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Summary of reviewsGHL Relax Hotel Costa Azul, situated in a tranquil, beachfront location, offers a serene and picturesque retreat ideal for relaxation and unwinding. Guests appreciate the proximity to the airport and the pristine, peaceful beach just steps away from the hotel. While the seclusion offers a calm environment, the distance from Santa Marta and main tourist spots means having a car can be beneficial for exploring.
The hotel excels in providing spacious, clean and comfortable rooms with beautiful ocean views, especially in the main tower. The facilities include inviting swimming pools, both for adults and children, surrounded by lush vegetation and well-maintained to ensure a pleasant experience for all. The overall cleanliness and organization, extending to pool and beach areas, highlight the hotel's commitment to high standards.
Breakfast at GHL Relax Hotel Costa Azul receives mixed feedback. It is generally appreciated for its variety, taste and catering to diverse dietary needs. However, some guests noted a need for more variety and regional options. Dinner gets positive remarks for the delicious, well-prepared food and festive ambiance, although high prices and occasional lack of variety were noted.
The hotel’s staff are frequently praised for their exceptional service, attentiveness and warm hospitality, significantly enhancing guests' stay. Names such as Maria, Luis, Arturo and Yuleidi stand out in reviews for their notable helpfulness. Free Wi-Fi, while generally reliable and fast, does experience occasional inconsistencies.
Ideal for families, the hotel offers a safe, family-friendly environment with ample activities and facilities for children, including dedicated children's pools. The positive experiences, marked by the quality of service and facilities, make GHL Relax Hotel Costa Azul a highly recommended destination for those seeking a restful vacation by the beach.
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