InfoSummary of reviewsResidence Appartements in Zurich receives generally positive reviews, offering visitors a blend of convenience, comfort and accessibility. Particularly praised for its prime location, the hotel is situated close to the city center, Letzigrund Stadium and Lake Zurich with easy access to public transportation. The area is described as safe, clean and quiet, providing a serene environment for guests. The availability of private underground parking, although at an extra cost, adds to the convenience for those driving.
The rooms, though mixed in size, are highlighted for their cleanliness, modernity and functionality, featuring amenities like small kitchens and balconies. While some rooms have faced issues such as dirt and odor, the majority are described as bright and well-maintained. The beds receive a mix of feedback with many finding them comfortable, although some guests find them too soft or too small.
Cleanliness in the apartments is generally appreciated with many noting well-maintained common areas and fresh-smelling rooms. However, there are occasional reports of dirty walls, stained upholstery and unclean bathrooms, indicating some inconsistency in housekeeping standards.
The staff at Residence Appartements are often commended for their friendliness and professionalism, providing helpful and multilingual assistance. Although there are sporadic mentions of unresponsive or rude personnel, these instances are outnumbered by positive interactions.
WiFi connectivity varies with some guests experiencing reliable and fast internet, while others report issues with non-functionality and outdated passwords. Parking is another area with mixed feedback; it is convenient but considered overpriced by some.
Accessibility features at the property receive positive remarks. An elevator, easy code access for doors and nearby public transportation make it especially suitable for travelers with disabilities. The rooms feature accessible amenities, enhancing the overall comfort and convenience.
In summary, Residence Appartements is well-regarded for its strategic location, clean and modern accommodations, friendly staff and accessibility features, even as some aspects such as WiFi and parking costs present occasional challenges. Show more
InfoSummary of reviewsSwiss Star Marc Aurel - Self Check-In tends to receive positive reviews for its convenient and accessible location in Zurich. Nestled near the tram station at Albisriederplatz, the accommodation offers excellent connectivity to various city parts, including main attractions like Letzigrund Stadium and Zurich HB. The central yet relatively quiet area, lush with local amenities such as shops, cafes, restaurants and supermarkets, further enhances its appeal. Guests find the self-check-in systems convenient, highlighting the location as a cost-effective option in an otherwise expensive city, thereby making it an attractive choice for budget-conscious travelers.
The rooms' cleanliness and quality seem to draw mixed reactions. While some guests note that initial impressions reveal decently spacious layouts with clean bed linens and comfortable mattresses, many others criticize the facilities for showing significant signs of wear and tear. Broken appliances, non-functional shower doors and issues regarding temperature control have been reported. Despite these problems, a few reviewers appreciated the clean blankets and pillows and the rooms’ generally functional nature. However, the persistent complaints about cleanliness, unpleasant odors and noise disturbances signal a need for urgent renovation and better maintenance.
Guests have expressed significant dissatisfaction with the customer service. Communication seems to be a major issue with reports of unresponsive and uncooperative staff, difficulty getting in touch through email or phone and occasional unfriendly interactions. While some positive notes about polite and helpful staff exist, they are vastly outnumbered by negative experiences, resulting in a general picture of inadequate customer support.
The WiFi service at Swiss Star Marc Aurel - Self Check-In exhibits polarizing feedback. When functional, the WiFi works well with stable and reliable performance. However, many guests faced challenges with login details, encountering late or non-receipt of access information. The connection was also described as weak with frequent interruptions and slow speeds, leading to an inconsistent overall experience.
The beds also receive varied reviews. Positives include mentions of comfortable, large beds with clean bedding. Nevertheless, numerous guests criticized the mattresses for being too soft or worn out, leading to uncomfortable and restless nights. Issues such as bedbugs, insufficient blankets and discomfort due to the configuration of pushing two single beds together further worsened the experience for some.
In summary, while the Swiss Star Marc Aurel - Self Check-In shines in terms of location, convenience and affordability, potential guests should be prepared for a no-frills experience. Significant areas like room maintenance, cleanliness, customer service, WiFi connectivity and bedding quality require notable improvement to enhance the overall guest experience. Show more
InfoSummary of reviewsHotel Stoller is frequently recognized for its strategic location in Zurich, offering guests easy access to key public transport routes, including tram lines that connect swiftly to the city center and Zurich HB. Its central yet peaceful setting allows guests to enjoy vibrant city life alongside a tranquil retreat, with convenient proximity to shops, restaurants, and grocery stores.
The hotel's breakfast experience is often praised for its quality and variety, with freshly prepared à la carte options that satisfy most guests. Although some have noted its higher pricing, many find it a worthwhile addition to their stay, enhanced by the friendly and attentive staff.
Rooms at Hotel Stoller are appreciated for their cleanliness and comfort, with a cozy and spacious atmosphere that often exceeds guest expectations. The well-equipped rooms feature amenities such as coffee machines and kettles, contributing to a convenient stay. Despite occasional mentions of smaller room sizes, especially for families, guests find the accommodations largely comfortable, complemented by effective air conditioning and quiet surroundings.
Cleanliness is a standout feature, with hotel areas consistently described as spotless and well-maintained. The staff's friendliness and efficiency further enhance the guest experience, receiving high marks for their professional and welcoming demeanor across various service aspects.
Hotel Stoller caters well to families, offering junior suites that are well-suited for traveling with children. Despite isolated feedback on cramped space for larger families, the hotel's location and thoughtful arrangements make it an attractive choice for family stays.
While parking options are available, they come at a typical steep price for Switzerland, with limited spaces posing a challenge for larger vehicles. Nonetheless, the convenience and flexibility of parking before and after check-in are noted positively.
Overall, Hotel Stoller is a preferred choice for travelers seeking a central, clean, and comfortable stay with attentive service in Zurich, balancing the ease of access to public transport with a peaceful retreat back at the hotel. Show more
