4-Star HotelSummary of reviews related to the '4 Star' categoryHotel & Spa La Collada has sparked mixed feelings among its guests with many expressing disappointment regarding its four-star rating. While the hotel markets itself as a four-star establishment, numerous reviews suggest that it falls short of these expectations. Guests frequently mention that the facilities do not live up to a four-star standard, citing issues like insufficient maintenance and cleanliness, outdated amenities and a general need for investment and upkeep.
Service quality and meals also drew criticism, as they were not deemed reasonable for a four-star hotel. Specific issues, such as the lack of air conditioning and snow removal machinery, further disappointed visitors who expected more from a hotel of this caliber. Many felt the hotel seemed more like a three-star establishment and questioned its four-star classification.
However, the reviews do not completely dismiss the hotel. While expectations for a superior four-star experience were not met, it should be noted that the overall atmosphere and some aspects of the hotel aligned with general hotel standards, just not the elevated four-star mark.
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