Hotel Villas Kin Ha

Palenque, Carretera Palenque Ruinas Km 2.717.499108,-92.015954(Show on Map)
8.1
Very Good
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Checkin - Checkout datesThu, 15 Oct - Fri, 16 Oct15 Oct - 16 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Hotel Villas Kin Ha is a highly praised establishment thanks to its strategic location near the Palenque archaeological zone. The hotel allows guests easy access to ancient ruins, Aluxes Ecopark, and Palenque National Park, making it an ideal choice for those eager to explore Mayan history. Nestled amidst lush jungle landscapes, the hotel offers a serene and peaceful retreat, providing well-maintained accommodations complemented by beautiful gardens. The combination of nature and convenience is highly appreciated, positioning the hotel as a top choice for visitors to the area. The dining experience at the hotel receives favorable reviews, with guests finding the food delicious and of good quality. The restaurant is often considered one of the best dining options in the region, praised for its menu selection, satisfactory service, and pleasant dining environment. Meals are reasonably priced, with convenient operating hours catering to guest schedules. While there are occasional negative remarks, the overall consensus is a positive dining experience. Hotel Villas Kin Ha boasts comfortable, spacious rooms that frequently exceed guest expectations. Equipped with amenities like king-size beds and efficient air conditioning, the rooms provide a cool retreat amid the tropical climate. The relaxing atmosphere and quiet surroundings make it an ideal place to unwind, with daily cleaning services contributing to cleanliness. Despite occasional reports of maintenance issues, the rooms and beautiful pools enhance the leisure experience. Cleanliness is a strong point at Hotel Villas Kin Ha, with guests commending the attention to housekeeping and well-maintained facilities. The expansive and beautifully kept outdoor areas add to the hotel's appeal. A welcoming and professional staff further enhances the inviting atmosphere, contributing to a comfortable and value-for-money stay. The exceptional friendliness and kindness of the hotel staff earn consistent praise from guests. Their attentiveness and willingness to assist create a warm and inviting atmosphere, with the reception team often singled out for their patience and accommodation. While Wi-Fi is reliable primarily around the reception area, it doesn't extend to guest rooms or the restaurant, which may require guests to plan their connectivity needs accordingly. The hotel's two pools are a significant asset, offering a tranquil escape amid a serene setting. Guests appreciate the cleanliness and inviting atmosphere of the pools, especially families who value the dedicated children's pool. Despite occasional maintenance needs, the pools are considered a high point of the stay, greatly enhancing the overall hotel experience.
Categories
Health & Safety
Questionnaire
Answers last updated by Hotel Villas Kin Ha
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?Yes, to all guests
Do you ensure contactless check-in/check-out?Other
verificación de nombre o clave de reserva a distancia
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, daily
Are guests' luggage and belongings disinfected upon arrival?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
Limitations
Are elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?Yes
Does the hotel operate at a limited capacity?Yes, up to 40% of the rooms can be occupied
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?No
Other limitationsEn caso de que la limpieza no sea completada deberán esperar
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?No
Do you provide medical kits (masks, gloves and sanitizer) to the guests?No
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
Are rugs removed from guest rooms?Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage Service
Do you offer single-serve options instead of buffets for breakfast?Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Four Seasons Lead With Care program
"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Details: apoyo de salubridad, aislándolos para su atención
Is there a doctor available either on-site or on-call?No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?spa, aglomeración en restaurante
Has the hotel closed during the pandemic?No
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Parking
AI-generatedThis hotel offers free parking and has an outdoor pool. There is also a restaurant on site. It is located close to the ruins.
Pool
Pool Water Slide
Pool Lap Lanes
Outdoor Pool
Free Wi-Fi
Cheap
Outdoor Pool
Pool Lap Lanes
Pool Water Slide
Check-in - Check-out
Check In:
15:00
Check Out:
12:00
Facilities
Parking
Restaurant
Meeting/banquet facilities
Bar
24-hour front desk
Garden
Terrace
Non-smoking rooms
Family rooms
Free parking
Internet services
Tour desk
Heating
WiFi
Outdoor pool
Free WiFi
Non-smoking throughout
Air conditioning
Outdoor pool (all year)
Trouser press
Parking on site
Private parking
Swimming pool
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Invoice provided
Room Types
King RoomThis air-conditioned room offers free Wi-Fi, cable TV and pool or garden views. Toiletries are included in the private bathroom.
Double Room with Two Double BedsThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Twin RoomThe unit offers 2 beds.
Guest Reviews
8.1
Very Good
Review Summaries
Summarized by AI
Location
Hotel Villas Kin Ha is praised for its exceptional location, strategically nestled near the renowned Palenque archaeological zone. Guests find this proximity to ancient ruins, the Aluxes Ecopark, and the Palenque National Park highly advantageous for their explorations. The hotel is situated on the road leading to the ruins, making it easily accessible and perfect for those eager to delve into Mayan history. Despite being outside the town, it boasts a tranquil environment, surrounded by lush jungle landscapes that offer serenity and silence, ideal for relaxation. This blend of nature and convenience is complemented by beautiful gardens and well-maintained accommodations, creating a peaceful retreat for travelers. With a good balance of price and location, Hotel Villas Kin Ha stands out as a top choice for those visiting the Palenque area.
Dinner
Hotel Villas Kin Ha offers a dining experience that generally satisfies its guests, with many finding the food at the hotel's restaurant to be delicious and of good quality. The restaurant, often praised for its excellent food, is recognized by some as one of the best options for dining in the area. Guests highlight the menu selection, the satisfactory service, and the overall dining environment as contributing factors to their positive experiences. The restaurant provides meals at reasonable prices and maintains convenient operating hours until 9 PM daily, catering well to guests' schedules. Breakfast and dinner options are available for a fee, and are noted to be good. Despite some occasional negative comments, the consensus among guests leans towards a pleasant dining experience.
Rooms
Hotel Villas Kin Ha offers a comfortable and aesthetically pleasing stay that often exceeds expectations. Guests appreciate the spacious, beautiful rooms, some equipped with king-size beds and efficient air conditioning, providing a cool retreat in the tropical climate. The relaxing atmosphere is amplified by the quiet surroundings, perfect for unwinding. Daily cleaning services contribute to the overall cleanliness and tidiness of the rooms, though some guests have reported occasional issues with cleanliness and maintenance that need attention. The hotel features two beautiful pools, enhancing the leisure experience. While the hotel's structure is somewhat aged, it generally offers a pleasant setting with attractive views. Dining options nearby, such as Monteverde, add to the convenience of staying at this well-located hotel.
Cleanliness
Hotel Villas Kin Ha offers guests a clean and spacious environment, with commendable attention to housekeeping that reflects in the well-maintained rooms and regularly cleaned swimming pools. The establishment provides an inviting atmosphere, particularly in its expansive and beautifully kept outdoor areas, enhancing the overall appeal of the stay. The quality-price ratio is appreciated by guests, contributing positively to their experience. Additionally, the staff is noted for their kindness and professionalism, adding to the welcoming ambiance of the hotel. While the restaurant serves as a reliable option with its favorable pricing and consistent hours, there are mixed reviews regarding certain aspects of the maintenance of the facilities. Some guests mention areas requiring attention, such as the entrance and smaller pool cleanliness, and instances where room hygiene feels neglected, with issues like damp smells and occasional insect presence. Nonetheless, for many, the clean accommodations and dedicated staff outweigh these drawbacks, offering a comfortable and value-for-money experience.
Staff
The staff at Hotel Villas Kin Ha consistently receive high praise for their exceptional friendliness and kindness. Guests frequently highlight the team's welcoming nature and excellent service, noting their attentiveness and willingness to assist. The hospitality of the staff is a standout feature, with special mention of the reception team, who are described as patient and accommodating. Overall, the positive experiences with the hotel staff contribute significantly to the warm and inviting atmosphere of the hotel.
Wi-Fi
Hotel Villas Kin Ha offers a Wi-Fi service that performs optimally in specific areas of the property, primarily around the reception. Guests have experienced reliable connectivity in this vicinity, allowing for essential online tasks and communication. However, travelers may encounter limitations when moving away from these common areas; the Wi-Fi signal does not extend to the guest rooms or the restaurant, where usage can be restricted or ineffective. Those relying on internet access during their stay should plan accordingly, potentially utilizing the reception area for more consistent and dependable connectivity.
Pool
Hotel Villas Kin Ha enchants guests with its serene setting amid lush jungle landscapes, providing a tranquil escape ideal for relaxation. The hotel features two pools that are frequently acclaimed for their cleanliness and inviting atmosphere. Guests particularly appreciate the peaceful environment surrounding the pools, which adds to the overall appeal of the location. Families find the children’s pool a delightful addition, catering well to young visitors. Despite occasional comments about minor maintenance needs, such as a non-functional water slide, the overall consensus highlights the pools as a significant asset to the hotel experience. Daily cleaning efforts ensure the pools remain a pleasant place for guests to unwind. The clear, warm water is frequently complemented by guests who value the blend of natural surroundings and poolside leisure. Although some reviews mention areas for improvement, such as mold or moss on occasion, most visitors seem satisfied with the pool facilities, contributing to their enjoyable stay at the hotel.
FAQ
Yes, Hotel Villas Kin Ha has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Hotel Villas Kin Ha.
No, Hotel Villas Kin Ha doesn't allow dogs.
Yes, parking facilities are available at Hotel Villas Kin Ha.
No, Hotel Villas Kin Ha doesn't have a gym.
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