Hotel101 - Fort enjoys a stellar reputation for its ideal location in Bonifacio Global City (BGC) with guests appreciating its proximity to shopping hubs like SM Aura and Market Market, as well as numerous restaurants and recreational facilities. Its central position offers swift access to BGC High Street, various eateries and public transportation, making it a hit among both business and leisure travelers. The nearby conveniences such as a 7/11 and on-site parking enhance the guest experience, supplemented by clean, spacious rooms and a friendly, accommodating staff.
The cleanliness of Hotel101 - Fort receives high praise from guests, who find the entire property—from the lobby to the rooms—spotless and well-maintained, thanks to diligent housekeeping. The newness of the building adds to the overall fresh and modern feel of the hotel. Comfortable beds and modern amenities such as fast internet, large TVs, microwaves and refrigerators ensure a cozy and functional stay, although the room sizes can vary with some being compact but efficiently designed.
Guests consistently commend the staff for their friendliness, professionalism and attentiveness. The front desk, concierge and housekeeping teams are noted for their exceptional service, which significantly contributes to the hotel's inviting atmosphere. Specific staff members have been highlighted for their outstanding efforts, further showcasing the team’s dedication to guest satisfaction.
The breakfast experience at Hotel101 - Fort has been mixed. While the breakfast staff receive high marks for their service, the temporary nature of restaurant renovations has led to the provision of meal boxes, which are often criticized for their lack of variety and temperature. Despite this, the hotel's location near alternative dining options somewhat mitigates these shortcomings.
Additional amenities such as a small but clean gym and an indoor pool, which some find too cold, add value to the stay. The parking facilities are generally seen as convenient and ample, though some guests suggest improved safety measures. The WiFi is another point of varied guest feedback with many highlighting reliable and fast connections, though some report intermittent issues.
In summary, Hotel101 - Fort stands out as a highly recommended option in BGC, offering excellent value with its prime location, high cleanliness standards, comfortable rooms and outstanding staff service, making it a top choice for travelers looking for quality accommodation that balances comfort and cost-effectiveness.
Summit Hotel Greenhills enjoys high praise for its strategic and convenient location, nestled near the vibrant Greenhills Shopping Center. Guests appreciate the ease of access to diverse dining, shopping, and entertainment options, with the hotel’s proximity to major thoroughfares like EDSA enhancing accessibility to key destinations across the city. Despite being situated in the metropolis, the quieter setting ensures a peaceful retreat, complemented by excellent hotel staff and spacious accommodations.
The rooms at Summit Hotel Greenhills are noted for their comfort, particularly the large, comfortable beds that promise a restful night's sleep. Guests often highlight the spaciousness and well-maintained nature of the accommodations, with junior suites being particularly favored for hosting multiple occupants. Cleanliness is generally praised, though some concerns about occasional unpleasant odors and sporadic housekeeping lapses are noted.
The hotel staff is frequently celebrated for their friendliness and accommodating nature, with guests remarking on their respectfulness and attentiveness. The team’s professionalism enhances the overall experience, with prompt service and willingness to accommodate special requests being particular highlights.
Breakfast at the hotel offers a mix of Filipino and continental influences, with local dishes gaining positive mentions. Although the buffet experiences some variability in quality and service during peak times, the reasonable pricing and friendly staff contribute to a generally pleasant dining experience. The hotel's indoor swimming pool on the 10th floor, appreciated for its design and view, could benefit from more consistent cleanliness and maintenance. Despite some minor drawbacks, the pool remains a valued feature for guests.
Overall, Summit Hotel Greenhills stands out for its prime location, exceptional staff, and comfortable accommodations, making it a favored choice for travelers seeking convenience and value.
Berjaya Makati Hotel in Manila garners significant praise for its prime location, which is a major highlight for many guests. Nestled in the heart of the city, the hotel provides convenient access to an array of restaurants, malls, bars and entertainment venues. Its proximity to Century City Mall and various dining options, including the popular Tarboush restaurant, make it an ideal choice for both leisure and business travelers. Guests appreciate the cleanliness, spacious rooms and good breakfast, enhancing their overall experience.
Breakfast at the hotel has received mixed reviews. Many guests appreciate the inclusion of an egg station and the variety of choices on offer, describing the breakfast as delicious and satisfactory. However, some guests feel that the selection is modest with limited options that run out quickly and note that the quality and variety could be improved.
The rooms at Berjaya Makati Hotel are generally appreciated for their spaciousness and comfort. The cleanliness and pleasant views from higher floors are also noted. However, there are significant concerns about the rooms' outdated condition with some guests pointing out issues like old furniture, unpleasant smells and small, poorly maintained bathrooms. These concerns indicate a need for renovation and upgrades to meet diverse guest expectations.
Cleanliness receives mixed feedback. While many commend the hotel for its clean rooms and surroundings, several guests point out issues with old, dirty carpets, unpleasant odors and outdated facilities. There are occasional mentions of cockroaches, suggesting a need for thorough renovation and improved maintenance.
The staff at Berjaya Makati Hotel are frequently lauded for their friendliness, politeness and approachability. Guests highlight the fantastic service and accommodating nature of the staff, noting that they contribute significantly to a positive and memorable stay. The front desk and housekeeping teams, in particular, receive high praise for their excellent service.
The hotel's wifi service elicits mixed experiences. While some guests find the internet connection satisfactory, many others report issues with slow speeds, frequent disconnections and poor connection strength, indicating a need for improvement in this area.
Opinions on the beds are also mixed. Many guests appreciate the spacious and firm beds, describing them as comfortable. However, others find the mattresses old and too hard and the pillows too thin, suggesting that upgrading the mattresses and providing better quality pillows could enhance the overall sleeping experience.
In summary, Berjaya Makati Hotel is celebrated for its central and convenient location, friendly staff and generally comfortable rooms. However, there is room for improvement in areas such as breakfast variety, room maintenance, cleanliness, wifi service and bed quality to provide a more consistent and satisfying guest experience.
The Gramercy Residences NEW RELEASE, nestled in the heart of Makati, benefits from a superb and convenient location that guests consistently praise. The proximity to the business district and CBD Makati, coupled with nearby shops, restaurants and bars, offers a buffet of conveniences for business travelers and tourists alike. The surrounding area, including Century Mall and a readily accessible Seven Eleven, adds to the property’s appeal by meeting everyday needs and ensuring an enriching stay with spectacular views of the vibrant cityscape.
Rooms at The Gramercy Residences generally impress guests with their spaciousness, cleanliness and amenities that include smart TVs with Netflix, comfortable furnishings and excellent views, ensuring a cozy atmosphere. Guests also appreciate the mall's nearby location and robust security measures. However, some operational shortcomings were noted, such as pest control issues, complicated elevator access, room key logistics, inaccuracies in room photos and occasional maintenance lapses, including faulty appliances and random room assignments. These issues highlight areas needing improvement to enhance guest satisfaction further.
The residence's cleanliness stands out, as many guests remark on the spotless and spacious apartments and well-maintained facilities, including the swimming pool. The positive environment is further accentuated by the cleanliness of the building and the great views it offers. Despite minor inconsistencies, such as occasional lapses in bathroom cleanliness and housekeeping oversights, the general sentiment about cleanliness remains positive, contributing to a comfortable stay.
Staff interactions at The Gramercy Residences received mixed feedback. Many guests appreciated the friendliness, professionalism and helpfulness of the staff, particularly Denisse, who was frequently mentioned for her exemplary service. However, some guests experienced unfriendliness and unprofessional behavior from certain members of the reception staff and encountered difficulties when addressing complaints or dealing with booking issues. These inconsistencies indicate a need for more cohesive and consistent customer service.
Free WiFi at the residence has been positively noted for its solid and reliable performance, ensuring a satisfying internet experience for guests. Despite occasional issues with TV reception and Netflix functionality, the availability of TV channels and dependable internet service adds to the overall comfort of the stay.
The pool facilities are another highlight with an inviting swimming pool located on the 42nd floor offering remarkable views and an additional indoor pool praised for its appeal and convenience. Families with children particularly enjoyed these amenities.
Beds at The Gramercy Residences provide a mixed experience. Guests praised the soft, cozy and clean beds, noting that some found the firmness of certain beds comfortable. However, there were complaints regarding uncomfortable and squeaky beds, inadequate futon beds and issues with prepared beddings and dated sheets and towels. The hotel’s logistics around bed arrangements also seemed problematic for some guests, especially those in larger groups or families.
Overall, The Gramercy Residences NEW RELEASE offers a strong location, cleanliness and numerous amenities with some areas for operational and staff service improvements to enhance the overall guest experience.