InfoSummary of reviewsThe Grand Palace Hotel in Addis Ababa enjoys a prime location that greatly appeals to business and leisure travelers alike. It is strategically positioned near the United Nations Economic Commission for Africa (UNECA) and offers a complimentary shuttle service to the nearby airport, enhancing its convenience. Guests appreciate the tranquil and secure neighborhood, ideal for families and those seeking peace, complemented by easy access to the city's vibrant attractions.
The breakfast offerings at the hotel receive mixed reviews. Many guests praise the high-quality traditional Ethiopian dishes and excellent coffee, although some feel the options could be more diverse, particularly catering to varied dietary needs. For dinner, the hotel restaurant receives commendation for its flavorful and affordably priced Ethiopian dishes, with 24-hour service adding to its convenience. However, the menu’s lack of variety is noted, especially for vegetarians.
The guest rooms are generally praised for their spaciousness, comfortable beds, and cleanliness. The attentive staff consistently receive accolades for their friendly and professional service, contributing positively to guests' overall experience. Some areas, such as room views and occasional maintenance issues, have room for improvement. Cleanliness standards are generally high, although some inconsistencies are mentioned.
The hotel staff stand out for their exceptional friendliness and professionalism, often going above and beyond to assist guests, creating a welcoming atmosphere. While the overall service is excellent, there is occasional feedback suggesting room for improvement in service consistency and language proficiency.
Free Wi-Fi is appreciated for its speed and reliability, though periodic outages due to electricity interruptions are mentioned. The spa and gym facilities receive high praise, with the gym noted for its comprehensive equipment and engaging trainers, while the spa is lauded for its quality treatments and relaxing environment.
Overall, The Grand Palace Hotel offers a comfortable, clean, and well-located option for travelers, despite not fully aligning with traditional five-star standards in some areas. The hotel provides a unique experience with its blend of local charm and attentive service, appealing to those seeking a distinctive stay in Addis Ababa. Show more
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