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Summary of reviewsHome2 Suites By Hilton Utica, NY is consistently praised for its strategic location, making it an ideal choice for travelers. Guests appreciate its convenient proximity to I-90 and nearby dining options, bars, and retail stores. Additionally, its closeness to the nexus center makes it particularly appealing for attendees of events or activities. The spacious accommodations and attentive staff further enhance the overall experience, making it suitable for both short and extended stays.
The hotel's breakfast offerings receive high accolades for variety and taste. Guests highlight the diverse selection, including homemade waffles and turkey sausage, as a standout feature. The breakfast staff's friendliness is frequently mentioned as contributing positively to the dining experience. While occasional improvements are suggested, the breakfast is widely regarded as excellent, adding value to the stay.
Rooms at Home2 Suites maintain a strong reputation for being spacious and modern, with a well-maintained environment that emphasizes cleanliness. The suites offer functional amenities like a kitchenette and cozy beds, ensuring a comfortable stay for leisure and business travelers alike. The contemporary design and cleanliness reflect a consistent commitment to hygiene and guest satisfaction.
The staff at Home2 Suites are recognized for their professionalism and welcoming nature. Positive interactions with pleasant and accommodating employees, especially at the front desk and during breakfast, reinforce the hotel's high standard of hospitality. Guests consistently express their satisfaction through appreciative descriptions of the staff's dedication to excellent service.
Although the beds receive mostly favorable reviews for their comfort and coziness, some guests suggest a preference for firmer mattresses. Despite varying preferences, the overall consensus is that the beds enable a restful experience, contributing to the hotel's reputation as a comfortable and relaxing stay in Utica.
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