ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus

Phi Phi Island 7.73809000, 98.77310000 , 157/1, Moo 7, Phi Phi Don, Krabi (Show on Map)
7.9
Good


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Summary of reviewsChaoKoh Phi Phi Hotel and Resort-SHA Extra Plus receives high praise for its exceptional location, making it a top choice for travelers. Nestled near the pier and within walking distance to multiple beaches, the city center, various dining options and vibrant nightlife, the hotel offers both convenience and tranquility. Guests enjoy the peaceful atmosphere despite being so close to the island's bustling activities, striking a perfect balance for relaxation and exploration.

The accommodation at the hotel consistently impresses guests with spacious, clean and comfortable rooms, often described as large and modern. Many rooms provide lovely views of the gardens or pool area, adding to their appeal. However, some maintenance issues such as occasional musty odors and faulty electrics have been noted but are generally overshadowed by the overall positive experiences.

The resort's breakfast setting, overlooking stunning sea views, is a highlight for many visitors. It offers a variety of options catering to different tastes with both continental and local favorites. Though some guests feel there's room for improvement in terms of gluten-free options and the quality of coffee, the peaceful beachfront setting and the hearty selection make breakfast a delightful start to the day.

For dinner, the beachfront restaurant is celebrated for its romantic ambiance and delicious options, especially the Australian sirloin beef. Live entertainment adds a pleasant touch to the dining experience, although some guests find the restaurant pricey and suggest exploring nearby alternatives for more variety.

The hotel's pool area receives positive reviews for its beauty, cleanliness and relaxing environment, though the availability of seating can be an issue during peak times. The gym, while small, is appreciated for its functionality and air conditioning, meeting basic fitness needs effectively.

The cleanliness of the hotel is generally well-regarded with frequent mentions of spotless rooms and well-maintained facilities, although inconsistencies in cleaning schedules and occasional issues with bathroom hygiene have been noted.

Staff interactions are mostly positive with guests praising the helpfulness, friendliness and efficiency of the team. However, experiences at the reception desk vary with some guests encountering unfriendly behavior, indicating a need for improved consistency in customer service.

While the free WiFi works well in common areas, the in-room connectivity presents challenges, often being slow or unreliable. Despite this, the general amenities, including the pool bar and easy access to the beach, contribute to a pleasant stay.

The prime beachfront location allows guests to enjoy meals with their feet in the sand, complemented by stunning sea views, though the cleanliness of the adjacent beach varies. The resort's position close to several attractions makes it an appealing option for those seeking a beachside getaway with easy access to the best of Phi Phi Island.

Overall, ChaoKoh Phi Phi Hotel and Resort-SHA Extra Plus is highly regarded for its strategic location, beautiful surroundings and comfortable accommodations, despite having areas where improvements can be made. Its combination of convenience, tranquility and scenic beauty makes it a favored choice for visitors to Phi Phi Island.
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Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Guest Reviews
7.9
Good
Location
ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus stands out primarily due to its exceptional location. Perfectly situated near the pier, it offers easy access for travelers arriving by ferry, making it highly convenient. The hotel is strategically placed within walking distance of multiple beaches, the city center, bustling bars, restaurants, shops and the main promenade of Ko Phi Phi.

Guests frequently praise its proximity to everything essential, including restaurants, cafes, shops and viewpoints. Despite being close to the nightlife and action, many reviews highlight the hotel's quiet and tranquil atmosphere. This balance allows travelers to enjoy the vibrancy of the island without the disturbance of noise at night.

The beautiful grounds, clean and spacious rooms, lovely pool and well-organized facilities further enhance the stay. The hotel's central location makes it an ideal starting point for excursions, providing a perfect mix of convenience and comfort. Overall, the hotel is highly regarded for its unbeatable location, making it a top choice for visitors seeking easy access to the best of Phi Phi Island.

Breakfast
The breakfast experience at ChaoKoh Phi Phi Hotel and Resort brings a mix of appreciation and suggestions for improvement from guests. Many praise the stunning location, highlighting the beautiful sea views and beachfront setting where breakfast is served. There's a notable variety of options with both continental and local favorites offering something for everyone, including eggs, fruits and pastries. The quality of the food is generally well-received with terms like very good, good and amazing frequently appearing in reviews with some guests describing it as the best they've had in Thailand.

However, there are some common areas where guests feel the breakfast could be enhanced. Many suggest a need for more gluten-free options and a better selection of juices and cheeses. While some guests found the breakfast basic but sufficient, others felt it was underwhelming for a hotel of this standard. The cost of breakfast also stood out to some as being relatively high and a few noted that the coffee quality could be improved. Despite these mixed reviews, the general consensus leans towards a positive morning meal with the combination of a hearty breakfast and a spectacular view making it a memorable start to the day for many travelers.

Dinner
ChaoKoh Phi Phi Hotel and Resort-SHA Extra Plus presents a mixed dining experience. Many guests highlight the beachfront restaurant as a romantic spot offering stunning views, making it one of the best parts of their stay. The Australian sirloin beef, in particular, receives rave reviews, marking a culinary high point for several patrons during their travels in Thailand.

The restaurant is praised for its exceptional food quality and value for money by some with a good range of menu options, including fresh fish of the day. The dining atmosphere is further enhanced with live entertainment during dinner, which adds a pleasant touch to the overall experience.

However, there are contrasting opinions regarding the pricing and service. Several guests find the restaurant overpriced and suggest there are better dining alternatives nearby. Complaints about the food not meeting the standard and the unfriendly attitude of the staff are noted by a few. Despite some diners enjoying their meals, others recommend exploring other restaurants in the vicinity for a more satisfying dining experience.

The hotel's restaurant stands out for its picturesque setting and certain standout dishes, yet it appears to be hit-or-miss in terms of quality and service, suggesting a visit might depend heavily on individual preferences and expectations.

Rooms
Visitors to ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus have had mixed experiences with the rooms, but several consistent themes emerged from the reviews. On the positive side, many guests appreciated the spaciousness of the rooms, often describing them as large, modern and clean. Comfort played a significant role in their stay with comments highlighting the comfortable bedding and well-designed interiors. The bathrooms particularly stood out for their size and modern features, despite a few needing updates and repairs.

Some rooms offered pleasant views of gardens or the pool area and these were frequently mentioned as adding to the appeal of the accommodation. Despite certain areas requiring maintenance, such as occasional issues with humidity, cleanliness and musty odors, guests generally found their rooms to be a good value for the money. The villas, in particular, received praise for their ample space, comfort and functional arrangements.

Overall, while there were occasional setbacks like faulty electrics, smelly rooms and noisy air conditioning, the majority of guests had positive experiences, appreciating the large and comfortable rooms, helpful staff and excellent location of the hotel.

Beds
ChaoKoh Phi Phi Hotel and Resort - SHA Extra Plus, offers a mixed experience when it comes to bed comfort. Guests frequently praised the beds as comfortable with many noting the spaciousness and cleanliness of the rooms. The large, deluxe beds were highlighted as big and comfortable by numerous visitors.

However, some guests found the beds to be uncomfortably firm with terms like "hard," "rock solid," and "very hard" mentioned multiple times. This led to mixed experiences with sleep quality with some guests struggling with hard mattresses and inadequate mattress toppers.

Despite this, the overall feedback points to a generally positive perception of the room comfort with the combination of clean, large rooms and comfortable bedding being a strong point for many travelers. While the firmness of the beds was a recurring issue for some, the hotel's spacious, well-maintained accommodations still provided a pleasant stay for most guests.

Cleanliness
The ChaoKoh Phi Phi Hotel and Resort garners mixed reviews regarding its cleanliness with a spectrum ranging from spotless tidiness to notable issues. On a positive note, many guests appreciated the spotlessly clean rooms and overall hotel facilities, highlighting the reasonable room size and modern décor. The outdoor garden and pool were frequently praised for their cleanliness and regular maintenance, contributing to a pleasant atmosphere within the hotel grounds. Additionally, several reviews emphasized the hotel's good location and the helpfulness of the cleaning staff, particularly when room cleaning services were prompt and efficient.

However, several guests reported concerns that detract from the overall experience. Common issues included sporadic cleaning schedules with some rooms not being cleaned daily or only upon request. Bathrooms, in particular, appeared to be a recurring problem with multiple mentions of unpleasant odors, mold, dirty fixtures and inadequate cleaning. Some guests noted that superficial cleaning left traces of previous occupants, such as hair and dirt. There were also mentions of stained towels and bed linens, as well as calcified showers, which further contributed to a less than satisfying stay for some.

Overall, while the hotel has many areas that are kept in good condition and guests frequently commend the cleanliness upon arrival, consistency in maintaining this standard appears to be a point of concern. Improving the regularity and thoroughness of the cleaning services could significantly enhance the guest experience.

Staff
The staff at ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus receive a variety of reviews but are predominantly described as friendly, helpful and accommodating. Many guests praised the friendly nature of the staff, particularly highlighting the quick and efficient responses to requests, whether day or night. The pool bar staff stood out for their personal touch, recognizing guests and preparing their drinks in advance. Numerous mentions were made about the excellent service provided by bellboys and staff who helped with luggage without being asked. Reception staff, in many cases, were commended for pleasant greetings and professional conduct.

However, there are contrasting opinions regarding the reception desk with some guests feeling that the staff were not very friendly and even rude at times, which affected their overall experience. While the majority found the staff courteous and professional, a few reviewers noted instances of uncooperative or unfriendly behavior, suggesting a need for better training and consistency.

Housekeeping and cleaning services drew some criticism with complaints about the absence of cleaning staff and delays in room maintenance. Despite these drawbacks, many appreciated the overall helpfulness and attentiveness of the team, making the hotel's service a generally positive aspect of their stay. The strategic location near the pier and attentive service during check-in and check-out were additional perks highlighted by guests.

Wi-Fi
The WiFi experience at ChaoKoh Phi Phi Hotel and Resort - SHA Extra Plus has been quite mixed according to guest reviews. Many guests noted that the WiFi was free and worked well in the common areas, making it convenient for casual browsing and staying connected while lounging around the resort. However, the situation in the rooms appears to be less favorable with several guests reporting issues such as the WiFi being slow, weak or unreliable. Some mentioned that the WiFi connection continually dropped out, rendering basic activities like WhatsApp messaging difficult. While there were positive mentions of good WiFi connectivity and free service, the overall consensus seems to be that there is significant room for improvement, particularly concerning in-room connectivity.

Gym
The gym at ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus has garnered varied feedback from guests, but the general sentiment leans positive. The fitness facility includes free weights, a bench press and various cardio machines, which many guests appreciated. The gym is described as small but functional with air conditioning ensuring a comfortable workout environment.

While some visitors noted that the gym was too small for the volume of guests and the selection of weights could be improved, others praised it as a nice addition to the hotel's amenities. The gym is considered one of the best on the island, serving its purpose effectively and guests generally found it in good condition. Overall, despite some room for improvement, the gym at ChaoKoh Phi Phi Hotel and Resort meets basic fitness needs and provides a satisfactory experience for those looking to maintain their workout routines during their stay.

Pool
Located on the scenic Phi Phi Island, ChaoKoh Phi Phi Hotel and Resort features a standout pool area that has garnered positive feedback from many guests. The pool is frequently described as beautiful, lovely, clean and relaxing, set amidst lush greenery and picturesque gardens which add to its overall appeal. Guests have also noted that the pool is warm, well-maintained and provides a calm atmosphere, making it a pleasant spot for relaxation.

The pool area is spacious, offering easy access and comfortable surroundings, although it has been mentioned that there might not always be enough seating or sunbeds available, which can make it difficult to find a spot during peak times. Despite this, the quality of the pool service is highly regarded with regularly provided clean towels for both the pool and the beach.

Some reviews highlight that the pool’s early closing time and lack of bar service might be an inconvenience for late swimmers or those looking to enjoy a poolside drink. However, the overall sentiment is that the pool is a wonderful amenity, praised for its cleanliness and the tranquil, beautiful environment it offers.

Beach
ChaoKoh Phi Phi Hotel and Resort - SHA Extra Plus is celebrated for its remarkable proximity to multiple beaches, offering direct access just a short stroll from the hotel premises. Guests frequently highlight the prime beach location, noting that it is within a 45-second walk and adjacent to a pier, ensuring convenience and easy accessibility. Many appreciate the opportunity to enjoy breakfast almost on the beach with several reviews emphasizing the pleasure of eating with their feet in the sand, accompanied by stunning sea views.

The hotel's restaurant offers fresh fish of the day and serves breakfast varieties, both sweet and salty, right in front of the sea, creating a delightful dining experience. The swimming pool area is noted for its lovely ambiance and splendid sea view, enhancing the overall relaxing atmosphere. However, not all comments are positive, as some guests mention that the beach directly next to the hotel is not always clean and pebbled and occasionally not suitable for swimming. Despite this, the overall anticipation and excitement derived from the hotel's beachfront position contribute significantly to its positive reputation among visitors.

The combination of the hotel's beautiful beach area, excellent location close to various attractions and the enchanting experience of dining by the sea makes ChaoKoh Phi Phi Hotel and Resort a favored choice for travelers seeking a beachside getaway.

Family
ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus has mixed reviews when it comes to activities and amenities for children. On the positive side, many families appreciated the availability of family rooms and extra beds, making it a convenient choice for those traveling with kids. The staff were also noted for being particularly helpful and hospitable, extending assistance when needed and even accommodating special requests, such as ensuring connecting rooms for families with children.

However, several reviews point out that the hotel may not be entirely suited for families seeking a comprehensive range of children's activities. Some guests indicated that there were limited spaces specifically designated for family use and that the hotel didn't consistently stock items needed for family stays. Moreover, some families had to sleep together as no extra bed was provided and there was feedback about children struggling to find suitable play areas.

While the hotel is generally a quiet, calm and clean environment and there is an evident effort to be family-friendly, the lack of specific facilities and activities for children might make it less ideal for families looking for extensive child-centric amenities. Nonetheless, the recommendations for family stays and the welcoming atmosphere do make it a viable option for those who prioritize accommodation comfort and supportive staff over dedicated children's activities.

4 Star
ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus offers a mixed experience for its visitors with some praising its superb, well-maintained facilities and superb service, while others question its four-star rating due to maintenance and cleanliness issues. Benefiting from a good location and not-too-expensive pricing, the hotel strives to deliver a luxurious stay with spacious and comfortable rooms that meet typical four-star standards. However, certain aspects, such as limited supplies in rooms, sewer smells and overall cleanliness, have led some to feel that it doesn't fully deserve its four-star ranking. The service quality, on the other hand, generally aligns with four-star expectations, providing a sense of value-for-money for many guests. Despite some experiences being less than satisfactory, many guests still find good value in the hotel's amenities and services, justifying its four-star classification for them.

Business
ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus offers some amenities suited for business travelers with a good internet connection available. There is Wi-Fi for business use, making it convenient for those on a business trip. However, it's important to note that the hotel lacks dedicated business facilities such as a business center or meeting rooms and would benefit from adding a designated business area. Though rated as a four-star establishment, there are some areas of maintenance that could be improved.

Outdoor Pool
The outdoor pool at ChaoKoh Phi Phi Hotel and Resort has garnered a positive impression among guests, frequently noted for its cleanliness and well-maintained facilities. Its size accommodates ample sun loungers and recliners, providing plenty of space for everyone to enjoy a relaxing day under the sun. The pool's modern design and beautiful aesthetics, including a stunning sea view, add to the tranquil atmosphere.

Many guests described the pool as lovely, relaxing and spotless, making it a pleasant spot for leisure. The addition of a green area nearby further enhances the serene environment. Despite a few issues such as occasional construction noise and minor maintenance concerns like algae deposits, the overall experience remains enjoyable.

With its heated waters and excellent condition, the pool stands out as a great feature of the hotel, consistently praised for creating a soothing and peaceful outdoor retreat.

Honeymoon
ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus is often recognized as a fine destination for honeymooners, frequently described as a honeymoon spot, place or location. Many guests have noted that the hotel goes the extra mile for special occasions – staff members have been known to decorate rooms with "Happy Anniversary" balloons and even provide birthday surprises upon inquiry. The hotel’s outdoor pool also adds to the romantic ambiance, making it a popular choice for those celebrating their honeymoon. While one review indicated that the experience did not meet their expectations, the majority highlight this resort as an ideal and great setting for a honeymoon getaway.

Romantic
ChaoKoh Phi Phi Hotel and Resort - SHA Extra Plus offers an undeniably romantic escape, perfect for couples yearning for an intimate getaway. The resort is highly recommended for its picturesque setting and romantic ambiance. Guests frequently mention the breathtaking views from their rooms and the delightfully romantic setup provided by the staff, which includes thoughtful touches like flowers on the bed.

This hotel seems to excel in making special occasions unforgettable with many guests highlighting anniversary surprises and Valentine's Day experiences. The beautifully set tables on the beach create a serene dining experience, complemented by delicious food that adds to the charm of the place.

The romantic restaurant further enhances the experience with its ambiance, making it an ideal spot for honeymooners. Whether enjoying a relaxing stay or celebrating a special moment, the romantic decor and exceptional views make ChaoKoh Phi Phi Hotel and Resort the best hotel choice on the island for creating lasting memories.


Yes, ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus.

No, ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus doesn't allow dogs.

No, parking facilities aren't available at ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus.

Yes, ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus has a gym.

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