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Summary of reviewsHotel Smile Pieniny receives strong praise from guests, primarily for its idyllic location along the Dunajec River, which offers stunning mountain views and tranquil surroundings. The hotel's position provides convenient access to the towns of Krościenko and Szczawnica, while still allowing for peace and quiet, making it an ideal retreat for relaxation and outdoor adventures such as hiking.
The hotel is also lauded for its breakfast, which is described as delicious, varied, and plentiful, accommodating different tastes and dietary preferences. The quality ingredients and friendly staff contribute to a satisfying dining experience. While dinner garners mixed reviews, with some concerns about timing and variety, the positive aspects of the culinary offerings, especially the well-loved pancakes and pleasant atmosphere, are appreciated.
Guests report their rooms as clean, spacious, and modern, boasting amenities such as kettles and complimentary water. The comfortable beds and peaceful environment enhance the restful experience. While some minor issues with soundproofing and temperature are noted, guests frequently enjoy beautiful views from their rooms and appreciate the overall cleanliness and maintenance of the property.
The staff at Hotel Smile Pieniny is highly praised for their friendliness, professionalism, and willingness to accommodate guest needs. This welcoming atmosphere significantly contributes to the overall pleasant experience.
The spa and pool facilities provide an added layer of relaxation, featuring a variety of amenities such as a jacuzzi, saunas, and a salt cave. Although some service concerns are mentioned, the wellness area is a standout feature, valued for its contribution to guests’ enjoyment.
Families find the hotel particularly accommodating, with offerings like a pool, playroom, and playground catering to young children. The ample parking, though carrying an additional charge, enhances the convenience for those traveling by car.
Overall, Hotel Smile Pieniny is an appealing choice for travelers seeking a blend of nature, comfort, and attentive service. While there are areas with room for improvement, the positive aspects of the hotel largely define the overall guest experience.
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