Phi Phi Cliff Beach Resort has garnered positive feedback primarily for its stunning and serene location. Situated on the quieter side of Phi Phi Island, the resort is perfectly positioned at the edge of the bay and directly on the beach, offering breathtaking sunrise views and a tranquil retreat away from the bustling center of the island. Guests appreciate the convenience of being a short walk from town while enjoying the peaceful environment and picturesque vistas from their rooms and the infinity pool. The calm and secluded private beach area adds to the charm, providing a serene spot for relaxation.
The resort's rooms are another highlight, praised for their spaciousness and comfort. Many guests enjoy features such as large bathrooms, modern showers and ample storage space with some rooms offering direct access to the pool or beach and exceptional sea views. The available private pools and kitchen facilities in select suites further enhance the guest experience. However, some reviews point out the need for improved cleanliness and maintenance, indicating issues like musty smells, mold and outdated furniture.
Staff at the resort generally receive positive remarks for their friendliness and helpfulness, particularly the cleaning staff and reception team, who are noted for their attentive service. While there were a few mentions of unresponsiveness from certain members and language barriers, the overall sentiment is favorable towards the staff's courteous and accommodating disposition.
The resort's pool facilities are highly praised, featuring an infinity pool with spectacular sea views, rooftop pools with panoramic harbor views and other well-maintained pools that provide a relaxing and exclusive experience. The direct sea access and well-kept areas contribute significantly to the resort's appeal.
However, there are several aspects where the resort falls short. The breakfast experience receives mixed reviews with many guests expressing dissatisfaction over the limited selection and quality of food. Cleanliness and upkeep are recurrent issues in guest reviews with complaints about dirty and old-looking common areas and rooms. The beds are another point of contention with reports of uncomfortable, hard mattresses affecting sleep quality for some visitors. Additionally, concerns about the unreliable Wi-Fi and perceptions that the resort's facilities do not align with its four-star rating suggest there is room for improvement.
Despite these drawbacks, Phi Phi Cliff Beach Resort's beautiful location, spacious rooms, friendly staff and excellent pool facilities make it an attractive destination for those seeking a peaceful getaway with the convenience of nearby attractions.
Categories
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
Accessible
Beachfront
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Phi Phi Island