World > North America > United States > Virginia > Norfolk > Hotels in Norfolk > Hampton Inn & Suites Norfolk-Airport

Hampton Inn & Suites Norfolk-Airport

Norfolk , 1511 Usaa Drive (Show on Map)

8.5

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Norfolk

Info

Summary of reviewsThe Hampton Inn & Suites Norfolk-Airport is a highly recommended hotel with an excellent location close to the airport, restaurants, shopping and attractions. Guests were generally pleased with the breakfast offered, describing it as good and tasty, although some noted issues with empty condiment containers. The rooms were described as fantastic, spacious and attractive with comfortable beds and amenities such as fridges and microwaves. The hotel was overwhelmingly praised for its cleanliness with friendly and efficient staff. The indoor pool was also a highlight, although some guests reported issues with water quality and temperature. While some guests found their stay to be pleasant, others were disappointed and felt improvements were needed, such as cleaner rooms and firmer mattresses. Overall, the Hampton Inn & Suites Norfolk-Airport is a good option for travelers looking for an affordable stay with warm hospitality and excellent customer service.
Show more

Categories

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Room - Non-Smoking This room features cable TV and a work desk.

King Studio Suite - Non-Smoking Studio offers a seating area with sofa bed and kitchenette with a microwave and refrigerator.

Queen Room with Two Queen Beds - Non-Smoking This room features cable TV and a work desk.

2 Queen beds studio accessible with tub non smoking The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.

King Room with Bath Tub - Mobility Accessible/Non-Smoking The double room offers a tea and coffee maker. The unit has 1 bed.

About Hampton Inn & Suites Norfolk-Airport

Show Map

Guest Reviews

8.5

Very Good

Location

The Hampton Inn & Suites Norfolk-Airport is a convenient, comfortable hotel located close to the airport with a free shuttle service. Guests appreciated the hotel's easy access to restaurants, shopping and attractions including the beach and Lynnhaven Mall. The location was especially convenient for travel purposes or visiting relatives in the area. The hotel is also within easy reach of downtown and Virginia Beach. Guests praised the staff for their niceness and the hotel's overall comfort. Overall, the location of the Hampton Inn & Suites Norfolk-Airport was excellent and highly recommended.

Breakfast

Guests who stayed at the Hampton Inn & Suites Norfolk-Airport were generally pleased with the breakfast offered at the hotel. Many described it as good, wonderful, awesome and tasty. Some particularly enjoyed the full range of breakfast options, which included cheese omelets, sausages, juice, coffee, bananas, oatmeal, waffles, bread, muffins, apples, caramel and chocolate syrups and hot chocolate. Others liked the fact that the breakfast bar was organized, hot and featured a wide selection of items. Some, however, noted issues with the breakfast, particularly with empty condiment containers and one guest reported feeling uncomfortable disturbing the kitchen staff who were on their phone. Guests generally appreciated the convenience of the complimentary breakfast and felt that it was a substantial meal, unlike some other hotels where only yogurt and cereal are offered. While some guests felt that the breakfast could have been better and described it as standard continental, the majority enjoyed the breakfast and would stay at the hotel again.

Rooms

The rooms at the Hampton Inn & Suites Norfolk-Airport have received many positive reviews from guests who have stayed there. They are described as fantastic, spacious and attractive, as well as being clean and comfortable. The beds are also said to be very comfortable. Many guests also appreciated the amenities provided in the rooms, such as fridges and microwaves. The appearance of the hotel from the outside is described as nice and clean and the inside matches that presentation. While some guests did report musty smells or outdated shower/tub combinations, the majority of feedback on room cleanliness was very positive. Guests also appreciated the size of the rooms, though some were disappointed when they arrived to find their pre-paid requested room was not available. Overall, guests were very satisfied with the cleanliness and comfort of the rooms at the Hampton Inn & Suites Norfolk-Airport.

Beds

Guests of the Hampton Inn & Suites Norfolk-Airport have praised the comfortable and firm beds with many describing them as super comfortable or very comfortable. Some guests even preferred the sofa bed, saying it had a better mattress than most. However, a few guests were not satisfied with the beds, finding them loud, uncomfortable or too firm. Unfortunately, some guests also reported issues with their room not being cleaned properly, fresh towels not being provided and uncomfortable pillows. Despite these few negatives, most guests enjoyed their stay with clean and comfortable beds, great location, awesome price, friendly staff and nice breakfast.

Cleanliness

The reviews for the Hampton Inn & Suites Norfolk-Airport are overwhelmingly positive when it comes to the cleanliness of the hotel. Guests consistently mention the cleanliness of the rooms with phrases such as "very clean" and "immaculate" being repeated throughout the reviews. However, there are a few isolated incidents where guests mention issues with the cleanliness of their rooms, such as a musty smell or loose tiles. The gym was also mentioned as being very clean. Overall, guests found the hotel to be clean and tidy throughout their stay with friendly and efficient staff to boot. The hot breakfast was a particular highlight and although a few guests mentioned issues with the in-room cleaning service, this did not detract from their positive overall experience of the hotel.

Staff

The staff at Hampton Inn & Suites Norfolk-Airport are nothing short of exceptional. Guests praise their kindness, professionalism and friendliness with many mentioning specific staff members who went above and beyond to ensure their comfort and safety. From shuttle drivers to breakfast attendants, the staff are described as accommodating and attentive. One guest even said the staff made their stay 'phenomenal'. However, there are rare instances where the quality of service was less than satisfactory. Despite this, the majority agree that the staff are a major highlight of their stay, making them feel welcome and well looked after. Reviews frequently mention staff members by name, such as Ambritt and Matt, who were both praised for their wonderful service. If you're looking for warm hospitality and excellent customer service, Hampton Inn & Suites Norfolk-Airport is the place to be.

Pool

If you're looking for a hotel with a great pool, you might want to consider staying at the Hampton Inn & Suites Norfolk-Airport. With indoor pool access and extended pool hours, you can take a dip no matter what time of day it is. Most guests found the pool to be clean and well-maintained with a nice heated temperature. However, there were a few complaints about the water quality with some guests reporting cloudy or greasy water. Additionally, some found the pool to be too cold or even freezing, suggesting the hotel could benefit from turning up the heat a bit. Despite these issues, the majority of guests enjoyed their swim in the pool and appreciated the key lock access. So if you're planning your stay in Norfolk and looking for a hotel with an indoor pool, be sure to check out the Hampton Inn & Suites.

3 Star

The Hampton Inn & Suites Norfolk-Airport seems to be a mixed bag according to guest reviews. While some guests found their stay to be pleasant and decent, others were disappointed and will not be returning. The hotel's facilities and services were considered fair, but could use some improvements such as cleaner rooms, faster heating of water and firmer mattresses. Some guests also found the prices to be too expensive for what the hotel offered. Despite its flaws, the hotel did receive some positive feedback with guests describing their stay as passable, good and pleasant. Overall, the Hampton Inn & Suites Norfolk-Airport may be an okay option for travelers who are looking for an affordable stay, but improvements are needed to win back disappointed guests.

Yes, Hampton Inn & Suites Norfolk-Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hampton Inn & Suites Norfolk-Airport.

No, Hampton Inn & Suites Norfolk-Airport doesn't allow dogs.

No, parking facilities aren't available at Hampton Inn & Suites Norfolk-Airport.

Yes, Hampton Inn & Suites Norfolk-Airport has a gym.

More Options