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Summary of reviewsHotel Marinha receives positive acclaim for its strategic location, offering travelers the convenience of proximity to the airport along with complimentary shuttle services that ease transitions for guests. Despite initial difficulties in locating the hotel, its central position is appreciated, providing accessibility to essential services.
The rooms are generally well-received, noted for their comfort and spaciousness, with good mattresses contributing to a restful experience. Balconies in some rooms add an extra layer of relaxation, enhancing the stay. Though some guests comment on outdated decor, the overall comfort and amenities, combined with the quiet neighborhood near the airport, are a plus for many visitors. Staff attentiveness, especially in handling luggage and welcoming guests warmly, further enriches the experience.
However, cleanliness is a significant area needing improvement. Reviews point to issues with general upkeep, such as aging linens, stained amenities, and unpleasant odors, which affect the comfort of the rooms. Despite these concerns, some guests report satisfactory conditions, indicating inconsistency in the hotel's cleanliness standards.
A standout highlight is Hotel Marinha's staff, who receive high praise for their friendliness, efficiency, and dedication to service. The team is often described as going above and beyond, with the seamless coordination of the hotel-airport shuttle service being an appreciated feature. While largely positive, there are minor mentions of areas for improvement, but the staff consistently leave a lasting, favorable impression on guests, significantly enhancing the overall hotel experience.
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