Perth, 221 Adelaide Terrace-31.958953,115.867744(Show on Map)
7.1
Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Novotel Perth Langley offers a well-rounded vacation experience with numerous positive attributes, emphasized by its excellent location and accommodating staff. The hotel is conveniently situated near Perth's central attractions, such as Elizabeth Quay, Langley Park and the Swan River, making it an ideal base for exploring the vibrant city. Easy access to public transportation and proximity to shops, restaurants and sports and concert venues further heighten its appeal.
The breakfast experience here is highly commendable with guests enjoying a variety of buffet options and attentive service. While minor tweaks in variety and freshness could enhance the experience, most guests leave satisfied with the hearty and delicious offerings.
Despite its ups and downs, the dining experience at Novotel offers plentiful portions and specific favorite dishes like lamb cutlets, making room service a popular choice. Some inconsistencies in food quality and service delivery suggest variability, but when executed well, meals at the on-site Irish pub are particularly enjoyable.
Comfort and cleanliness are consistent highlights across reviews with guests frequently noting the spacious, well-decorated rooms and clean, comfortable beds. Staff members are repeatedly praised for their friendliness and helpfulness, significantly enhancing the overall guest experience. However, the somewhat outdated room furnishings and small, dated bathrooms occasionally detract from a uniformly positive experience.
Cleanliness remains a generally strong point with rooms typically tidy and well-maintained. Yet, there's room for improvement in areas like public hallways and some room fixtures to meet modern standards.
WiFi can be hit-or-miss with some guests enjoying reliable, free access, while others experience issues or find the service costly and unreliable. Similarly, the gym is well-regarded for its views and convenience, though its inconsistent availability and equipment quality pose challenges.
Parking presents a mixed bag; while convenient and secure, the high costs and tight spaces may be off-putting for some guests. Families will appreciate spacious rooms and child-friendly facilities, though the absence of amenities like a pool and complimentary water may fall short of expectations.
The overall sentiment suggests that, while there are areas for improvement, Novotel Perth Langley offers a comfortable, convenient and welcoming stay with consistent positive feedback on its location, staff and breakfast offerings. With some updates, it has the potential to significantly elevate the guest experience.
Categories
Golf
This hotel is located within 2 miles of a golf course and features amenities suitable for golf enthusiasts. It is also conveniently located near the Swan River and other attractions, making it a great base for exploring Perth.
Sustainability Journey
Novotel Perth Langley is listed among environmentally friendly hotels in Western Australia.
Family
Considered a family-friendly hotel.
Romantic
Novotel Perth Langley provides comfortable and well-equipped rooms, along with a central location and excellent service. Its convenient amenities and friendly atmosphere make it a pleasant choice for a romantic stay.
Business
Novotel Perth Langley is ideally located near business hubs across Perth's CBD. It offers an array of function rooms and boardrooms for hire. The hotel also provides exclusive business rates and loyalty points for conference, meeting, or travel programs.
Parking
This hotel offers secure parking. Novotel Perth Langley, located in the city center, provides parking facilities and easy access to nearby attractions.
Gym
Provides a fitness center for guests. Offers basic equipment for a standard workout. Convenient for maintaining a fitness routine while traveling.
4 Star
This hotel is centrally located and overlooks Langley Park and the Swan River. It offers spacious rooms with city and river views, along with modern in-room comforts.
Honeymoon
Nightlife
Accessible
Room Types
Executive SuiteIdeal accommodation for extended stays or travellers who are looking for more space and facilities. This air-conditioned suite features a King-size bed, a work desk, a flat-screen TV, complimentary high-speed Wi-Fi. A separate living and dining space feature an additional work desk, and a kitchen with a large fridge and freezer, microwave, hotplate and cooking utensils. Wake up with a cup of aromatic coffee that you can make yourself on a Nespresso coffee machine. The suite creates an easy living environment. Please note that the price is based on 2 guests. Maximum occupancy is 2 adults and 2 children in a rollaway bed.
Superior King RoomEnjoy a generous sized space for the perfect night's sleep on a guaranteed high floor. The Superior Room features modern comforts including a smart Tv Foxtel iQ, complimentary Wi-Fi, complimentary access to PressReader, 24-hour room service, tea and coffee facilities, ironing facilities and a work desk. To make your stay more soothing, the Superior rooms offers bathrobes and slippers for relaxation.
Classic Queen RoomThe Standard Queen rooms can accommodate up to two adults and one children under 16 years old, are the perfect option for a family trip. The Standard Queen Room features modern comforts including a flat-screen TV, complimentary Wi-Fi, complimentary access to PressReader, 24-hour room service, tea and coffee facilities, ironing facilities and a work desk.
Classic King RoomThe Standard King rooms can accommodate up to two adults and one children under 16 years old, are the perfect option for a family trip. The Standard King Room features modern comforts including a King-size bed, a flat-screen TV, complimentary Wi-Fi, complimentary access to PressReader, 24-hour room service, tea and coffee facilities, ironing facilities and a work desk.
Classic Two DoubleThe Standard Twin Double rooms can accommodate up to two adults and two children under 16 years old, are the perfect option for a family trip or a group of travellers.
The Standard Twin Double Room features modern comforts including a smart Tv Foxtel iQ , complimentary Wi-Fi, complimentary access to PressReader, 24-hour room service, tea and coffee facilities, ironing facilities and a work desk.
Classic Queen Room with Double BedThe Standard Queen & Double rooms can accommodate up to two adults and two children under 16 years old, are the perfect option for a family trip or a group of travellers. The Standard Queen & Double Room features modern comforts including a TV Foxtel iQ, complimentary Wi-Fi, complimentary access to PressReader, 24-hour room service, tea and coffee facilities, ironing facilities and a work desk.
Junior King SuiteThe spacious well-designed Junior Suite features views of the Swan River, a king-size bed, living area, a separate bathroom with a spa bath, and a walk-in wardrobe. Relax after a long day exploring the city in a Jacuzzi bath with exclusive bathroom amenities. The Junior Suite River View is the perfect nest to unwind and recharge.
Superior King SuiteThe Superior Suite offers stunning views of the Swan River with a separate living space and dining area. An adjacent bedroom features a king-size bed, a walk-in robe and a large bathroom with an oval bath, a double basin and a separate shower. Wake up with a cup of aromatic coffee that you can make yourself on a Nespresso coffee machine, Superior Suite is the ideal space for those who are looking to relax and unwind.
Guest Reviews
7.1
Good
Review Summaries
Location
The Novotel Perth Langley boasts an enviable location, praised consistently for its close proximity to Perth's central attractions. This hotel sits conveniently near the CBD, making it a superb base for exploring the city's vibrant heart. Guests appreciate its easy access to major landmarks like Elizabeth Quay, Langley Park and the scenic Swan River, all within walking distance. The hotel is also a short stroll to various transport terminals, including bus stops and the Perth Railway Station, enhancing its convenience for travel within and outside the city.
The surrounding area, though sometimes perceived as rough at night, offers quick access to shops, restaurants, historic buildings and even an Irish pub connected to the property. Sports fans will find Optus Stadium nearby, while music enthusiasts mention its proximity to concert venues. The hotel's central position also makes it ideal for viewing city events like fireworks, further adding to its appeal.
While feedback on specific amenities varies, the location's favorability remains a standout feature. Overall, the hotel’s strategic placement, combined with easy access to public transportation and major city spots, makes it an excellent choice for travelers looking to explore Perth with ease and convenience.
Breakfast
Novotel Perth Langley stands out for its breakfast offerings with many guests expressing satisfaction and delight. The buffet breakfast garners frequent praise for its variety and quality, catering to diverse tastes with options like cooked dishes, waffles and made-to-order eggs. Many reviewers highlight the excellent and attentive service provided by the breakfast staff, contributing to a pleasant dining experience each morning.
While the hearty breakfast selections and the extensive spread receive commendations, including words like fantastic and amazing, some guests feel the need for more variation and attention to freshness, as a few found the food to be bland or stale. Despite a handful of criticisms over price and limited choices, the general consensus is that the included breakfast offers good value for money, often described as delicious and beautiful.
In summary, while there are areas that could benefit from minor improvements like extending breakfast hours and enhancing the selection, the overall impression of breakfast at Novotel Perth Langley remains largely positive with many appreciating the delightful and satisfying start to their day.
Dinner
The dining experience at Novotel Perth Langley seems to be a mixed bag with some guests praising the plentiful portions and amazing food in the restaurant, often highlighting specific dishes such as the lamb cutlets and meals served at Fenians pub. Room service receives positive remarks for the quality, value for money and taste with several guests appreciating the convenience and portion sizes. Many diners found the Irish pub on-site enjoyable, both for its atmosphere and the quality of its meals.
However, there are notable negative aspects. Some guests experienced overcooked and tough burgers, dry and unappetizing beef pies and steaks that were too tough to cut. The restaurant's menu has been described as terrible and disappointingly limited, compelling some guests to seek dining options elsewhere. Issues such as dishes being served hard and cold, wrong dinner orders and high prices in the Irish bar were also reported. Additionally, the closure of the restaurant for dinner and lack of food options available later at night presented challenges for some guests.
Overall, while some aspects of dining at the Novotel Perth Langley are well-regarded, inconsistencies in food quality and availability, as well as occasional service issues, suggest that the experience may vary significantly depending on when and what guests choose to eat.
Rooms
Novotel Perth Langley offers a comfortable stay with several highlights and a few areas for improvement according to recent guest reviews. The rooms are frequently noted for their cleanliness, spaciousness and comfortable beds with many guests appreciating the lovely decor and well-maintained conditions. The location is highly praised, being close to the city center and providing convenient access to local attractions, while also offering beautiful views over the river. The staff at the hotel receive consistent commendations for their friendliness and helpfulness, contributing to an overall pleasant experience.
However, there are recurring mentions of the rooms being somewhat outdated and in need of renovation. The bathrooms, in particular, are often described as small, tired and not up to modern standards. Some guests experienced issues with housekeeping, noting that the rooms could have been cleaned better and mentioning specific instances of dirty or dusty conditions. Noise from the street and neighboring suites was also a concern for some visitors, impacting their overall comfort.
Despite these drawbacks, the overall sentiment is that the hotel provides a decent and convenient base for exploring Perth, especially for those who value space, cleanliness and friendly service. With some updates and improvements, Novotel Perth Langley has the potential to significantly elevate the guest experience.
Beds
The beds at Novotel Perth Langley generally receive positive feedback from guests with many highlighting the comfort and cleanliness of the bedding. Several guests described the beds as comfy, very comfortable and equipped with clean linens, contributing to an overall pleasant sleeping experience. Some appreciated the spaciousness and the added luxury of large, cozy beds, while others enjoyed the combination of comfortable bedding and nice room views.
However, not all reviews are glowing. A few guests found the beds hard with some stating they were uncomfortable or unstable. Issues like hard mattresses, sagging in the middle and uncomfortable pillows were mentioned by a handful of visitors. Despite these critiques, the prevailing sentiment suggests that most guests found the beds at Novotel Perth Langley to be a comfortable part of their stay.
Cleanliness
Novotel Perth Langley boasts a clean and comfortable environment largely appreciated by its guests. Many visitors commend the hotel for its very clean rooms and spotless bathrooms, reflecting a high standard of hygiene. The rooms are often described as tidy with fresh clean sheets and an overall sense of being well-maintained. The property itself is noted for its clean and neat presentation, which adds to the positive experience.
The cleanliness of the rooms is frequently highlighted with many guests noting that their rooms were cleaned daily and the standard of cleanliness met their expectations. The staff also receive praise for their friendly and helpful demeanor, contributing to the pleasant atmosphere.
However, there are some areas that need attention. While the rooms and general areas are often clean, other guests have pointed out issues such as dated and tired bathroom fixtures, dusty rooms and dirty carpets in public areas. Some reviews mention inconsistent and erratic cleaning services with particular complaints about dirty hallways, noisy rooms and small, outdated bathrooms. Additionally, the experience is marred for some by unpleasant odors in certain areas and occasional lapses in housekeeping quality.
In summary, while Novotel Perth Langley generally impresses with its clean rooms and welcoming staff, there are sporadic inconsistencies in cleanliness and maintenance that may need addressing to ensure a consistently positive guest experience.
Staff
Novotel Perth Langley boasts a dedicated and highly professional team that significantly enhances the guest experience. The staff at the reception, housekeeping and overall hotel are frequently applauded for their friendliness, helpfulness and efficiency. Notably, guests often find them obliging, making them feel very welcome upon arrival. The reception staff are particularly highlighted for their professionalism and prompt attention to requests and concerns.
Guests consistently comment on the exceptional courteousness and knowledge of the staff, who are always ready to assist with a smile. Night staff and specific mentions of individuals, such as Shivani, further underscore the level of personalized service provided. The overall sentiment reflects that staff from check-in to check-out are fantastic, contributing to a comfortable and enjoyable stay.
However, there are occasional mentions of lapses in service such as slow responses from reception and some instances of unfriendliness or miscommunication. Despite these rare occurrences, the general consensus points to a team dedicated to hospitality with remarkable commitment, making Novotel Perth Langley a commendable choice for travelers seeking excellent service.
Wi-Fi
The wifi situation at Novotel Perth Langley presents a mixed experience for guests. On the positive side, some guests found the wifi to be good, adequate and working consistently throughout their stay. There were mentions of free and excellent internet access, indicating that when available, the service functions well. However, several guests encountered issues such as no wifi availability, having to pay $10 per day and lack of clear communication regarding charges. There were instances where the wifi didn’t work at all, leading some guests to use their phone data instead. The inconsistency in wifi service and clarity about its availability and cost seems to be a recurring point of concern among guests. Overall, while the wifi can be reliable at times, potential guests might want to clarify wifi provisions with the hotel to avoid any inconvenience.
Gym
The gym at Novotel Perth Langley generally receives mixed reviews from guests. On the positive side, the gym facilities are praised for being good with some guests highlighting the amazing views and the convenient operating hours until 10pm. However, there are several complaints regarding the gym's availability; some guests found it closed for renovations or out of order during their stay. Additionally, a few reviews mention that the equipment in the gym was not well equipped enough and some guests had to use an external gym located a few blocks away. Overall, while the gym has potential with its great facilities and views, its inconsistent availability and equipment issues leave room for improvement.
Parking
The parking situation at Novotel Perth Langley has generated mixed feedback from guests. On the positive side, parking at the hotel is considered convenient by some with easy access to the on-site facilities and secure options available for vehicles. Guests appreciated the ease of parking below the hotel and found the process generally straightforward. However, several aspects of the parking have drawn criticism. Many noted that the parking spaces are extremely tight, making it challenging for larger vehicles. The parking facilities are limited and often described as poorly planned with insufficient spots for all guests. Additionally, the cost of parking is considered steep with some guests paying as much as $35 per night. Issues such as having to park across the road, difficulty with entry and exit and the need to call reception for assistance have also been highlighted. Overall, while the convenience of on-site parking is a plus, the high costs, tight spaces and occasional logistical challenges detract from the experience.
Family
Novotel Perth Langley presents a mixed experience for families with children. On the positive side, the hotel offers great family value and is described as family-friendly with facilities that engage children, making it a suitable option for families with young kids and those staying overnight. The spacious rooms provide ample space for two adults and two children to move around comfortably and plenty of towels are available upon request to cater to family needs. A cot is also provided for younger guests, which is a thoughtful touch.
However, some aspects fall short of expectations. There are no complementary drinking water or assistance with baggage, which might be inconvenient for families who have booked in advance. Additionally, the lack of a pool means it may not fully cater to all family needs. Thus, while it's a great spot for family getaways in terms of room space and essential facilities, a few missing amenities could impact the overall convenience.
4 Star
Novotel Perth Langley offers affordable accommodations with a reputation for friendly and lovely hotel staff. The facilities are good, aligning well with typical four-star experiences. While some amenities may occasionally be out of service and the rooms might appear a bit dated, the overall value matches the price point. Despite being comparable to other four-star hotels in the area, some guests feel it resembles a three-star establishment. Nonetheless, the standard of service and the warmth of the staff make it a commendable choice for many travelers.
Business
Novotel Perth Langley is highly praised for its convenience and suitability for business travelers. The hotel's location is ideal for those needing easy access to conference venues and central business areas. Guests appreciate the friendly and helpful staff, including the attentive Assistant Manager, which enhances the overall service experience. While some mention a need for quicker check-in, the four-star accommodation generally meets expectations. Weekend availability adds flexibility for extended business trips. Despite a slower business environment post-Covid, the hotel remains a preferred choice due to its strategic location and professional service.
FAQ
No, Novotel Perth Langley doesn't have any pool.
No, a spa isn't available at Novotel Perth Langley.
No, Novotel Perth Langley doesn't allow dogs.
Yes, parking facilities are available at Novotel Perth Langley.