5-Star HotelSummary of reviews related to the '5 Star' categoryLugger Hotel, often advertised as a five-star establishment, has received mixed reviews particularly concerning its star rating and overall standards. Many guests have pointed out that the hotel does not meet the typical expectations of a five-star rating, drawing comparisons with other similarly rated and priced hotels in Cornwall. Several reviews highlight that while the location is indeed deserving of high praise, the facilities and services fall short of the mark. Specific criticisms include a limited menu, less than ideal service at times and the need for some serious renovation to bring the hotel's facilities up to a truly five-star standard. Guests noted that the reception staff could be more attentive to align better with five-star expectations. Despite these shortcomings, there are still positive sentiments with some visitors describing the hotel as fantastic and expressing a willingness to return for special occasions. However, the overall consensus suggests that while the Lugger Hotel may be a lovely place to stay, it might not fully live up to its five-star claims.
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