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Summary of reviewsThe Best Western Plus University Inn is highly regarded for its strategic location, providing convenient access to key attractions such as St. Bonaventure University and various shopping and dining options. Situated in a scenic area surrounded by mountains, the hotel offers easy accessibility to downtown Olean and nearby natural trails, enhancing its appeal for both leisure and business travelers. Guests frequently praise the hotel's cleanliness across both rooms and common areas, noting well-maintained and spacious accommodations that result in a comfortable stay.
The exceptional service provided by the hotel staff stands out in guest reviews, with commendations for their friendliness, professionalism, and attentiveness, which significantly enhances the overall experience. The staff's dedication to ensuring a pleasant stay fosters positive impressions, encouraging return visits.
Breakfast offerings at the hotel consistently receive applause for their variety and quality. The inclusion of a waffle station and friendly breakfast staff contribute to an enjoyable start to the day. Coffee availability in the lobby and evening soup provide added value to guests’ stays.
Guests appreciate the indoor pool for its cleanliness and warm, inviting atmosphere. The pool serves as a favored amenity, especially among families with children, who find the hotel to be exceedingly family-friendly. Spacious rooms and the availability of adjoining rooms accommodate families well, positioning the hotel as a preferred choice for those traveling with children.
The beds, equipped with fluffy pillows and mattress toppers, are frequently highlighted for their comfort, contributing to restful nights. While occasional remarks note some beds as overly soft, the widespread feedback remains positive.
Overall, the Best Western Plus University Inn offers a well-rounded and satisfying experience, combining strategic location, cleanliness, attentive service, and comfortable amenities, affirming its reputation as a reliable lodging choice for travelers.
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