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Millbrook Resort main photo
Millbrook Resort
Resort in ArrowtownQueenstown LakesNZ flag
9.3
Excellent
From $316
$
Info
"Escape the everyday" in this 5-star golf and lifestyle resort located at Arrowtown. With four different accommodation types, guests can stay in the room type of their liking. For a more relaxing stay the resort provides a spa area and five dining premises with exquisite culinary options.
Summary of reviews
Millbrook Resort is a stunning 5-star resort located in a peaceful and beautiful setting with breathtaking views of the golf course and mountains. The resort offers a range of luxurious and spacious accommodations with high-quality fittings and stunning lake views. The staff are friendly and helpful, providing exceptional service to ensure a memorable and unforgettable stay. The resort boasts world-class restaurants with superb food and service and the breakfast is generally above expectations. The spa is incredible, offering rejuvenating massages and facials and the gym and hot pools are also great amenities. Families will love the resort's family-friendly amenities and activities and golf enthusiasts will appreciate the world-class golf courses and exceptional facilities. While some guests noted minor issues such as inconsistent staffing and uncomfortable pillows, the resort's cleanliness and attention to detail are impeccable. Overall, Millbrook Resort is a perfect luxury getaway for those seeking a first-class experience in a beautiful and relaxed atmosphere.
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Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Luxury
The Rees Hotel & Luxury Apartments main photo
The Rees Hotel & Luxury Apartments
Hotel in QueenstownQueenstown LakesNZ flag
8.7
Very Good
From $255
$
Info
The 5-star hotel boasts a unique location right on the shores of Lake Wakatipu, 60 hotel rooms, 90 apartments and five residences situated on the lakeside. Enjoy some quiet and private time relaxing at the hotel's premises. Rees hotel, also offers conference rooms and facilities accessible to everyone interested for a better and more comfortable stay.
Summary of reviews
The Rees Hotel & Luxury Apartments is a top-notch 5-star hotel that offers luxurious and comfortable accommodations with stunning views of the lake. The location is peaceful and quiet, just outside the busy city center of Queenstown, but with convenient shuttle service and public transportation readily available. The staff is exceptional, professional, attentive and service-oriented, consistently going above and beyond to ensure guests feel welcome and valued. The hotel is impeccably clean with modern amenities such as spa baths and floor heating in the bathroom. The on-site parking is easy to access and free and the hotel offers a peaceful atmosphere. Although the breakfast experience was average to good, depending on individual preferences, the restaurant is great for both breakfast and dinner. The Rees Hotel & Luxury Apartments is a beautiful and elegant hotel that guests can't wait to come back to, living up to its reputation for luxury and exceeding expectations.
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Sustainability Journey
Health & Safety
Hotel St Moritz, Queenstown - MGallery Collection main photo
From $220
$
Info
Summary of reviews
Hotel St Moritz Queenstown - MGallery by Sofitel is celebrated for its picturesque setting on a gentle hill, offering breathtaking views of Lake Wakatipu and the surrounding mountains. Its strategic location allows guests easy access to Queenstown's vibrant town center while maintaining a serene and peaceful environment. Guests often recommend booking rooms with lake views to fully enjoy the stunning natural scenery.

The hotel exudes a cozy ski lodge ambiance, with spacious and immaculately clean rooms featuring modern amenities. The interior design combines elegance with a comforting alpine touch, ensuring a comfortable stay. The staff are consistently praised for their friendliness and professionalism, going above and beyond to enhance the overall guest experience.

Dining at the hotel is a notable highlight, especially the breakfast offerings that guests describe as diverse and delicious, served in a dining area with stunning views. The Lombardi restaurant also receives acclaim for its excellent food and outstanding service, although some guests find the menu limited and prices somewhat high.

Families find Hotel St Moritz to be a fantastic retreat, with spacious rooms and accommodating staff making it a convenient and comfortable choice. The hotel provides a welcoming atmosphere that caters well to children, offering ample space and privacy.

While the hotel offers amenities like a gym and spa pools, guests feel the charm lies in its proximity to outdoor activities. The complimentary WiFi, though sometimes inconsistent, adds to the convenience, along with valet parking for hassle-free exploration of Queenstown.

Overall, Hotel St Moritz Queenstown offers a luxurious and inviting experience, with exceptional staff, superb views, and a high standard of cleanliness. Despite minor drawbacks, such as parking costs and WiFi issues, the hotel remains a coveted destination for those seeking a memorable stay in a stunning natural setting.
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Luxury
Golf
Hilton Queenstown Resort & Spa main photo
Hilton Queenstown Resort & Spa
Resort in QueenstownQueenstown LakesNZ flag
8.6
Very Good
From $153
$
Info
Summary of reviews
The Hilton Queenstown Resort & Spa is a luxurious and comfortable hotel that offers a peaceful retreat away from the bustling town of Queenstown. The stunning lakeside location with breathtaking views is perfect for those seeking a relaxing stay. The hotel offers exceptional views of Lake Wakatipu and is situated in a beautiful space. The staff were consistently praised for being pleasant and helpful. The breakfast at Hilton Queenstown Resort & Spa is a must-have experience during your stay with a great variety of food presented at the buffet. The rooms are well-appointed with comfortable beds and great views of the lake. The hotel offers a clean and comfortable stay with many guests praising the spotless rooms and high level of maintenance. The spa facilities are amazing with guests enjoying massages and facials that were among the best they've ever had. The indoor pool is a hit with visitors, especially among kids. The hotel is family-friendly and offers spacious rooms with great facilities. For ski enthusiasts, the hotel offers a prime location with equal distance to both Coronet Peak and The Remarkables ski resorts. The Hilton Queenstown Resort & Spa is a brilliant hotel that provides comfortable luxury, all from the reputable Hilton Hotel brand. Overall, it's a perfect place for a romantic getaway or a relaxing stay with family and friends.
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Luxury
Golf
Edgewater Hotel main photo
Edgewater Hotel
Hotel in WanakaQueenstown LakesNZ flag
8.7
Very Good
From $152
$
Info
Summary of reviews
Edgewater Hotel is notably praised for its stunning location on the shores of Lake Wanaka, offering breathtaking views and a serene environment ideal for nature lovers. The hotel's proximity to scenic walking and cycling trails, including the famous "Wanaka Tree" and the town center, makes it convenient yet peaceful. The well-maintained grounds and beautiful setting with panoramic views of the lake and mountains, consistently impress guests, making it a perfect backdrop for a memorable getaway.

Guests frequently commend the hotel for its clean and spacious rooms, many of which have been recently renovated to provide a fresh and modern appeal. The rooms, especially the suites, offer stunning lake views and are noted for their comfort, cleanliness and ample amenities, such as kitchenettes and cozy living areas. Comfortable beds and well-appointed accommodations contribute to a satisfying stay.

Dining at the
Edgewater Hotel presents a generally positive experience. The breakfast buffet is appreciated for its taste and selection, although some guests suggest improvements in variety and presentation. The dining experience, especially dinner, is well-received with many enjoying the good food, generous portions and excellent service in a scenic restaurant setting. However, occasional critiques mention limited menu options and the need for better meal preparation.

The hotel's staff are highlighted for their friendliness and helpfulness, significantly enhancing the guest experience. From the reception team to the dining staff, their courteous service and efficiency create a welcoming atmosphere. Guests find the staff professional and eager to assist, ensuring a pleasant stay.

Edgewater Hotel also stands out as a family-friendly destination with facilities and amenities catering to families with children. Spacious apartments, practical amenities and safe play areas make it ideal for family vacations. The picturesque location and availability of outdoor activities further appeal to families.

While the WiFi service receives mixed feedback with some guests encountering issues with connectivity and speed, the overall positive aspects of the hotel overshadow these minor inconveniences. The hotel balances accessibility and solitude, making it a preferred choice for relaxation and adventure alike.

In summary,
Edgewater Hotel offers a remarkable stay characterized by its exceptional location, comfortable and well-maintained rooms, mostly commendable dining experience and friendly staff. These elements collectively ensure a memorable and relaxing getaway for visitors to Wanaka.
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Golf
Honeymoon
Distinction Dunedin Hotel main photo
Distinction Dunedin Hotel
Hotel in DunedinDunedinNZ flag
9.2
Excellent
From $130
$
Info
Summary of reviews
The Distinction Dunedin Hotel consistently receives high praise from guests, predominantly for its prime location, luxurious rooms, exceptional dining experiences and the outstanding service provided by the staff. Nestled in the heart of Dunedin, the hotel offers central and convenient access to the city's attractions while providing good harbor and town views. The soundproofed rooms ensure a peaceful stay even in this bustling area.

Guests frequently commend the breakfast buffet for its excellent quality and variety with many appreciating the inclusion of breakfast in the room rate. The dinner offerings, particularly at the hotel's restaurant, Parcels, are celebrated for their superb taste and quality. Unique dining experiences and friendly service further enhance the positive dining reputation, though some minor issues like slow service occasionally arise.

Accommodations at the
Distinction Dunedin Hotel stand out for their spaciousness, modern and elegant furnishings and luxurious touches. Rooms are noted for being immaculate, well-kept and equipped with comfortable beds that guarantee restful sleep. The hotel's cleanliness standards are high with guests often highlighting the spotless condition of the rooms and bathrooms.

The staff are frequently described as friendly, helpful and professional, contributing to a welcoming and hospitable atmosphere throughout the hotel. This exceptional service significantly enhances the overall guest experience.

While the secure and convenient parking facilities are appreciated, some guests consider the $25 per night fee to be on the higher side. However, this does not detract significantly from the overall positive sentiment towards the hotel's services.

In summary, the
Distinction Dunedin Hotel offers a harmonious blend of luxury, comfort and convenience, making it a preferred choice for travelers exploring Dunedin.
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Historic
Sustainability Journey
Millennium Hotel Queenstown main photo
Millennium Hotel Queenstown
Hotel in QueenstownQueenstown LakesNZ flag
8.2
Very Good
From $165
$
Info
Summary of reviews
Millennium Hotel Queenstown is highly favored for its prime location, conveniently nestled just a short walk from Queenstown's bustling city center, tranquil lake and stunning gardens. The hotel's central position makes it an excellent base for exploring the town with easy access to cafes, restaurants and shops. Despite some noting the steep uphill walk back, the overall consensus is that the location is fantastic, suitable for both business and leisure trips and complemented by great facilities including spacious, clean rooms and very friendly staff.

The breakfast offerings at the hotel also receive high praise. Guests frequently compliment the buffet for its variety and deliciousness, describing it as expansive and excellent with gluten-free options available upon request. Despite a few minor drawbacks, such as the breakfast not being included in the room rate and occasional staff overwhelm, the overall sentiment is positive with guests enjoying a substantial start to their days.

At dinner, the hotel continues to impress, particularly with the friendly and professional restaurant staff and the quality of the food, which is often described as lovely and delicious. The fillet steak often receives special mention. Though the dinner menu might appear limited and some dishes might not seem worth the price, the dining experience is generally enjoyable.

The rooms at
Millennium Hotel Queenstown are consistently praised for their spaciousness, cleanliness and comfort. They feature modern, stylish decor and effective heating and air conditioning. Despite some noting that the decor might seem a bit dated, the overall sentiment remains positive due to the large, comfortable beds and well-maintained amenities.

Cleanliness is a standout aspect of the hotel with guests often highlighting the high standards maintained throughout. The rooms and bathrooms are described as exceptionally clean, contributing to a comfortable and relaxing stay.

The staff earn high marks for their friendly and accommodating nature with the reception team frequently praised for their efficiency and pleasant demeanor, creating a welcoming atmosphere.

However, the wifi service at the hotel receives frequent complaints for its slow speeds and erratic connectivity. The fitness center receives mixed reviews; while praised for being clean and well-equipped, some guests suggest that additional equipment would enhance the experience.

Parking at the hotel is seen as a mixed bag. While some guests find it convenient, others mention frustrations due to limited spaces and additional charges.

Families are well-accommodated with spacious rooms suitable for larger groups and a location that’s easy for children to navigate. The hotel also provides convenient facilities for skiing enthusiasts, including close access to ski bus stops and a drying room for equipment.

The hotel's proximity to Queenstown's vibrant nightlife is another asset, offering guests easy access to a variety of bars and night activities. Beds are frequently described as super-comfy and a standout feature of the stay.

Millennium Hotel Queenstown lives up to its four-star rating with modern, stylish rooms and excellent facilities, though some areas could benefit from updating. Despite some mixed feelings regarding its appearance and value, the hotel’s overall ambiance, location, facilities and service standards align well with guest expectations for a four-star experience. The hotel also provides robust facilities for business travelers, making it a suitable choice for various types of stays.
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Ski
Family
Crowne Plaza Queenstown by IHG main photo
Crowne Plaza Queenstown by IHG
Hotel in QueenstownQueenstown LakesNZ flag
8.3
Very Good
From $195
$
Info
The Crowne Plaza Queenstown, located in the heart of Queenstown near the historic Steamer Wharf and lakeside entertainment areas, offers guests breathtaking mountain and lake views along with easy access to a wide range of activities in the Southern Hemisphere's premier mountain and lake destination. Known as the Adventure Capital, Queenstown boasts indulgent spas, thrilling adventure pursuits, superb skiing, world-famous hiking and mountain biking trails. The hotel has 139 well-designed rooms, all taking full advantage of the picturesque surroundings. The Sleep Advantage Programme, which provides dedicated quiet zones, premium bedding, aromatherapy sprays and reliable wake-up calls, ensures a restful stay for guests. The Crowne Plaza Queenstown is also an ideal venue for meetings, conferences and events, offering four flexible meeting spaces and experienced event specialists who can help plan events that reflect the area's stunning scenery, catering to both leisure and business travelers.
Summary of reviews
Crowne Plaza Queenstown by IHG, is highly recommended by guests for its exceptional location with stunning views of the lake and mountains. The hotel's ideal position provides easy access to local attractions, restaurants and shops, making it convenient for tourists. Guests rave about the delicious buffet spread offered for breakfast, although availability and the price can be an issue. The restaurant, however, has some inconsistencies and shortages that may affect guests trying to secure a meal. The rooms are clean and comfortable with an unbeatable view, although some guests report outdated furnishings and attention to detail issues. Most guests praise the hotel's cleanliness with attentive and helpful staff who make their stay enjoyable. Parking is available with valet parking being the primary option, but some guests found it too expensive. Despite some minor issues, Crowne Plaza Queenstown offers a comfortable and cozy stay with its super comfy beds and supportive mattresses, making it a great choice for those visiting Queenstown.
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Luxury
Ski
Copthorne Hotel and Resort Lakefront Queenstown main photo
From $164
$
Info
Summary of reviews
The Copthorne Hotel and Resort Lakefront Queenstown receives widespread acclaim for its prime location and stunning views. Situated a short walk from Queenstown's lively town center, it offers easy access to shops, eateries and the scenic waterfront. Guests consistently praise the hotel's picturesque setting with many rooms offering spectacular views of Lake Wakatipu and the surrounding mountains. The tranquil lakefront location is complemented by convenient access to key attractions such as the botanical gardens and activity pick-up points.

Breakfast at the hotel garners mixed reactions. While the early start and friendly staff are appreciated, guests often note the need for more variety, improved food quality and better temperature control. Some find the current offerings basic and the pricing high for the experience provided.

Dining experiences, particularly dinners, are generally positive with commendations for delicious and reasonably priced meals and friendly staff. However, the menu is considered limited and some guests report inconsistent quality and occasional service hiccups. The cozy bar area, despite closing early, adds to the dining charm.

Room quality receives a mix of positive feedback and some criticism. Guests appreciate spacious, clean and comfortable rooms with luxurious beds and breathtaking views. However, some note that the rooms appear dated and in need of maintenance. Despite minor issues like poor tiling or musty smells, the overall ambiance, cleanliness and friendly staff contribute to a pleasant stay.

Cleanliness is frequently praised, especially in individual rooms, though some areas like stairwells and hallways occasionally fall short. Guests highlight the efforts of the friendly staff who maintain a clean and inviting atmosphere, even if the property shows signs of needing refurbishment.

The staff stands out for their friendliness and helpfulness, leaving a lasting impression on guests. While there are occasional reports of less favorable encounters, the majority find the staff professional, welcoming and eager to assist, enhancing the overall experience.

Wi-Fi service, however, is criticized for its inconsistency and frequent reconnections, indicating a need for better quality internet services. Parking is another area with mixed reviews. While the availability of various parking options is appreciated, guests note the additional costs and occasional difficulty in finding spaces for larger vehicles.

Families find the hotel accommodating with spacious rooms and easy access to family-friendly activities. However, the presence of noisy student groups can sometimes disrupt the overall peaceful experience. The hotel is well-equipped for ski enthusiasts, offering convenient storage facilities and easy access to ski resorts.

Despite being close to Queenstown's nightlife, the hotel maintains a quiet atmosphere, providing a restful environment for guests. The on-site bar, though closing early, adds to the nightlife appeal. Finally, the beds receive glowing reviews for their comfort with many guests praising the soft pillows, clean linens and restful sleep they facilitate.

In summary, the
Copthorne Hotel and Resort Lakefront Queenstown excels in location, scenic views and friendly service, although certain areas like breakfast, room maintenance, Wi-Fi and parking could see improvements.
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Ski
Honeymoon
Scenic Hotel Dunedin City main photo
Scenic Hotel Dunedin City
Hotel in DunedinDunedinNZ flag
8.4
Very Good
From $94
$
Info
Summary of reviews
Scenic Hotel Dunedin City is highly regarded for its prime location, which offers convenient access to the city center, popular attractions, restaurants, shops and scenic spots. The hotel's favorable positioning allows guests to easily explore downtown Dunedin and its vibrant surroundings with bus stops and cafes nearby enhancing the convenience. The hotel combines this superb location with spacious rooms, comfortable beds and well-maintained original features, creating a charming and pleasant atmosphere. Guests frequently commend the efficient 24-hour checkout desk and the ease of booking additional rooms.

The hotel's breakfast receives mixed reviews, yet many guests praise it for being delightful, fresh and offering a variety with items like Dutch Oliebollen and a good selection of kai. Breakfast service is appreciated for its accommodating staff and room service efficiency. Despite some concerns about the breakfast’s price and occasional instances of food being less fresh, the overall experience is generally positive.

Rooms at
Scenic Hotel Dunedin City are widely appreciated for their spaciousness, comfort and modern amenities. Many rooms offer excellent city and harbor views. Guests consistently highlight the cleanliness, good heating, tidy facilities and extensive storage and charging options. Beds are particularly praised for their exceptional comfort, contributing to restful nights. The quietness of the rooms, even near elevators, further enhances the guest experience. Although the hotel is somewhat dated, it remains well-appointed and comfortable.

Cleanliness at the hotel is generally rated highly with guests often noting beautifully cleaned bathrooms and consistently tidy rooms. While there are occasional mentions of issues such as dust or unclean items, the majority of reviews emphasize satisfactory cleanliness standards.

Exceptional service is a hallmark of
Scenic Hotel Dunedin City, largely due to its outstanding staff. Guests frequently commend the friendliness, helpfulness and professionalism of the team, who go above and beyond to ensure a pleasant stay. Prompt communication and attentiveness from the staff further enhance the guest experience.

The parking situation at the hotel is a common area of dissatisfaction. Limited parking spaces, tight garage conditions and additional parking fees are noted drawbacks, prompting many guests to find street or paid parking elsewhere.

Overall,
Scenic Hotel Dunedin City stands out as a well-situated, convenient and comfortable accommodation choice, perfect for both short stays and extended visits in Dunedin. The positive guest experiences are driven by the excellent location, comfortable rooms, cleanliness and exceptional staff service.
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Big
Nightlife
Parking
Rendezvous Heritage Hotel Queenstown main photo
Rendezvous Heritage Hotel Queenstown
Hotel in QueenstownQueenstown LakesNZ flag
8.1
Very Good
From $141
$
Info
Summary of reviews
Rendezvous Heritage Hotel Queenstown garners positive reviews for its serene yet conveniently accessible location. Nestled just a 15-20 minute lakeside walk or a brief bus ride from Queenstown's bustling center, the hotel offers stunning panoramic views of Lake Wakatipu, surrounding mountains and waterfalls. This balance of urban proximity and peaceful surroundings makes it an ideal spot for both outdoor enthusiasts and those seeking tranquility. While the uphill walk from town is noted, it is seen as a small price to pay for the calm environment and easy access to local attractions and walking trails.

The hotel’s breakfast offerings are generally well-received, praised for their variety and hearty options. Many guests highlight the buffet breakfast as delicious and plentiful, though there are occasional critiques about overcooked items and limited variety. Despite some mixed feedback, the breakfast experience is overwhelmingly described as satisfying and valuable, complemented by welcoming staff.

Dinner at
Rendezvous Heritage Hotel Queenstown also receives praise, particularly for its fresh and tasty dishes at MacKenzies restaurant. Guests appreciate the quality and value of the meals with standout dishes like steak and burgers. While the restaurant staff's service is highly commended, some diners point out the limited and unchanging menu and occasional inconsistencies in food quality.

Guest rooms are lauded for their spaciousness and comfort, ideal for both families and those appreciating extra space. Cleanliness, warm temperatures and modern amenities such as kitchenettes and washer/dryers enhance the appeal. Stunning views from some rooms further elevate the guest experience. However, a few reviews mention dated decor and inconsistent housekeeping services, particularly in older bathrooms.

Cleanliness across the hotel is widely praised with rooms described as spotless and well-maintained. The housekeeping staff receives commendations for their diligence and friendliness, ensuring a comfortable and welcoming environment.

Staff at
Rendezvous Heritage Hotel Queenstown consistently earn high marks for their helpfulness, warmth and professionalism. Guests frequently note the proactive and personable approach of the staff, which significantly enhances the overall guest experience.

However, the hotel's free Wi-Fi is frequently criticized for being weak and unreliable, often frustrating guests needing consistent internet access. Despite this, the positive ambiance tends to offset connectivity issues to some degree.

The gym, while slightly small, is well-equipped and appreciated for its functionality. The pool and spa area, though noted for some temperature issues, are generally well-received, especially by families who enjoy the clean and welcoming facilities.

Parking options receive mixed reviews. While many appreciate the ample and secure on-site and undercover parking, others find availability limited during peak times and are frustrated by navigation issues.

Overall,
Rendezvous Heritage Hotel Queenstown stands out as an excellent family-friendly destination, offering spacious accommodations, enjoyable amenities and a helpful, attentive staff. While there are areas for improvement, particularly in Wi-Fi connectivity and dining variety, the hotel's serene location, cleanliness and outstanding service contribute to a highly positive guest experience.
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Ski
Honeymoon
Novotel Queenstown Lakeside main photo
Novotel Queenstown Lakeside
Hotel in QueenstownQueenstown LakesNZ flag
8.0
Very Good
From $175
$
Info
Summary of reviews
Novotel Queenstown Lakeside is highly praised for its exceptional location, perfectly situated right beside the picturesque lakefront and within walking distance of Queenstown's vibrant town center. Guests appreciate the convenience of being near shops, restaurants and key tourist sites, making it an ideal base for exploring the city. Many rooms offer stunning lake views, enhancing the overall experience.

The hotel's breakfast consistently receives high marks for its varied and abundant selections, catering to diverse tastes with freshly made options like omelettes and juice bars. Guests find the breakfast delicious and commend both the food quality and the accommodating staff. Extended breakfast hours and children eating for free contribute to a positive dining experience.

Dinner at the in-house restaurant also yields positive feedback with high-quality, tasty dishes that exceed guest expectations. However, the dinner menu is seen as somewhat limited and occasionally expensive. The restaurant has faced issues related to COVID-19 staff shortages, impacting availability and service consistency. Nonetheless, when operating smoothly, it provides memorable meals.

The rooms at
Novotel Queenstown Lakeside offer comfort and cleanliness. While some guests find them spacious and cozy with excellent views, others note that the rooms appear dated and in need of updates. Despite these critiques, the daily housekeeping is often applauded for maintaining cleanliness and comfort.

Staff at the hotel are frequently commended for their friendliness, helpfulness and professionalism. Guests consistently feel well cared for, thanks to the welcoming and attentive service provided by the staff across various departments, including the front desk, concierge and dining areas.

The hotel's cleanliness is generally well-regarded with many noting that both rooms and public spaces are kept tidy. There are occasional reports of inadequate cleaning in some areas, but these are outweighed by positive comments.

While the free Wi-Fi receives mixed reviews with some guests finding it fast and reliable and others experiencing inconsistent connections, the hotel staff are typically responsive in addressing issues.

The gym, although small, is appreciated for being well-equipped and clean, contributing positively to the guest experience.

Novotel's parking services receive mixed reception; while valet parking is convenient and well-handled by the staff, the daily fee is considered high by some guests. Limited parking availability and the need for offsite parking are also points of concern.

Families find the hotel accommodating with amenities like family rooms and a range of games for kids. Proximity to parks and playgrounds enhances the family-friendly atmosphere. Although the rooms could sometimes feel small for larger families, the overall environment is welcoming and convenient for those with children.

Overall,
Novotel Queenstown Lakeside is acknowledged for its prime location, quality breakfast, comfortable and clean rooms and outstanding staff service, making it a highly recommended choice for travelers seeking to enjoy Queenstown's vibrant offerings.
Categories
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Golf
Ski
Mercure Queenstown Resort main photo
Mercure Queenstown Resort
Hotel in QueenstownQueenstown LakesNZ flag
7.9
Good
From $139
$
Info
Summary of reviews
Mercure Queenstown Resort is highly regarded for its breathtaking location, offering stunning views of the lake and mountains. Guests appreciate the tranquil setting slightly outside the town center, making it a perfect getaway with serene surroundings and panoramic vistas from rooms and common areas. The resort strikes an excellent balance between peaceful seclusion and accessibility, especially convenient for those with cars.

The breakfast experience receives generally positive feedback, noted for its quality, freshness and family-friendly perks, though some guests suggest more variety and better replenishment. Dinner experiences are mixed; while some meals and the bar ambiance are praised, others feel the menu could be broader and more consistently managed.

Rooms at the resort are spacious, clean and comfortable, often enhanced by complimentary upgrades with magnificent views. However, some decor and facilities are showing age and could use modernization. The high standard of housekeeping and the peaceful atmosphere contribute positively to guests' stays.

Cleanliness is a strong point with many reviews commending the tidy and well-maintained rooms, despite occasional lapses in specific areas such as carpets and bathrooms. The resort’s staff consistently receive high praise for their friendliness, professionalism and dedication to guest satisfaction, often going above and beyond even during challenging times.

WiFi service is an area of contention with mixed reviews pointing out issues with connectivity and availability in some rooms. However, the presence of smart TVs slightly mitigates this.

The gym is well-equipped, offering a good range of fitness options and an enjoyable experience enhanced by great views, although some guests wish for longer opening hours. The pool and spa facilities receive a mix of feedback; while they are generally enjoyable, the unheated outdoor pools and maintenance issues detract from the experience for some.

The resort’s free parking is highly appreciated for its convenience, though finding a spot can be challenging during busy times, especially for larger vehicles. Families find the resort particularly accommodating with spacious rooms, child-friendly amenities and free meals for children under 16 enhancing the overall appeal.

Beds at the resort receive many positive comments for their comfort, ensuring a restful and pleasant sleep experience. Despite some areas needing improvement,
Mercure Queenstown Resort continues to satisfy guests with its beautiful location, dedicated staff and numerous amenities.
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Ski
Family
Scenic Hotel Southern Cross main photo
Scenic Hotel Southern Cross
Hotel in DunedinDunedinNZ flag
8.2
Very Good
From $99
$
Info
Summary of reviews
Scenic Hotel Southern Cross, located in central Dunedin, is highly praised for its prime position in the city, making it an ideal base for exploring key attractions, dining, entertainment and shopping. The location offers convenience whether guests are in town for leisure or business with easy access to public transport, cafes, shopping malls and cultural spots.

The hotel’s breakfast receives mixed reviews but leans positively with many guests commending the buffet's variety and value for money. Noteworthy mentions include gluten-free options and in-room breakfast service, although occasional issues with food quality and selection were noted. Dinner experiences were largely positive, particularly at the Ports of Call Restaurant, praised for its food quality and affordability despite a few criticisms regarding menu variety and room service consistency.

Rooms at the
Scenic Hotel Southern Cross are generally described as spacious, warm and clean, providing a comfortable stay with practical amenities. While the decor and furnishings could use updating, the overall ambiance and cleanliness are appreciated. Guests find the beds comfortable, adding to overall room satisfaction despite minor issues.

The hotel staff stand out for their friendliness and helpfulness, significantly enhancing the guest experience through their professional and welcoming demeanor. Guests consistently highlight the excellent service provided by both the front desk and housekeeping teams, contributing to an enjoyable stay.

While free wifi is available, its reliability varies, presenting a mixed experience for guests. The gym facilities are positively reviewed for their size and utility despite some feedback suggesting room for enhancement. Additionally, the hotel is acknowledged for its family-friendly accommodations, especially with connecting rooms and spacious family options.

Those interested in nightlife will find the hotel's location advantageous with easy access to bars, clubs, the Octagon and a nearby casino. Despite some mixed opinions on its four-star rating, the hotel generally meets guests' expectations for a comfortable and pleasant stay, particularly for business travelers who appreciate its convenient location and amenities for work-related visits.

Accessibility features are generally well-regarded with the hotel offering suitable accommodations for guests with mobility issues. However, the carpark condition could improve with some reports of potholes and the lack of valet services.

Overall,
Scenic Hotel Southern Cross offers a reliable and comfortable stay with a prime location, commendable service and useful amenities, making it a preferred choice for both leisure and business travelers in Dunedin.
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Family
Nightlife
Oaks Queenstown Shores Resort main photo
Oaks Queenstown Shores Resort
Hotel in QueenstownQueenstown LakesNZ flag
7.7
Good
From $133
$
Info
Summary of reviews
Oaks Queenstown Shores Resort is highly praised for its exceptional location, positioned beautifully on the shores of Lake Wakatipu, providing stunning lake and mountain views. Guests appreciate the proximity to both Queenstown and Frankton, easily accessible by a short drive or a scenic lakefront walk. The resort's serene environment coupled with easy access to walking trails and public transport offers a perfect blend of tranquility and convenience, enhanced by a complimentary shuttle bus for effortless local exploration.

Dining at the resort is a mixed experience. While the restaurant has faced periods of closure, the quality of food, when available, receives high marks for being delicious and reasonably priced. Room service and takeaway options are likewise commended for their excellent quality.

The accommodations at
Oaks Queenstown Shores Resort are widely celebrated. Rooms and apartments are spacious, clean and modern, often featuring large balconies or terraces to enjoy the breathtaking views. Guests appreciate the contemporary decor, comfortable beds, well-equipped kitchens and thoughtful amenities like heated floors and fireplaces, all contributing to a luxurious and comfortable stay. Minor issues such as limited parking and occasional maintenance problems are noted but do not significantly detract from the overall positive impressions.

Cleanliness generally meets high standards with most guests finding their rooms impeccably clean and well-maintained. However, there are occasional lapses in housekeeping with some reports of dirty carpets, dusty surfaces and inadequate bathroom cleaning. These inconsistencies suggest a need for more rigorous cleaning protocols.

The staff at
Oaks Queenstown Shores Resort are frequently praised for their friendliness, helpfulness and professionalism. Specific staff members receive particular accolades for exceptional service, contributing positively to many guests' experiences. While a few instances of unhelpful service are noted, the majority of interactions with staff enhance the overall stay.

Free Wi-Fi at the resort receives mixed reviews. Some guests find it fast and reliable, while others experience frequent connectivity issues, particularly when attempting to stream content, suggesting an area that could benefit from improvement.

Family travelers find the resort particularly accommodating with spacious and well-appointed family suites that include kitchens and laundry facilities. The tranquil setting and helpful staff create a welcoming atmosphere for families, making it a favored destination for those traveling with children and elderly family members.

There is notable praise for the comfortable beds with many guests describing them as very comfortable or super comfy. However, a few guests found the beds too firm or were dissatisfied with the arrangement of two singles pushed together.

The gym facilities, while accessible, are often described as outdated and in need of significant updates to meet guests' expectations.

Overall, while
Oaks Queenstown Shores Resort has areas for improvement, it offers a comfortable, scenic and convenient stay with excellent service and value for money, making it a popular choice for many visitors to Queenstown.
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Ski
Family
Holiday Inn Express & Suites Queenstown by IHG main photo
From $154
$
Info
Summary of reviews
Holiday Inn Express & Suites Queenstown by IHG, is praised for its exceptional location, situating guests conveniently within a short walk from Queenstown's vibrant city center, bustling with attractions, restaurants, shops and scenic waterfront views. The modern and clean design of the hotel is complemented by the friendly and approachable staff who consistently receive commendations for their professionalism and helpfulness. The hotel serves as an ideal base for those wanting to explore and enjoy Queenstown’s dynamic environment.

Guests frequently highlight the substantial variety and quality of the complimentary breakfast, which includes hot and cold options, fresh fruit and a popular pancake machine. Despite minor critiques about variety and some specific items, breakfast is generally seen as a fantastic start to the day and a significant value add.

Dinner options, though somewhat limited, are well-received with pizza and burgers often singled out as favorites. The overall dining experience is enhanced by the welcoming atmosphere and diligent staff, though occasional delays and limited menu variety are mentioned.

The rooms, featuring stunning views of Lake Wakatipu and surrounding mountains through large windows, are described as modern, clean and stylish. While the compact size of some rooms and minor noise insulation issues are noted, the thoughtful amenities and overall cleanliness maintain a positive guest experience.

Cleanliness is a standout characteristic of the hotel with both rooms and common areas receiving high praise for their pristine condition. Guests appreciate the spotless environments maintained by the diligent housekeeping team, contributing to a fresh and hygienic ambiance throughout their stay.

The hotel staff's exceptional service is a recurring highlight with multiple mentions of their commitment to making guests feel welcome and well-cared-for. The reception team, known for their cheerful and helpful nature, enhances the guest experience with local recommendations and thoughtful gestures.

Wi-Fi connectivity is generally reliable and free, though some guests report occasional issues with consistency. The gym, available 24/7, is appreciated for its selection of weights and the addition of a sauna, despite being small and occasionally in need of better maintenance.

Families find the hotel accommodating with spacious family rooms, kid-friendly activities and a breakfast spread that caters well to young guests. The family-friendly environment and proximity to town's attractions make it a preferred choice for family travels.

For ski enthusiasts, the hotel offers skier-friendly amenities such as drying rooms and ski lockers, along with easy access to ski resorts via nearby ski buses. The attentive staff, quality breakfast and overall convenience make it a reliable option for a ski holiday.

Comfortable beds are another frequently mentioned positive aspect, though some guests express a preference for different mattress firmness. Overall, the hotel’s beds and pillows contribute to a restful sleep for many.

In summary, Holiday Inn Express & Suites Queenstown provides a highly recommended stay with its strategic location, high standards of cleanliness, excellent service and a range of amenities catering to various guest needs, making it a solid choice for visitors to Queenstown.
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Ramada by Wyndham Queenstown Central main photo
Ramada by Wyndham Queenstown Central
Hotel in QueenstownQueenstown LakesNZ flag
8.3
Very Good
From $141
$
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Summary of reviews
Ramada Queenstown Central enjoys a prime location, frequently praised by guests for its convenience and proximity to Queenstown’s bustling downtown. The hotel, just a short walk from local shops, restaurants and notable attractions like the lake and botanical gardens, offers an ideal base for both leisure and business travelers. Additionally, its placement near public transport, including bus stops to the airport, enhances accessibility. Despite being centrally located, the hotel maintains a quieter atmosphere, away from the noise of the bar scene, along with stunning views of the lake and mountains that add a scenic charm to the stay. Modern facilities, well-maintained rooms and polite, friendly staff further bolster the positive experience at Ramada Queenstown Central.

The breakfast experience at the hotel has mixed reviews. Many guests appreciate the quality and variety, particularly praising the on-site cafe, Co-Co Cabana, for its offerings and excellent coffee. However, issues such as inconsistent quality, cold food and occasional closures of the breakfast area were noted. Despite these drawbacks, for many, the breakfast remains a pleasant part of their stay.

Dinner at Ramada Queenstown Central similarly has mixed feedback with a strong emphasis on the positive. Guests frequently praise the quality of the food, particularly enjoying the wood-fired pizzas. The bar and restaurant downstairs are noted for their great meals and accommodating staff, enhancing the dining experience. However, limited food options, restaurant closures and slow service were points of criticism.

Rooms at the hotel receive positive remarks for their cleanliness, modern amenities and stunning views, which are particularly appreciated by guests. Despite some reviews pointing out that rooms can be small and occasionally cramped, the overall comfort, modern furnishings and thoughtful layout remain highlights, making the accommodation suitable for guests prioritizing cleanliness, facilities and views.

Cleanliness is a significant strength of Ramada Queenstown Central with many guests praising the very clean, tidy and well-maintained rooms and public areas. Some occasional lapses in housekeeping were reported, but the majority of feedback emphasizes a high standard of cleanliness throughout the property.

Staff at the hotel are mostly described as friendly, welcoming and efficient, contributing greatly to the positive guest experience. While there were a few isolated incidents of unhelpful behavior, the overall sentiment reflects a team committed to providing good service, enhancing guests' stay at the hotel.

Visitors have a generally favorable impression of the hotel's WiFi, finding it good, reliable and suitable for work-related tasks and streaming. Although there were occasional reports of spotty connections, the WiFi service meets the expectations of most travelers.

The gym at Ramada Queenstown Central is appreciated for its functionality and convenience, despite being small with limited equipment. Guests find it a useful amenity, though it may not fully satisfy all fitness enthusiasts due to its size and equipment limitations.

Families find Ramada Queenstown Central welcoming with its modern, spacious accommodations and helpful amenities like laundry facilities and well-equipped kitchenettes. The hotel’s location within walking distance to the CBD is an added convenience for family stays, despite the occasional challenge of uphill walks with a pram.

Ski enthusiasts regard the hotel's location as excellent for easy access to ski buses and nearby ski mountains. While the ski storage room could be larger, the overall convenience for skiing activities is positively noted.

Beds at the hotel receive a variety of feedback, predominantly positive with many guests finding them exceedingly comfortable with crisp linens and cozy pillows. While there are some reports of beds needing updates or being too soft or hard, the overall standard of bed comfort is high.

Ramada Queenstown Central consistently meets the expectations of a four-star hotel. It is modern, clean, quiet and comfortable with stunning lake views and professional service from staff, making it a commendable choice for visitors to Queenstown.
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Otago Village main photo
Otago Village
Aparthotel in DunedinDunedinNZ flag
8.5
Very Good
From $209
$
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Summary of reviews
Otago Village boasts an outstanding location within the vibrant Dunedin university campus, ideal for travelers eager to explore the city conveniently. Its close proximity to major attractions such as Forsyth Barr Stadium and Otago University, combined with easy access to downtown Dunedin, makes it a prime choice for visitors looking for both excitement and tranquility. The establishment is praised for offering modern accommodations that are clean and comfortable, coupled with excellent value for money. Guests commend the friendly and helpful staff, who enhance the welcoming atmosphere and contribute to an overall pleasant experience.

The rooms at Otago Village are spacious and contemporary, equipped with all the necessities for short and extended stays. Guests frequently highlight the super clean environment, modern design, and bright, tidy spaces that include essential facilities like private bathrooms. The accommodations, though basic in furniture, cater to those who appreciate simplicity and functionality. Additionally, common areas such as a well-maintained kitchen and large laundry avail conveniences that appeal to diverse traveler needs.

Cleanliness is a standout feature at Otago Village, with reviews repeatedly underscoring its immaculate condition. The modern, well-equipped rooms provide a sanitary setting that complements a comfortable and quiet environment. Despite one isolated mention of a cleanliness issue, overwhelming feedback points to superb hygiene standards and the accommodating nature of the staff.

Visitors praise the staff for their exceptional service, noting their friendliness and eagerness to assist. The staff's proactive approach and quick responsiveness contribute greatly to a positive guest experience, with numerous mentions of excellent customer service further fostering a helpful and welcoming ambiance.

Parking is hassle-free, with ample availability of free spaces, accommodating guests arriving by car. The seamless parking complements the convenient location, enabling guests to explore downtown with ease. While there are occasional mentions of limited parking, the overall sentiment remains positive, aided by the friendly staff and advantageous pricing.

Guest experiences with the beds are generally positive, with many finding them comfortable despite some minor issues such as noise and mattress variance. Although bed quality was not universally praised, many visitors found bed comfort to be a highlight of their stay.

In summary, Otago Village stands out through its exceptional location, modern and clean accommodations, and commendable staff service, offering guests a satisfying and comfortable stay that melds convenience with hospitality.
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Pinewood Queenstown main photo
Pinewood Queenstown
Hotel in QueenstownQueenstown LakesNZ flag
7.3
Good
$
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Summary of reviews
Pinewood Queenstown enjoy a prime location in Queenstown, attracting visitors who appreciate the walkable distance to the city center, gondolas, lakefront and various shops and restaurants. This tranquil yet conveniently located property, typically a 10 to 15-minute walk from downtown amenities and hiking trails, offers a peaceful retreat while being close to vibrant city hotspots, supermarkets and public transportation. Its strategic position makes it perfect for day trips and sightseeing, appealing to both budget-conscious travelers and those seeking convenience.

Guests often praise the clean, tidy rooms with comfortable beds, although some rooms are small and might benefit from updates. Larger units and family apartments are highlighted for their spaciousness and excellent value for money. The well-maintained shared kitchen and bathroom areas enhance the stay, though there are occasional reports of outdated furniture, dusty carpets and poor ventilation in some rooms.

The staff at
Pinewood Queenstown are particularly noted for their friendliness and helpfulness with many guests lauding the exceptional service at the front desk. The housekeeping team is praised for maintaining cleanliness, further adding to the welcoming atmosphere of the property. Despite some isolated negative interactions, the majority of experiences with the staff are highly positive.

Pinewood Queenstown also cater well to those who prefer self-catering with well-equipped, spacious kitchens that make meal preparation convenient. However, inconsistencies in kitchen facilities, such as limited space and the need for updates, are occasionally reported.

The property’s cleanliness receives mixed reviews; while many guests appreciate the spotless rooms and well-maintained common areas, some report issues with outdated facilities and lapses in housekeeping standards. The Wi-Fi experience varies widely—some guests find it reliable and strong, while others face connectivity issues.

Free parking is a notable convenience, though experiences can vary with some guests finding ample space and others encountering tight spots or limited availability. For ski enthusiasts,
Pinewood Queenstown are an excellent choice, offering proximity to ski areas, storage for equipment and access to local attractions, making it a practical and affordable option for winter sports.

Lastly, while the beds are generally described as comfortable with clean linen, there are mixed opinions regarding bed firmness and size with some guests experiencing discomfort due to worn-out mattresses or noisy bunk beds.

In summary,
Pinewood Queenstown offer a convenient, budget-friendly stay with a focus on location, cleanliness and friendly service, making it a suitable choice for exploring Queenstown and enjoying outdoor activities.
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Base Queenstown main photo
Base Queenstown
Hostel in QueenstownQueenstown LakesNZ flag
6.8
Rated
$
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