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Summary of reviewsParque Santiago V Official in Las Americas garners widespread acclaim for its prime location, excellent amenities and comfortable accommodations. Positioned in the heart of the bustling area, the property offers immediate access to shops, restaurants, bars and the beach, making it an ideal choice for those looking to explore and relax. The hotel's spacious and meticulously clean apartments, some featuring lovely balconies and modern designs, are highly praised for their comfort and well-equipped kitchens.
Guests consistently laud the breakfast offerings for their quality and diversity with the buffet being particularly well-regarded. Although the dinner experience receives mixed feedback due to menu repetition and occasional noise disturbances, the restaurant staff are noted for their attentiveness and service excellence.
The pool facilities are a standout feature, offering a picturesque, well-maintained area with ample loungers and umbrellas. A special mention goes to the children's pool with slides, making it particularly appealing for families. Guests also appreciate the additional access to the large pool complex at Parque Santiago III.
Cleanliness is a hallmark of Parque Santiago V with frequent praise for the hotel's spotless rooms and well-kept common areas. The cleaning staff's professionalism and friendliness further enhance the guest experience. The courteous and efficient reception staff also receive high marks for their role in creating a welcoming environment.
Despite some challenges with Wi-Fi connectivity and varying opinions on bed comfort, the overall guest sentiment is overwhelmingly positive. The prime location, diligent staff and superb amenities make Parque Santiago V Official a favored destination for those seeking a memorable stay in Playa de Las Americas. Show more
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Aparthotel with Children's Pool
Parque Santiago V Official features a children's water park with freshwater and a play area with slides designed for children.
Aparthotel near The Beach
Aparthotel with Swimming Pool
Children's Pool Outdoor Pool
Aparthotel with Parking
Small Aparthotel
4-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Duplex ApartmentThis spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with city views, this apartment also features a tea and coffee maker and a flat-screen TV with streaming services. The unit has 3 beds.
Penthouse ApartmentThis spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with city views, this apartment also features a tea and coffee maker and a flat-screen TV with streaming services. The unit has 5 beds.
About Parque Santiago V Official
License: A-38/4.23000
Guest Reviews
Location
Parque Santiago V Official boasts an enviable location that consistently impresses its guests. Situated in the heart of Las Americas, it places visitors right in the center of the vibrant action. It's nestled above a convenient supermarket and mere steps away from a plethora of shops, ensuring all amenities are within easy reach.
Guests rave about its incredible proximity to restaurants, bars and the beach, making it an ideal spot for both relaxation and exploration. The central position allows for an easy walk to the beach and the lively promenade, accentuating the hotel's prime location.
The spacious apartments are often highlighted for their comfort and cleanliness, offering modern amenities and, in some instances, beautiful balconies. Perfect not just for its convenience, but also for its vibrant surroundings, Parque Santiago V Official stands out as a top choice for those looking to immerse themselves in the best of Playa de Las Americas.
Breakfast
Guests of 'Parque Santiago V Official' generally have positive things to say about the hotel's breakfast offerings. The breakfasts are frequently described as delicious and rich with a diverse menu that caters to a variety of tastes. Many guests highlight the excellent services provided during breakfast. The buffet breakfast available on-site is well-regarded with specific pricing for adults and children mentioned as reasonable. Despite some issues noted by a few guests and the absence of mimosas, the majority of reviews commend the quality and taste of the breakfast with phrases such as very good, excellent and yummy repeatedly used. Breakfast at Atlantico, which is associated with the hotel, also receives high praise. Additionally, the convenience of breakfast served until 11:30 is appreciated by those who enjoy a leisurely start to their day.
Dinner
Parque Santiago V Official's dinner experience offers both positives and areas needing improvement based on guest reviews. The hotel's restaurants are praised for their good food and attentive serving staff, which enhances the dining experience. However, there is a concern about the quality and variety of the food with some guests mentioning that the options are limited to fast food like pizza and burgers and that different restaurants seem to serve the same menu. Additionally, some dishes, like the Carbonara, do not meet traditional expectations. Prices for beverages at the poolside are noted as high with 5 euros for a half-liter of beer and 10 euros for a cocktail.
A significant drawback mentioned by multiple guests is the noise during dinner hours, particularly from a neighboring bar or restaurant. This noise, which includes music, tends to persist from 8-11 pm, potentially disrupting what would otherwise be a pleasant dining experience. Despite these concerns, the hotel's amenities, including a smaller, warmer pool with water slides for kids, add value, though guests should check age restrictions for the slides.
Rooms
Parque Santiago V Official boasts exceptionally spacious and well-designed apartments, perfect for both small families and groups of friends. The accommodations feature large, clean rooms and some even sport lovely duplex layouts with bedrooms and bathrooms upstairs and kitchens and living spaces downstairs. Outdoor enthusiasts will appreciate the enormous pool area, which is generously equipped with sun loungers and abundant umbrellas, as well as multiple balconies in many apartments, offering incredible views of the surroundings.
Guests commend the spacious interiors that include sizable balconies ideal for relaxing. The kitchens, although varying in the degree of equipment, generally are noted as well-equipped and functional with some mentions of modern design. The cleanliness is widely praised with rooms regularly cleaned and well-serviced, contributing to the overall neat atmosphere of the hotel.
The location is another strong point, positioned ideally for easy access to amenities, making it convenient for exploring Las Americas. The friendly and professional staff, alongside the quality facilities, add to the overall positive experience. However, some reviews mention occasional shortcomings such as insufficient kitchen utensils and occasional lapses in housekeeping standards. Despite these minor issues, the spacious, comfortable and modern apartments are noted for providing a luxurious and enjoyable stay.
Beds
Parque Santiago V Official has received mixed feedback regarding their beds. On the positive side, many guests have highlighted the comfort of the beds, describing both the beds and the accompanying sofa bed as comfortable. Some found the beds and pillows to provide a cozy resting experience. However, there are also several mentions of discomfort. A recurring issue is the stability and quality of the mattresses with some guests noting they felt outdated or were placed on plastic legs, making them less comfortable. Additionally, there's a consensus that the pillows can be somewhat hard and the beds solid to the point of feeling rigid. Overall, while some guests found the bedding satisfactory, others felt there was room for improvement, particularly in terms of stability and mattress quality.
Cleanliness
Parque Santiago V Official consistently receives accolades for its exceptional cleanliness. The hotel's cleaning staff is frequently described as very good, professional and friendly. Rooms are meticulously cleaned every day with some guests noting that apartments were cleaned twice during their week-long stay. The spacious accommodations are always neatly maintained and the hotel facilities, including showers and kitchen utensils, are spotless.
The clean and well-kept environment extends throughout the property, from the apartments to the surrounding areas. Guests appreciate the perfectly clean and pleasant atmosphere, alongside the well-serviced and tidy apartments. Towels and linens are changed regularly, often three times a week, contributing to the overall impression of impeccable cleanliness.
In addition to the high standards of cleanliness, the hotel boasts spacious apartments that offer privacy, beautifully maintained pools and a prime location close to beaches and amenities. Staff members are not only efficient in maintaining the property's cleanliness but are also polite, pleasant and helpful, enhancing the guest experience.
Overall, the cleanliness at Parque Santiago V Official receives high praise, contributing significantly to guests' satisfaction and enjoyment of their stay.
Staff
The guest reviews for 'Parque Santiago V Official' paint a highly favorable picture of the staff at the hotel. The cleaning and reception teams are consistently described as friendly, helpful and professional, ensuring that guests' needs are met with efficiency and warmth. The reception staff, in particular, stand out for their courteous and welcoming demeanor with a special mention of their prompt response to any issues. Across the board, guests have appreciated the attentiveness and kindness of the hotel’s employees, noting their significant contribution to making stays pleasant and enjoyable. Even though there are a couple of mentions of communication issues, the overall sentiment reflects excellent service with many guests emphasizing the staff's hard work and dedication. The combination of polite, knowledgeable and engaging staff makes for a positive and memorable experience for visitors at Parque Santiago V.
Wi-Fi
Guest reviews for Parque Santiago V Official frequently mention issues with the Wi-Fi. While some guests noted decent Wi-Fi in the downstairs area, the internet connection in the apartments was often described as poor or non-existent. Many reported that the Wi-Fi only worked sporadically or was not accessible at all and struggled with maintaining a stable connection for devices like smart TVs. Overall, the reliability of the Wi-Fi was a common point of dissatisfaction, indicating a need for improvement in the service.
Pool
The pool facilities at Parque Santiago V Official receive high praise from guests for their size, beauty and safety. The massive pool area offers plenty of loungers and umbrellas, ensuring ample availability for visitors. Families particularly appreciate the excellent children's pool, where even the youngest guests have a good time. The well-maintained facilities around the pool, combined with zen areas featuring hydro massages, add to the relaxing atmosphere.
Guests also enjoyed access to the impressive pool at Parque Santiago 3, located nearby with convenient access to a supermarket and other amenities. The pool's salted water and well-enforced rules contribute to an overall positive experience. Additionally, the location offers the perk of easy access to two beautiful nearby beaches.
The combination of a beautiful and large pool area, pleasant ambiance and high-quality facilities makes the pool at Parque Santiago V Official a highlight for many visitors, contributing significantly to their enjoyable stay.
Beach
Parque Santiago V is highly praised for its prime location near the beach. Guests noted that it is situated in the center of the hustle and bustle, offering easy access to nearby beaches and promenade areas. Many reviews highlight the short walking distance to the beach with some specifying it is about 100 to 150 meters away. Visitors appreciated the convenience of being able to quickly get from their apartment to the shore. Additionally, the proximity to other recreational areas, such as the pool at Parque Santiago III, was also mentioned favorably. Overall, the hotel's location is frequently described as ideal for beachgoers.
Outdoor Pool
The outdoor pool at Parque Santiago V Official receives high praise from guests, particularly for its family-friendly features. The children's pool, equipped with water slides, is frequently highlighted as excellent and safe, making it an ideal spot for young visitors. The pool area is described as very well maintained and well managed, ensuring a pleasant and secure environment for all. Umbrellas are plentiful around the pool, providing ample shade for relaxation.
Additionally, the access to a supermarket below the pool area is noted as convenient. Guests also have free access to the expansive pool complex at Parque Santiago 3, which is another major plus. This includes a huge pool with beach access and multiple slides, enhancing the overall appeal. The variety of pools and slides cater to both children and adults, making the facilities stand out as a highlight of the hotel.
Yes, Parque Santiago V Official has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Parque Santiago V Official.
No, Parque Santiago V Official doesn't allow dogs.
Yes, parking facilities are available at Parque Santiago V Official.
No, Parque Santiago V Official doesn't have a gym.