The Anara Sky Kualanamu Hotel is a highly convenient option for travelers due to its unbeatable location within Kualanamu Airport. Positioned directly below the check-in area and close to the departure gates, it minimizes travel stress by providing easy and quick access to the terminals. Many guests appreciate this strategic location for both late arrivals and early departures, making it a top choice for those in transit. Alongside the prime location, the hotel is praised for its friendly staff, morning breakfast and cleanliness.
The breakfast at the hotel earns mixed feedback. On the positive side, it starts as early as 5 a.m. and offers a broad selection of tasty and fresh local Indonesian dishes, along with some Western options. Guests generally enjoy the variety and quality available early in the morning. On the flip side, European diners often find the selection limited. Complaints include occasional lack of restocking, dirty dishes and a shortage of healthy options like fruit and yogurt.
Dinner experiences mirror the breakfast's polarizing reception. While some guests found the food nice and good, others noted overpriced meals, average quality and service delays. Specific criticisms include cold and soggy dishes and misunderstandings about the menu due to limited English proficiency among staff. Consequently, some guests recommend exploring other dining options within the airport for better value and quality.
The rooms at Anara Sky Kualanamu Hotel receive varied feedback as well. Positives include clean, comfortable, well-appointed spaces, modern amenities and especially cozy beds. Guests find the rooms and bathrooms clean most of the time, praising the good water pressure and hot showers. However, issues such as mouldy showers, dirty sheets, noise from the airport terminal and rooms without outward-facing windows are noted by some guests. Despite occasional cleanliness concerns, when the rooms meet standards, they contribute to a restful and pleasant stay.
Cleanliness standards at the hotel are generally appreciated, but inconsistencies do occur. Many guests find the rooms tidy, shiny and spacious. However, issues such as dirty towels, bedsheets and moldy conditions are mentioned, though these are usually addressed promptly by the management.
The staff are highlighted for their friendly, helpful and polite demeanor, contributing positively to guest experiences. Special commendations go to the receptionists for their attentiveness and efficient service. Language barriers pose minor issues, but overall, the staff is described as professional and accommodating.
Finally, the beds at Anara Sky Kualanamu Hotel are consistently praised for their exceptional comfort, significantly enhancing the guest experience. Descriptive terms such as "super comfortable" highlight the high quality of rest provided by the bedding.
In summary, Anara Sky Kualanamu Hotel stands out for its strategic airport location, professional and welcoming staff and comfortable accommodations, making it an excellent choice for travelers in transit or with early flights. Some areas, particularly the dining options and housekeeping, present room for improvement, but the overall value and convenience offered align well with its three-star rating.
Categories
Sustainability Journey
3 Star
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Perbaungan