Info
Summary of reviewsVIADUKT Apartments in Zurich receives a largely positive reception for its central and convenient location. Nestled near vibrant parks and a variety of dining and shopping options, the apartments offer easy access to public transportation, including trams and trains. Guests frequently highlight the short walking distance to the city center and major attractions, describing the neighborhood as a unique blend of modern and alternative styles. The proximity to the Zurich main train station is highly appreciated, facilitating smooth connections throughout the city. Families find it particularly favorable due to nearby parks and playgrounds, adding to its practicality and enjoyment.
The apartments themselves offer a mixed reception. Positive aspects include spacious layouts, well-equipped kitchens, comfortable beds and bright, airy interiors with beautiful views in some units. These features make the accommodations ideal for families and larger groups, particularly those looking for roomy, centrally located options. However, experiences can vary with some guests encountering issues with cleanliness, maintenance and shared facilities.
Cleanliness appears to be a significant concern with frequent reports of stained and dusty bed linens, mold, unpleasant odors and neglected maintenance in both private and shared spaces. Despite a few reviews acknowledging clean areas, the general consensus points to inadequate hygiene and upkeep.
Staff interactions largely lean towards the negative with numerous guests reporting rude, unprofessional and often unfriendly behavior. Many experienced issues with the check-in process, unresponsive communication and an unmanned reception. While there were a few instances of positive interactions citing accommodating and helpful service, these were overshadowed by the majority of reviews highlighting significant problems with staff behavior and service quality.
The WiFi experience also presents mixed reviews. Several guests appreciated the free, fast and reliable WiFi, enhancing their in-room entertainment with available TV on-demand services. However, others encountered intermittent and weak connections, sometimes having to go to the lobby to access the internet.
Parking at VIADUKT Apartments has varied experiences with positive aspects including private parking spots and nearby affordable options. However, numerous issues such as unclear instructions, limited parking spaces and frequent miscommunications about payment requirements have led to guest frustration. Unauthorized parking, perceived unsafe conditions and the need to carry baggage long distances add to the inconvenience.
The quality and comfort of beds receive mixed feedback. Many guests find the beds comfortable and spacious, fitting the needs of groups and families. However, issues with old, uncomfortable and dirty beds, including inadequate bedding and poor furniture maintenance, are frequently mentioned.
Pet owners traveling with dogs find VIADUKT Apartments accommodating with small dogs allowed and a convenient park across the street. However, disturbances related to dogs and some issues like dog mess in front of the apartment have been noted.
In summary, VIADUKT Apartments offers a strategically located accommodation option with several convenient amenities. However, potential visitors should be aware of widely reported issues related to cleanliness, staff interactions, parking and bed quality that could significantly impact their stay.
Show moreRead review summaries for all categories
Categories
