport shuttle, enhances the travel experience. Despite its proximity to the airport, the hotel remains peaceful and quiet.
In terms of breakfast, the hotel offers a buffet that some guests enjoy, complimenting the staff, particularly Betty, for their kindness. However, the breakfast is not complimentary and some find it overpriced without delivering sufficient value. A variety of breakfast options or the availability of a buffet could be inconsistent, leading to mixed reviews.
Dinner options at the hotel include an on-site bar and a small restaurant, appreciated for their convenience and friendly service. The staff in food and beverage service receive high praise for their hospitality. However, limited restaurant hours and occasional issues with food quality, such as overcooked items, were noted by guests.
Rooms at the hotel are generally large, clean and comfortable with modern decor and a quiet atmosphere. Guests appreciate the spaciousness and cleanliness, though some mention the absence of basic amenities like refrigerators or microwaves. A few guests also noted outdated features such as old-smelling carpets and noisy air conditioning units. The staff is accommodating, often upgrading rooms when necessary.
Cleanliness throughout the hotel, including rooms and common areas, is frequently praised. However, there are occasional reports of lapses in housekeeping, such as insufficiently cleaned bathrooms and an old smell in certain rooms. Despite these issues, the overall clean appearance and sanitized atmosphere are often highlighted by guests.
The staff consistently garners high praise for their professionalism, helpfulness and friendliness. The front desk and housekeeping teams are particularly noted for their superb service, contributing significantly to positive guest experiences.
The pool area receives mixed reviews. Many guests appreciate the well-sized pool and pleasant temperature, along with convenient amenities like poolside towels. However, some note issues with cleanliness and maintenance, such as algae in the pool and insufficient towels.
Parking is another strong point for the hotel, offering free and ample spaces that are well-lit, providing a sense of security. Some guests mention closures of sections of the lot and areas that appear dirty or overgrown, but overall, the parking experience is considered convenient and secure.
Lastly, the comfort of the beds varies among guests. Many find the beds cozy and conducive to restful sleep, while others report issues with lumpy mattresses, visible springs and some instances of bed bugs. The size of the beds is also a point of contention for some guests.
In summary, the Ontario Airport Hotel & Conference Center is favored for its convenient location, spacious rooms and excellent staff. While breakfast and dinner options and pool maintenance have areas for improvement, the overall experience is positive with a particular emphasis on good service and comfortable accommodations.
In terms of breakfast, the hotel offers a buffet that some guests enjoy, complimenting the staff, particularly Betty, for their kindness. However, the breakfast is not complimentary and some find it overpriced without delivering sufficient value. A variety of breakfast options or the availability of a buffet could be inconsistent, leading to mixed reviews.
Dinner options at the hotel include an on-site bar and a small restaurant, appreciated for their convenience and friendly service. The staff in food and beverage service receive high praise for their hospitality. However, limited restaurant hours and occasional issues with food quality, such as overcooked items, were noted by guests.
Rooms at the hotel are generally large, clean and comfortable with modern decor and a quiet atmosphere. Guests appreciate the spaciousness and cleanliness, though some mention the absence of basic amenities like refrigerators or microwaves. A few guests also noted outdated features such as old-smelling carpets and noisy air conditioning units. The staff is accommodating, often upgrading rooms when necessary.
Cleanliness throughout the hotel, including rooms and common areas, is frequently praised. However, there are occasional reports of lapses in housekeeping, such as insufficiently cleaned bathrooms and an old smell in certain rooms. Despite these issues, the overall clean appearance and sanitized atmosphere are often highlighted by guests.
The staff consistently garners high praise for their professionalism, helpfulness and friendliness. The front desk and housekeeping teams are particularly noted for their superb service, contributing significantly to positive guest experiences.
The pool area receives mixed reviews. Many guests appreciate the well-sized pool and pleasant temperature, along with convenient amenities like poolside towels. However, some note issues with cleanliness and maintenance, such as algae in the pool and insufficient towels.
Parking is another strong point for the hotel, offering free and ample spaces that are well-lit, providing a sense of security. Some guests mention closures of sections of the lot and areas that appear dirty or overgrown, but overall, the parking experience is considered convenient and secure.
Lastly, the comfort of the beds varies among guests. Many find the beds cozy and conducive to restful sleep, while others report issues with lumpy mattresses, visible springs and some instances of bed bugs. The size of the beds is also a point of contention for some guests.
In summary, the Ontario Airport Hotel & Conference Center is favored for its convenient location, spacious rooms and excellent staff. While breakfast and dinner options and pool maintenance have areas for improvement, the overall experience is positive with a particular emphasis on good service and comfortable accommodations.
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Small
Pool
Heated Pool
Outdoor Pool
Business
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