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Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel

Norfolk , 1157 North Military Highway (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel, is a great choice for travelers looking for a convenient location near the airport, downtown and various shops and restaurants. While the breakfast received mixed reviews, the rooms were spacious and clean with modern furnishings and comfortable beds. The hotel's cleanliness was also praised by guests, as well as the exceptional service provided by the friendly and courteous staff. Families with children will appreciate the hotel's family-friendly amenities, including suites and a pool area. While the pool received mixed reviews, the majority of guests enjoyed their stay and recommended the hotel to others. Overall, the Holiday Inn Express Hotel & Suites Norfolk Airport is a great base for exploring Norfolk.
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Categories

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Room Types

Standard Room Offering free Wi-Fi and a flat-screen cable TV, this room is equipped with a refrigerator and a microwave.

Queen Suite with Sofa Bed Offering free Wi-Fi and a flat-screen cable TV, this spacious suite is equipped with a refrigerator and a microwave.

King Suite with Sofa Bed Offering free Wi-Fi and a flat-screen cable TV, this spacious suite is equipped with a refrigerator and a microwave.

Queen Suite with Sofa Bed - Disability Access Offering free Wi-Fi and a flat-screen cable TV, this accessible suite is equipped with a refrigerator and a microwave.

King Suite with Sofa Bed with Disability Accessible Tub - Non-Smoking Offering free Wi-Fi and a flat-screen cable TV, this accessible suite is equipped with a refrigerator and a microwave.

Suite - Hearing Accessible - Non-Smoking This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.

Suite - Hearing Accessible - Non-Smoking The air-conditioned suite features private bathroom equipped with a shower and a hairdryer.

King Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

About Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel

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Guest Reviews

8.3

Very Good

Location

The Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel has an unbeatable location according to guests. Located conveniently close to the airport, downtown and a variety of shops and restaurants, it's no wonder why many guests choose to stay here whenever they come to Norfolk. With plenty of food and shopping options within walking distance and a quick access to the interstate, this hotel has an ideal location that fits the needs of all kinds of travelers. Additionally, the hotel's location is described by guests as being better than expected and in a nice area. The hotel is situated near various shopping centers and attractions, making it easy to find and get to. Overall, the hotel's location is considered great and the perfect base for exploring Norfolk.

Breakfast

When staying at the Holiday Inn Express Hotel & Suites Norfolk Airport, expect a typical American breakfast spread. Some guests found the breakfast to be excellent with great options to choose from, including fantastic scrambled eggs. However, others found the hot breakfast to be mediocre and sparse with limited choices to cater for dietary requirements such as pork-free options. Some guests suggest an upgrade in the breakfast offerings or at least more protein options. Despite mixed reviews, the staff kept the breakfast replenished and there was ample supply for all guests. Additionally, some guests noted that the toaster did not work and milk ran out on some occasions. The breakfast duration is also a point of discussion with some guests longing for longer breakfast hours. If breakfast is not quite your thing, there are dine-out options nearby. All in all, the complimentary breakfast at Holiday Inn Express Hotel & Suites Norfolk Airport is good for a quick and convenient meal, but it may not necessarily be a hotel's top selling point.

Rooms

The Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel has received positive guest reviews about the rooms. Most guests complimented the spacious and clean rooms, some even mentioning that the suites were comfortable and had a nice sitting area. The rooms were also well-appointed and had modern furnishings. Guests appreciated the layout of the rooms and some even mentioned the large bathrooms. However, some guests did note issues such as a stained seat and a lack of linens for a pullout sofa. Overall, the hotel offered suites for families and many guests were pleased with the spaciousness and cleanliness of the rooms.

Beds

The beds at Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel seem to be a very popular amenity with the guests. Most people highlight the clean and comfortable beds, some describing them as cozy and others as extremely comfortable. Some guests appreciated the firmer mattress, while others enjoyed the softness of the bed, pillow and blanket. However, some guests reported issues with the cleanliness of the beds and linens, which leads us to believe there may be some inconsistencies with the housekeeping. Additionally, a few guests complained of a soft bed that sank in the middle. Overall, the majority of guests praised the comfort of the beds during their stay at Holiday Inn Express Hotel & Suites Norfolk Airport.

Cleanliness

Guests of the Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel, are impressed with the cleanliness of the hotel. Many describe their rooms as spotless and enjoyable with a fresh and clean scent immediately upon entering. The facilities are modern and well-kept and the staff are regularly seen cleaning. While some guests report issues with cleanliness in the bathroom or in certain rooms, the majority of guests find the hotel to be very clean organized and comfortable. The hotel offers spacious rooms with comfortable bedding and good amenities including a swimming pool. Additionally, the location of the hotel is convenient for guests.

Staff

Visitors to Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel, can expect exceptional service from the friendly and courteous staff. While there were a couple of negative experiences with rude or unattentive staff members, the majority of guests praised the great customer service, noting that the staff was always willing to help and went out of their way to be accommodating. Guests also appreciated the cleanliness of the rooms and the nice amenities provided by the hotel. While some visitors wished the staff were more readily available, others remarked that they were always at the front desk and ready to help. Overall, the staff at Holiday Inn Express Hotel & Suites Norfolk Airport were a highlight of the stay for many guests with many singling out specific staff members for their exceptional service.

Pool

The pool at the Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel, received mixed reviews from guests. Some praised its cleanliness and relaxing atmosphere, while others complained that it was too cold and not heated, preventing them from fully enjoying it. Despite some negative comments about the temperature and cleanliness of the pool, many reviewers appreciated the hotel's efforts to maintain a clean and comfortable environment in both the pool and workout areas. Families with kids had mixed experiences with some children coughing while in the pool. Although the pool was not large, it provided a nice area for guests to relax and unwind after a busy day.

Family

If you're looking for a family-friendly hotel near the Norfolk Airport, then the Holiday Inn Express Hotel & Suites is worth considering. Many families have enjoyed their stay, including those with multiple children with one guest boasting that their family of five had plenty of room in one room. The hotel offers suites for larger family stays, making it a convenient option.

Parents can rest easy knowing their toddlers have enough space to move around and play, while one guest was satisfied with the room's spaciousness. The pool area is a hit with kids with one guest saying their son loved it. However, some guests found the noise level from kids screaming to be a little overwhelming. If you have a child who requires a diaper, the hotel received positive feedback from a guest member who stated that the hotel was comfortable and spacious for them.

The hotel offers kid-friendly cereals, but some reviewers thought it could provide more options. Overall, reviewers found their family visit pleasant and recommended the hotel to others. However, one guest reported that their assigned room was not suitable for their family, but this seems to be an isolated incident. Nonetheless with mostly positive feedback from families, the Holiday Inn Express Hotel & Suites might be worth checking out for your next family vacation.

Yes, Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel.

No, Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel.

Yes, Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel has a gym.

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Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel

Does Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel have a pool?

Is there a spa available at Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel?

Is Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel dog-friendly?

Is parking available at Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel?

Does Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel have a gym?