Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Waterside receives mixed reviews regarding its accessibility for guests with disabilities. The hotel's parking lot is easily accessible, which is a positive for those arriving by car. The staff also appears to be quite accommodating and willing to assist; for instance, they help with carrying luggage up stairs when needed.
However, there are some notable challenges. The hotel lacks lifts, making it difficult for guests who rely on wheelchairs, prams or have mobility issues. Some guests noted specific difficulties, such as steep stairs that can be problematic to navigate. Despite having designated disabled-access rooms that are mostly suitable, some guests still faced issues with the overall accessibility of the facilities.
Reviews suggest that more transparent communication regarding accessibility would benefit all guests, ensuring those with special needs are fully aware of any potential challenges before arrival. It appears that both the location of accessible rooms and the overall disabled access policy could use some improvement to meet the needs of all travelers more effectively. Overall, while there are helpful elements, the property could gain by addressing and enhancing its accessibility features. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryHarbour Spring by Marston's Inns in Peterhead offers a generally accessible stay for guests with disabilities. Located conveniently near the main road, it provides free parking and is easy to reach without needing to venture into the town center. The hotel's disabled access rooms are thoughtfully set up to cater to specific needs, although some guests noted that the bed height might be a bit problematic for those using portable hoists.
The planning layout of the hotel is both clever and careful, ensuring ease of movement within the premises. While some areas may necessitate a longer walk for individuals requiring mobility assistance, the presence of a lift to the second floor aids in accessibility.
Despite its accessible facilities and ideal location for local activities and work, a few areas could use improvement. The available disabled parking spaces are somewhat limited and positioned at a distance from the main entrance and the absence of a lift on certain floors might pose challenges. Nonetheless, the hotel's proximity to a nearby garage and its overall accessible features make it a suitable option for many disabled travelers. Show more
