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Summary of reviewsThe Best Western Plus University Inn is highly regarded for its excellent location, particularly due to its proximity to Washington State University and the University of Idaho. Guests appreciate the convenient access to campuses and nearby town amenities, alongside ample parking space. The capable and welcoming staff significantly enhance the guest experience, providing a comfortable stay.
Breakfast offerings are a standout feature at the hotel, with guests repeatedly praising the complimentary hot breakfast for its variety and quality. The breakfast buffet caters to different preferences, featuring both hot and cold items. Guests commend the breakfast staff for their exceptional service, which adds to the exemplary dining experience.
Rooms are recognized for their spaciousness and comfort, offering clean and well-appointed accommodations. Despite the property's older appearance, the hotel successfully maintains comfort through all necessary amenities, including comfortable beds. The breakfast area and restaurant are noted positively, contributing to a satisfactory overall experience. Although some guests consider the room rates high for an aging property, cleanliness and comfort remain consistent highlights.
The hotel's cleanliness is another prominent positive aspect, with immaculate rooms and spotless linens. Guests appreciate the cleanliness throughout the property, including additional facilities like the pool. While certain elements, such as showers, could benefit from updates, the overall environment remains appealing for guests seeking a tidy lodging option.
Staff service stands out as a defining feature of the Best Western Plus University Inn. The friendly and welcoming demeanor of the staff contributes to a positive atmosphere, ensuring guest satisfaction despite the hotel's older appearance. The dedication to hospitality, from the courteous front desk team to the attentive breakfast staff, receives widespread praise, significantly enhancing the overall quality of the stay.
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