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Summary of reviewsRELAX Hotel - Restaurant Complex is highly regarded for its exceptional location, situated in the heart of Novomoskovsk, which appeals to both city enthusiasts and nature lovers. The hotel's central yet serene surroundings, featuring beautiful pine trees and river access, provide guests with a peaceful retreat amid the city’s vibrancy. Clean and well-maintained grounds, along with convenient and secure parking, further add to the appeal, making it an excellent choice for families and those looking to explore both urban and natural settings.
Breakfast at RELAX Hotel offers a delightful start to the day with delicious, hearty meals included in the stay. While the selection may lack variety and the serving times are slightly earlier than expected, the quality and taste of the breakfast compensate well, leaving guests satisfied and ready to enjoy their day.
The dining experience at the hotel extends beyond breakfast with the restaurant earning consistent praise for its delicious, varied and affordable cuisine. The food is frequently described as superb and flavorful with guests particularly enjoying the hot dishes and appreciating additional perks like free lunch and tea.
Guest rooms at RELAX Hotel are described as clean, spacious and comfortable, featuring fresh white bedding and panoramic windows that enhance the cozy atmosphere. Family accommodations and well-furnished amenities, such as a table for dining, contribute to a pleasant stay. Despite minor issues with air conditioning and occasional noise, the overall room quality reflects solid three-star standards, supported by friendly and helpful staff who add to the positive experience.
Cleanliness is a standout feature across the hotel with meticulous maintenance of rooms, property grounds and the pool area ensuring a pristine environment for all guests. The hotel staff consistently receive high praise for their friendliness, politeness and exceptional service with notable mentions of the administrator Tatiana and employee Alexander. The staff's professionalism and welcoming demeanor significantly enhance guests' experiences.
The hotel’s pool area is another notable highlight, praised for its large size, cleanliness and peaceful setting. Conveniently located near the terrace and rooms, the pool area includes a poolside bar, making it a favored spot for relaxation, especially during the summer months.
Overall, RELAX Hotel - Restaurant Complex stands out as an excellent choice for guests seeking a mix of urban convenience and natural beauty, enhanced by high-quality dining, comfortable accommodations and exceptional service.
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