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The Hotel Ortuella is a newly built hotel located in a convenient location in the Bilbao area with easy access to the highway and just a short drive from the best shopping centers, the Bilbao Exhibition Center, Santurtzi ferry terminal, the beach and the iconic Bizkaia suspension bridge. The hotel offers 20 modern rooms with air conditioning, TV, WIFI and telephone, as well as additional beds and cots for families. The hotel's location makes it ideal for both work and leisure with nearby industrial parks and leisure activities such as golf courses, mountains, cultural sites and beaches. The hotel's on-site restaurant offers a variety of dishes including local specialties and can accommodate special events such as weddings and company events. The staff is friendly and accommodating ensuring a comfortable and memorable stay for guests.
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Summary of reviewsHotel Ortuella is a comfortable and clean hotel located in an industrial estate. Despite this, the hotel is in a convenient location for those heading to the ferry or exploring the wider Basque region. The rooms are spacious and well-equipped with modern amenities and the beds are comfortable, though some guests had issues with thin pillows. The staff is friendly and helpful with many guests praising their excellent service. The hotel offers ample and secure parking, which is a bonus for those traveling by car or motorcycle. The breakfast is basic but deemed okay, while the dinner is excellent and reasonably priced, though with limited hours of operation. Guests appreciate the hotel's exceptional hygiene standards both pre and during Covid-19. While the hotel is described by some as having an unappealing view, the tranquility of the location and easy access to nearby towns make this a convenient and pleasant place to stay.
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