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Summary of reviewsThe Exchange Hotel enjoys a stellar reputation for its central location in Brigg, making it an excellent choice for visitors who want to be close to the town's shops, pubs and eateries. The convenient proximity to local amenities, easy-to-find nature and good, safe off-road parking contribute to its appeal, particularly for family visits and enjoying the local scene. The hotel stands out for its cleanliness and overall good value for money, serving as a perfect centrally-located base for all types of travelers.
Guests are particularly impressed with the modern and freshly refurbished rooms, which are described as stylish, clean and comfortable. The rooms feature modern furnishings, high-end TVs, fast WiFi, USB chargers and good hanging spaces. Family rooms are specifically praised for their suitability and ambiance. While minor issues with smaller rooms, such as noise, lack of mirrors, chairs and skylights without blinds, are mentioned, the cleanliness and contemporary vibe prevail, making the hotel a pleasant stay for most visitors. Welcoming staff and convenient amenities further enhance the positive experience.
A high standard of cleanliness is a hallmark of the hotel with spotless bedrooms and common areas frequently mentioned in reviews. Guests appreciate the tidy environment, clean bedding and bathrooms. This attention to cleanliness significantly adds to a pleasant and hassle-free stay.
The hotel's staff are consistently lauded for being friendly, helpful and welcoming. Their accommodating attitude and cheerful demeanor greatly contribute to the overall positive experience. Exceptional customer service and professional, efficient responses to guest needs ensure a valued and comfortable visit.
While free on-site parking is a significant advantage, it comes with challenges such as limited space and tight maneuverability. Planning ahead, especially during busy periods, is recommended to navigate these limitations effectively.
The beds at The Exchange Hotel are also a standout feature, praised for their comfort with guests frequently mentioning the quality of both the beds and pillows. Cleanliness of beds and towels is notably highlighted, adding to the overall positive sleeping experience.
Overall, The Exchange Hotel scores high marks across various aspects, making it a highly recommended stay for visitors to Brigg.
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