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Summary of reviewsIngot Hotel Perth, an Ascend Collection Hotel, receives extensive praise from guests, especially for its strategic location, top-notch amenities and attentive staff. The hotel is lauded for its convenience, being a short drive from Perth Airport and featuring a complimentary shuttle service. Its central location allows easy access to main attractions, shopping centers and eateries, making it ideal for both leisure and business travelers. Despite its proximity to the Eastern Highway and the airport, the rooms are noted for their quietness.
The breakfast offerings are generally well-received with many appreciating the variety and quality, though some guests suggest improvements for more day-to-day variation and better temperature maintenance for hot foods. The dinner service, both at the on-site restaurant and through room service, also receives high marks for its quality and variety with specific dishes like the ribeye and pad Thai standing out. A few instances of slow service or basic meal quality are noted but do not significantly detract from the overall positive dining experiences.
Rooms are consistently praised for their cleanliness, spaciousness and modern amenities, contributing to a comfortable and pleasant stay. The soundproofing ensures a quiet environment and additional amenities such as complimentary beverages and fitness equipment add to the appeal. While most guests find the rooms well-maintained, a few mention potential improvements in deeper cleaning and temperature control.
Cleanliness extends beyond the rooms with the entire property including bathrooms, pool and common areas consistently described as immaculate and well-maintained. The modern design and fresh appearance of the hotel further enhance guests' experiences.
Staff at the Ingot Hotel Perth are frequently commended for their friendliness, professionalism and efficiency. Their welcoming and proactive demeanor adds significantly to the guest experience with many reviews specifically mentioning the exceptional service at reception and in the restaurant.
The WiFi service receives mixed reviews; many guests find the internet speed satisfactory, while others experience connectivity issues. The spa and fitness facilities, when operational, are highly praised for their modernity and cleanliness, although some guests report occasional maintenance issues with the spa. The gym, open 24/7, is appreciated for its equipment quality and pleasant atmosphere.
The pool area stands out as a highlight with guests frequently praising its cleanliness, size and inviting atmosphere. The heated pool and proximity to bar and spa facilities further enhance its appeal.
Parking facilities are another strong point with secure and easy-to-access parking highly appreciated by guests.
Overall, Ingot Hotel Perth offers a well-rounded and highly satisfactory stay, marked by its convenient location, clean and modern amenities, excellent dining options and friendly staff, making it a preferred choice for various travelers. Show more
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Hotel with Swimming Pool
This hotel features a heated outdoor pool, spa and fitness center. It is conveniently located near Perth Airport.
Heated Pool Outdoor Pool
Hotel with Parking
The hotel is located close to the airport and offers parking facilities. It is conveniently located near the airport with parking, making it ideal for travelers.
Hotel with Gym
Ingot Hotel Perth offers a notable gym as part of its amenities. It provides a comfortable and convenient stay for fitness-conscious travelers.
Hotel with Heated Pool
Features a heated outdoor pool, spa, and fitness center. The heated pool is well-maintained and a significant advantage, especially during winter.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Superior Queen RoomThe spacious double room features a minibar, a tea and coffee maker, a seating area, a safe deposit box and a TV. The unit has 1 bed.
Superior Queen Room Disability AccessThe spacious double room offers a minibar, a tea and coffee maker, a seating area, a safe deposit box and a TV. The unit has 1 bed.
Superior King RoomThe spacious twin/double room features a minibar, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV. The unit has 1 bed.
Superior King Room Disability Access The spacious twin/double room offers a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.
Deluxe King RoomThe spacious double room provides a minibar, a tea and coffee maker, a seating area, a safe deposit box and a TV. The unit offers 1 bed.
Deluxe One-Bedroom ApartmentThe apartment's kitchen, which has a dishwasher and kitchenware, is available for cooking and storing food. The spacious apartment features a minibar, a tea and coffee maker, a safe deposit box, heating, as well as a TV. The unit has 2 beds.
One-Bedroom Apartment with Spa BathThe apartment's kitchen, which features a dishwasher and kitchenware, is available for cooking and storing food. The apartment provides a minibar, a tea and coffee maker, a safe deposit box, heating, as well as a TV. The unit offers 1 bed.
One Bedroom ApartmentThe apartment's kitchen, which features a dishwasher and kitchenware, is available for cooking and storing food. The apartment offers a minibar, a tea and coffee maker, a safe deposit box, heating and a TV. The unit offers 2 beds.
Superior King Twin RoomThe spacious double room features a minibar, a tea and coffee maker, a seating area, a safe deposit box and a TV. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Ingot Hotel Perth, an Ascend Collection Hotel, boasts a location that's highly praised by guests for its convenience and closeness to key points of interest in Perth. Primarily noted for its proximity to Perth Airport, the hotel is ideal for travelers needing a place to stay before or after a flight. Multiple reviews highlight the short travel time to the airport, many mentioning that it's within a 10-minute drive. The free shuttle service to and from the airport adds an extra layer of convenience, making it an excellent choice for those on layovers or with early morning departures.
Beyond its airport access, the hotel's central location makes it easy to reach the city's main attractions, shopping centers, restaurants and entertainment venues like the Crown Casino and Optus Stadium. Visitors also appreciate the ease of access to public transport with a bus stop right outside providing a straightforward route to downtown Perth.
The surrounding neighborhood offers plenty of amenities including shops, eateries and duty-free outlets and even though the hotel is close to the Eastern Highway and near the airport, guests have remarked on the surprising quietness of the rooms. The combination of location, clean and spacious rooms and friendly staff has left a positive impression, making it a well-rounded option for both leisure and business travelers.
Overall, Ingot Hotel Perth stands out for its strategic location, blending convenience with comfort and is recommended for anyone looking for an accessible base in Perth.
Breakfast
The breakfast experience at Ingot Hotel Perth, an Ascend Collection Hotel, garners a mix of reviews from guests with many praising its quality and variety. Numerous guests highlight the excellent buffet breakfast with a broad selection of fresh, tasty items, including delicious pastries and a good range of both cooked and cold options. The continental breakfast also receives commendation for its decent variety and value for money. Additionally, the breakfast service is often described as well-executed and enjoyable with friendly staff enhancing the experience.
However, some guests feel the breakfast could benefit from more day-to-day variety and improved temperature maintenance for hot foods. A few reviews mention that the offerings were sometimes average or meager and that certain items were not always hot enough. Confusion over breakfast charges and the desire for breakfast to be included in the room price are also mentioned.
Overall, guests generally enjoy a satisfying breakfast that is well-priced for its offerings, despite some areas that could see improvement. The cleanliness, modern facilities and helpful staff contribute positively to the breakfast experience, making it a noteworthy aspect of the stay at Ingot Hotel Perth.
Dinner
Ingot Hotel Perth, an Ascend Collection Hotel, offers a diverse range of dining options that cater to various preferences and schedules. The on-site restaurant and bar receive high praise for their quality and variety, contributing positively to guests' overall experiences. Many visitors appreciated the availability of dining for both breakfast and dinner, as well as the convenience of room service, which was noted for its promptness and delicious offerings.
The restaurant at the hotel stands out with its great food, friendly staff and excellent service. Guests highlighted specific positive experiences with dishes such as the ribeye with mash and vegetables cooked to perfection and the highly recommended pad Thai, which was considered one of the best in a long time.
Additionally, the dining environment was often described as pleasant with some guests enjoying meals by the pool or late-night room service. Bar and dining services served as a welcoming retreat after long flights, providing a comfortable and relaxing atmosphere.
However, it's worth noting that some guests encountered issues such as basic or cold meals and occasional slow service in the restaurant. Despite occasional criticism regarding meal quality or variety, the overall sentiment is positive with many guests expressing satisfaction with their dining experiences. The combination of good food, accommodating service and varied dining options make the Ingot Hotel Perth a noteworthy choice for travelers seeking comfort and culinary delight.
Rooms
The rooms at Ingot Hotel Perth, an Ascend Collection Hotel, consistently receive praise for their cleanliness, spaciousness and modern amenities. Guests appreciate the large, comfortable rooms which are often described as spotless and well-maintained. The décor is modern and the facilities are well-appointed, making stays both convenient and enjoyable. Beds and bathroom facilities also receive high marks for comfort and functionality. The hotel's soundproofing ensures quiet and relaxing rooms, even though the hotel is located on a main road.
Room service is highlighted as being particularly good with many guests noting the excellent quality of meals. The presence of amenities such as complimentary bottled water, tea, coffee and hot chocolate, as well as fitness equipment, adds to the positive experience. The overall atmosphere of the rooms is described as light, airy and cozy, contributing to a pleasant stay.
While most reviews highlight the rooms’ cleanliness and comfort, a few guests mentioned that rooms could benefit from deeper cleaning and better temperature control. Nonetheless, the majority of guests are impressed by the room quality and spacious layouts, making the Ingot Hotel Perth a popular choice for travelers seeking a comfortable and modern accommodation option.
Beds
The beds at the Ingot Hotel Perth, an Ascend Collection Hotel, receive generally positive feedback from guests. Many describe the beds as very comfortable with phrases such as "large beds," "super comfortable," and "amazingly comfortable" frequently mentioned. Soft pillows and supportive mattresses add to the overall comfort, contributing to a restful night's sleep. Guests also appreciate the cleanliness of the bedding and the modern, well-maintained rooms.
However, not all feedback is entirely enthusiastic. Some guests found the beds a bit on the firm side with a few mentioning issues with hard mattresses and uncomfortable pillows. Despite these occasional concerns, the majority of reviews highlight the beds' comfort and the pleasant sleeping experience provided by the hotel. The combination of spacious, clean rooms and comfortable bedding makes the Ingot Hotel a solid choice for travelers seeking restful accommodation in Perth.
Cleanliness
Guests consistently praise the Ingot Hotel Perth, an Ascend Collection Hotel for its exceptional standards of cleanliness. The hotel is described as clean, modern and comfortable with spotless rooms that frequently meet guests' expectations. Many reviews highlight the spacious and well-maintained facilities, including clean bathrooms and tidy common areas.
The hotel's new and fresh appearance further reinforces the positive feedback with many reviewers noting its modern and stylish design. Guests appreciate the attention to detail from housekeeping, ensuring that rooms are always immaculate and well-presented. In addition to cleanliness, the hotel offers a quiet and comfortable stay, conveniently close to the airport.
The consistently positive remarks about the cleanliness extend to the hotel's pool, spa and other amenities, all of which are kept in pristine condition. Reviewers also mention friendly staff and the overall excellent upkeep of the property, contributing to a thoroughly enjoyable stay.
In summary, Ingot Hotel Perth stands out for its spotless rooms, modern cleanliness standards and well-maintained facilities, making it a reliable choice for travelers seeking comfort and immaculate lodging.
Staff
At Ingot Hotel Perth, an Ascend Collection Hotel, staff interaction consistently garners high praise from guests. Frequent commendations highlight the helpful, friendly and professional nature of the team. Whether at reception, the bar or providing room service, the staff's accommodating and efficient service leaves a positive impression. Guests appreciate the courteous and polite demeanor of hotel personnel, noting their welcoming smiles and proactive assistance. The reception staff, in particular, are often mentioned for their exceptional service, making check-in smooth and pleasant. Front desk employees are responsive and eager to address requests, ensuring a seamless experience.
Wait staff in the restaurant are noted for their friendly approach and prompt service. Housekeeping also receives recognition for being accommodating and polite. Many reviews indicate that the staff are not only effective in their duties but also genuinely interested in their work, enhancing the overall guest experience.
A few guests have noted isolated instances where service could improve, particularly during night shifts or in specific customer service interactions. However, these instances appear to be exceptions rather than the norm.
Overall, the collective feedback underscores a dedicated and cheerful team committed to making each guest’s stay enjoyable at the Ingot Hotel Perth.
Wi-Fi
Ingot Hotel Perth, an Ascend Collection Hotel has received varied feedback regarding its WiFi services. On the positive side, many guests have described the WiFi speed as excellent, great, superb and reliable. This suggests that for a considerable number of visitors, the internet connection met or exceeded their expectations. Specifically, the internet quality and speed were highlighted as good in several instances, making it suitable for general use.
However, the hotel has faced criticism from guests who experienced significant issues with the WiFi. Reports of slow, unreliable or completely non-functional WiFi were recurrent. Some guests mentioned that their electronic devices, including TVs and Google Chrome, faced connectivity problems, which detracted from their overall experience. Despite these challenges, the positive remarks indicate that the WiFi performance can be inconsistent, varying between excellent speeds and frustrating drops or outages.
Overall, while Ingot Hotel Perth appears to deliver high-speed internet for many guests, there still are notable instances of unreliable service. Travelers relying on a stable internet connection should be mindful of these mixed reviews when planning their stay.
Spa
The spa experience at the Ingot Hotel Perth, an Ascend Collection Hotel, has garnered mixed reviews from guests. Generally, the spa is praised for its modern and clean facilities, making it a pleasant spot for relaxation. Many found it enjoyable and highlighted it as a key feature together with the pool, describing both as awesome and wonderful. The combination of having a pool and spa at the hotel is seen as a highly recommended amenity.
However, guests did report some issues that detracted from their experience. Multiple reviews mentioned that the spa was awaiting repair parts, making it unavailable during their stays. This was a recurring theme with the spa being described as broken or not working at various times. The hotel’s response to these breakdowns was noted as an area for improvement. Additionally, there were comments about the spa being too cool, which diminished the enjoyment for some.
Despite these setbacks, when operational, the spa was considered excellent and its cleanliness was frequently commended. The outside spa also received positive remarks, adding to the overall appeal of the leisure facilities at the hotel. The combination of a clean, modern spa and fitness gym contributed to making the hotel a popular choice for relaxation and wellness.
Gym
The fitness amenities at the Ingot Hotel Perth, an Ascend Collection Hotel, have received overwhelmingly positive feedback from guests. The gym consistently stands out for its excellent facilities and modern, well-equipped setup. Guests appreciate the availability of a 24/7 gym, which allows for flexible workout schedules. The gym's offerings are deemed sufficient for a reasonable workout, even if it may be small in size. The cleanliness and the quality of equipment further enhance the workout experience. Additionally, the gym provides good views, adding to the overall pleasant atmosphere. The fitness center acts as a significant plus point, complementing other hotel facilities like comfortable rooms, a great breakfast and a pool.
Pool
The Ingot Hotel Perth offers a pool experience that guests consistently praise as one of the hotel's highlights. The pool area is described as beautiful, inviting and well-maintained. Many appreciate the large outdoor pool, noting that it is clean and perfect for a refreshing swim. The heated pool is particularly popular with several guests finding it fantastic and very relaxing.
Additionally, the pool's proximity to the bar and spa facilities adds to its appeal, allowing visitors to enjoy a harmonious blend of leisure and relaxation. Guests often highlight the cleanliness and upkeep of the pool area, contributing to an overall enjoyable experience.
The pool area itself is noted for its spaciousness and serene atmosphere, which guests find conducive to relaxing swims. The presence of a jacuzzi and spa area further enhances the appeal, providing a full spectrum of leisure options. Moreover, complimentary amenities such as the airport transfer, good food and gym facilities round out the positive feedback, making the pool at Ingot Hotel Perth a standout feature in guest reviews.
Parking
Guests at Ingot Hotel Perth, an Ascend Collection Hotel, frequently praise the parking facilities, highlighting its security and convenience. Many reviews emphasize the availability of free, secure parking on-site, often describing it as easy to access, plentiful and enclosed within gates. This secure parking is appreciated for its protection and safety, branded as great or fantastic by various reviewers.
Some reviews do mention that parking spaces can be limited at night and there were instances where the car park was full upon returning in the evening. Despite this, the overall sentiment remains positive with guests appreciating the ample free parking that the hotel provides, valuing it as a significant perk of their stay.
The parking also benefits from its strategic location, offering easy access to key city points, freeways and the airport, making it an excellent choice for those traveling by car. In summary, the hotel's secure, free parking is a highly valued feature, contributing greatly to a positive guest experience.
Family
Ingot Hotel Perth, an Ascend Collection Hotel, offers a comfortable and family-friendly environment that caters well to families and children. With modern rooms, good amenities and the availability of disability rooms, it ensures a hassle-free stay for everyone. Families have particularly appreciated the family rooms, complete with new bathrooms that include bathtubs for children. The property is noted for its fantastic service, especially during dinner, making it easy to dine with young children. The hotel's restaurant is modern and welcoming and room service further enhances the convenience for families.
The hotel also features excellent facilities that kids will enjoy, contributing to a memorable stay for families. Guests have highlighted the good range of modern rooms and bathrooms, as well as free parking, making it a practical choice for those traveling with children. The family-friendly atmosphere and attentive service create a pleasant experience for both parents and kids alike, ensuring that families feel well-cared-for during their stay.
Business
Ingot Hotel Perth, an Ascend Collection Hotel emerges as an excellent choice for business travelers. The hotel exudes a good business atmosphere and is ideal for overnight stays, especially for those catching early morning flights, thanks to its close proximity to the airport and complimentary shuttle service. Business facilities are well-considered with functional meeting rooms, conference amenities and a small but adequate business center where guests can print boarding passes and other documents.
The hotel’s location earns praise for being convenient for business with efficient service and friendly staff contributing to a pleasant stay. The modern facilities and clean rooms with good amenities add to the appeal, making it one of the best accommodations in the area for business travel. Its suitability for hosting business events is also highlighted, though there was a noted instance of unsatisfactory food and service during a business dinner. Overall, Ingot Hotel Perth stands out for its business-friendly environment, ease of access and solid infrastructure for business meetings and events.
Accessible
Ingot Hotel Perth, Ascend Hotel Collection, offers commendable accessibility for guests with disabilities. The hotel features well-equipped handicap rooms, accessible services and easily accessible rooms available on request. Guests noted the convenience of accessible parking and the hotel’s great accessible location, making it easy to get in and out of the premises. The staff are friendly and approachable, adding to the positive experience. However, the accessible shower tends to flood the bathroom and there were occasional concerns about room cleanliness. Additionally, the location isn't very accessible to other restaurants or supermarkets. Despite these minor setbacks, the hotel successfully accommodates travelers with disabilities, providing ease and comfort during their stay.
Heated Pool
The heated pool at Ingot Hotel Perth receives high praise for its cleanliness and fantastic condition. Guests appreciate its availability during the winter months, often mentioning it as a significant advantage of their stay. However, there are occasional reports of the pool requiring maintenance. Despite this, the warmth of the water is a functional amenity that many find appealing. On the other hand, the spa pool is sometimes noted as being cold and not operational.
Outdoor Pool
The outdoor pool at Ingot Hotel Perth, an Ascend Collection Hotel, receives high praise from guests for its beauty and cleanliness. They frequently highlight the pool's large, well-maintained area, making it an inviting spot for both a quick swim and a leisurely dip. The overall consensus is that the pool area is spacious, pleasant and lovely, contributing to an enjoyable stay. Guests often comment on the ease of access to the pool and appreciate the surrounding outdoor spaces. Additionally, the integration of a spa with the pool adds to the overall appeal. It's clear that the pool's good maintenance and inviting atmosphere make it a standout feature of the hotel.
Honeymoon
The Ingot Hotel Perth, an Ascend Collection Hotel, is highlighted as an ideal destination for honeymooners. The location and amenities provide a perfect spot for couples celebrating their honeymoon, creating a romantic and memorable stay. Reviews consistently emphasize the hotel's suitability for honeymoon visits and special requests, making it a good location for newlyweds. The overall experience is described as comfortable and luxurious, ensuring that honeymoon stays are both special and enjoyable.
Luxury
Ingot Hotel Perth, an Ascend Collection Hotel, offers an outstanding experience with excellent stays highlighted by cleanliness and comfort. The rooms and bathrooms are modern, well-presented and impeccably clean. Guests note the luxurious ambiance, particularly poolside and appreciate the luxury upgrades available for rooms, beds and facilities. The decor and furnishings contribute to a consistently luxurious feel throughout the hotel. Newly installed facilities ensure that everything feels brand new and perfect. The hotel is described as beautiful, combining high-end and handmade fixtures, creating an inviting and premier environment for guests. Every need is met within this lovely, luxurious setting, making it a top choice for a comfortable and refined stay.
Romantic
Ingot Hotel Perth, an Ascend Collection Hotel offers an ideal venue for couples seeking a romantic getaway. Guests have often highlighted the romantic ambiance by the poolside, making it a perfect spot for intimate dinners. Dining by the pool is frequently mentioned as a special experience, providing a brilliant setting for romantic dinners. The hotel's stylish and clean environment adds to the overall romantic feel.
Many guests have cherished the romantic views from their rooms and balconies, which enhance the intimate atmosphere. These private locations offer a sense of seclusion and tranquility, ideal for couples wishing to enjoy some quality time together.
The staff at the hotel are consistently praised for their amazing and accommodating service, which contributes significantly to the romantic experience. With great views and a superb location, the Ingot Hotel Perth ensures that couples have everything they need for an unforgettable romantic stay.
Yes, Ingot Hotel Perth, an Ascend Collection Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Ingot Hotel Perth, an Ascend Collection Hotel.
No, Ingot Hotel Perth, an Ascend Collection Hotel doesn't allow dogs.
Yes, parking facilities are available at Ingot Hotel Perth, an Ascend Collection Hotel.
Yes, Ingot Hotel Perth, an Ascend Collection Hotel has a gym.